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Technical Support Chemist Jobs (NOW HIRING)

Hayward

Technical Support Specialist

Atlanta, GA

Provide technical support for CAT Controllers and other Hayward Commercial products via phone ... Solid understanding of swimming pool water chemistry, including ORP, and other key water balance ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical ... Bachelor's degree in Engineering, Physics, Material Science, Chemistry and/or 5 years of relevant ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $140K/yr

The technical support engineer will apply scientific methodologies and robust statistical ... Bachelor's degree in Engineering, Physics, Material Science, Chemistry and/or 5 years of relevant ...

Noblis

Chemist - Novel Materials

Albuquerque, NM · On-site

The Journeyman Chemist will provide technical expertise supporting research, development, analysis, and modeling efforts focused on advanced materials and conventional weapons technologies. This ...

Fuchs Lubricants

Technical Service Chemist

Harvey, IL

$70K - $80K/yr

The Technical Services Chemist, based at our headquarters located in Harvey, IL, will provide technical assistance and support in the operation and use of metalworking fluids and lubricants for the ...

FUCHS

Technical Service Chemist

Harvey, IL · On-site

$70K - $80K/yr

The Technical Services Chemist, based at our headquarters located in Harvey, IL, will provide technical assistance and support in the operation and use of metalworking fluids and lubricants for the ...

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How much do technical support chemist jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for technical support chemist in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Chemist, and why are they important?

To thrive as a Technical Support Chemist, you need a solid background in chemistry or a related science, typically with at least a bachelor's degree, along with experience in laboratory techniques and analytical methods. Familiarity with laboratory instruments (such as HPLC, GC, or spectrophotometers), scientific software, and quality standards like ISO or GLP is important. Strong problem-solving skills, effective communication, and customer service orientation help you address client inquiries and explain technical concepts clearly. These abilities ensure accurate troubleshooting, customer satisfaction, and the effective application of chemical solutions in diverse industries.

How does a Technical Support Chemist typically collaborate with other departments to resolve customer issues?

Technical Support Chemists frequently work alongside colleagues in research and development, quality assurance, and sales to resolve complex customer inquiries. When a customer reports a product issue or needs application guidance, the chemist may liaise with R&D to investigate product specifications or with QA to check for quality trends. Effective communication and teamwork are essential, as these collaborations help ensure quick and accurate solutions are provided, enhancing customer satisfaction and supporting the company's reputation.

What is a Technical Support Chemist?

A Technical Support Chemist is a professional who provides technical assistance and expertise related to chemical products, processes, or instrumentation. They help customers troubleshoot issues, ensure proper usage of chemical products, and may offer guidance on regulatory compliance and safety. Often working for manufacturers or suppliers, they bridge the gap between customers and the company's technical resources. Their role combines in-depth chemistry knowledge with strong communication and problem-solving skills.
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Infographic showing various Technical Support Chemist job openings in the United States as of July 2026, with employment types broken down into 47% Locum Tenens, 27% Internship, 19% Full Time, 1% Part Time, 1% Contract, and 5% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Specialist

Technical Support Specialist

Hayward Industries

Atlanta, GA • On-site

Full-time

Posted yesterday

Hayward Industries rating

5.5

Company rating: 5.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.
Responsibilities:
  • Provide technical support for CAT Controllers and other Hayward Commercial products via phone, email, and in person.
  • Conduct technical trainings for commercial customers, partners, and internal staff - both in-person and online.
  • Manage and maintain the Commercial Training Hub facility in Atlanta, ensuring it is prepared for product demonstrations, classes, and hands-on training.
  • Assist with troubleshooting water chemistry issues related to pH, ORP, and sanitization on commercial pools using CAT Controllers.
  • Develop and update training materials, presentations, and technical documentation.
  • Support the Commercial Aquatics sales and service teams with technical product knowledge and field support when needed.
  • Participate in conferences and customer site visits as required.
  • Stay current with industry trends, product developments, and advancements in pool chemistry control technology.

Qualifications:
  • Solid understanding of swimming pool water chemistry, including ORP, and other key water balance parameters.
  • CPO (Certified Pool Operator) certification preferred (or ability to obtain).
  • Previous experience with CAT Controllers, or similar automated pool water chemistry control systems, is highly desirable.
  • Strong presentation and public speaking skills - comfortable leading training sessions for groups of various sizes.
  • Excellent verbal and written communication skills.
  • Customer service mindset with ability to build rapport with clients and partners.
  • Organized and detail-oriented with ability to manage training schedules and resources.
  • Ability to travel occasionally for off-site trainings, trade shows, and customer support.

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