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Technical Support Chemist Jobs (NOW HIRING)

Hayward

Technical Support Specialist

Atlanta, GA

Troubleshoot water chemistry issues related to pH, ORP, sanitization, and automated chemical control systems. * Develop and maintain technical documentation, product resources, and support materials.

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical ... Bachelor's degree in Engineering, Physics, Material Science, Chemistry and/or 5 years of relevant ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical ... Bachelor's degree in Engineering, Physics, Material Science, Chemistry and/or 5 years of relevant ...

Fuchs Lubricants

Technical Service Chemist

Harvey, IL · On-site

$70K - $80K/yr

Supporting Sales in troubleshooting endeavors, new business opportunities, and quality concerns, including customer site visits when necessary. * Assist with maintenance of laboratory equipment ...

FUCHS

Technical Service Chemist

Harvey, IL · On-site

$70K - $80K/yr

The Technical Services Chemist, based at our headquarters located in Harvey, IL, will provide technical assistance and support in the operation and use of metalworking fluids and lubricants for the ...

Adare Pharma

Technical Support Analyst

Vandalia, OH · On-site

We offer a variety of fields to embark in, including manufacturing, engineering, quality, chemistry ... Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst ...

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Technical Support Chemist information

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How much do technical support chemist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for technical support chemist in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a technical support chemist?

A Technical Support Chemist is a professional who provides technical assistance and expertise related to chemical products, processes, or instrumentation. They help customers troubleshoot issues, ensure proper usage of chemical products, and may offer guidance on regulatory compliance and safety. Often working for manufacturers or suppliers, they bridge the gap between customers and the company's technical resources. Their role combines in-depth chemistry knowledge with strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a technical support chemist?

To thrive as a Technical Support Chemist, you need a solid background in chemistry or a related science, typically with at least a bachelor's degree, along with experience in laboratory techniques and analytical methods. Familiarity with laboratory instruments (such as HPLC, GC, or spectrophotometers), scientific software, and quality standards like ISO or GLP is important. Strong problem-solving skills, effective communication, and customer service orientation help you address client inquiries and explain technical concepts clearly. These abilities ensure accurate troubleshooting, customer satisfaction, and the effective application of chemical solutions in diverse industries.

How does a technical support chemist typically collaborate with other departments to resolve customer issues?

Technical Support Chemists frequently work alongside colleagues in research and development, quality assurance, and sales to resolve complex customer inquiries. When a customer reports a product issue or needs application guidance, the chemist may liaise with R&D to investigate product specifications or with QA to check for quality trends. Effective communication and teamwork are essential, as these collaborations help ensure quick and accurate solutions are provided, enhancing customer satisfaction and supporting the company's reputation.
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Technical Support Chemist jobs near you
Infographic showing various Technical Support Chemist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Specialist

Hayward

Atlanta, GA

Full-time

Re-posted 4 days ago

Job description

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.


Position Summary

Hayward is seeking a knowledgeable and customer-focused Technical Support Specialist to join our Commercial Aquatics team. In this role, you will provide technical support for Hayward CAT Controllers and related commercial products, serving as a trusted resource for customers, distributors, and internal teams.

The ideal candidate will have a strong understanding of commercial swimming pool water chemistry, including pH, ORP, and sanitization systems. Prior experience with CAT Controllers or similar automated water chemistry control systems is highly preferred, and CPO (Certified Pool Operator) certification is a plus.

Key Responsibilities
  • Provide technical support for Hayward CAT Controllers and other Commercial Aquatics products via phone, email, and in person.
  • Troubleshoot water chemistry issues related to pH, ORP, sanitization, and automated chemical control systems.
  • Develop and maintain technical documentation, product resources, and support materials.
  • Support the Commercial Aquatics sales and service teams by providing technical product expertise and field support as needed.
  • Participate in customer site visits, industry conferences, and trade shows.
  • Stay current on industry trends, product developments, and advancements in commercial pool chemistry control technology.
Qualifications
  • Strong understanding of swimming pool water chemistry, including pH, ORP, sanitization, and other key water balance parameters.
  • CPO (Certified Pool Operator) certification preferred, or willingness to obtain certification.
  • Experience with CAT Controllers or similar automated pool water chemistry control systems is highly desirable.
  • Excellent troubleshooting and problem-solving skills.
  • Strong verbal and written communication skills.
  • Customer-focused with the ability to build strong relationships with customers, partners, and internal stakeholders.
  • Organized and detail-oriented with the ability to manage multiple priorities effectively.
  • Willingness to travel occasionally for customer visits, trade shows, and technical support.

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