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Technical Support Associate Jobs in Spanish Fork, UT

Mity-Lite

IT Helpdesk

Orem, UT · On-site

$22 - $25/hr

... provide frontline technical support to employees across the organization. This position helps ... What We're Looking For An associate degree in Information Technology, Computer Science, or a ...

Mity-Lite

IT Helpdesk

Orem, UT

$22 - $25/hr

... provide frontline technical support to employees across the organization. This position helps ... What We're Looking For An associate degree in Information Technology, Computer Science, or a ...

CenCore LLC

Future IT Roles

Springville, UT · On-site

... Technical Support (Tier 1-3) DevOps & Automation (CI/CD, Scripting, Infrastructure as Code ... High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles) * Relevant ...

Thrive Foods

Network Engineer

American Fork, UT · On-site

... technical support to end users across multiple business locations. This role combines network ... Bachelors or Associate degree in Information Technology, Computer Science, Networking ...

Thrive Foods

Network Engineer

American Fork, UT · On-site

... technical support to end users across multiple business locations. This role combines network ... Bachelors or Associate degree in Information Technology, Computer Science, Networking ...

Atonom

Associate AI Operations

Provo, UT · On-site

... Support, and HR. We believe growth should be limited by ambition, not headcount. We move beyond ... You need curiosity, technical aptitude, and the drive to figure things out. WHAT YOU'LL DO * Help ...

Atonom

Associate AI Operations

Provo, UT · On-site

$50K - $90K/yr

... Support, and HR. We believe growth should be limited by ambition, not headcount. We move beyond ... You need curiosity, technical aptitude, and the drive to figure things out. WHAT YOU'LL DO * Help ...

Atonom

Associate AI Operations

Provo, UT

... Support, and HR. We believe growth should be limited by ambition, not headcount. We move beyond ... You need curiosity, technical aptitude, and the drive to figure things out. WHAT YOU'LL DO * Help ...

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$26 - $28/hr

Deliver Tier 1 technical support and customer service to end users. * Diagnose and resolve hardware ... Associate degree in Information Technology or equivalent professional experience preferred. * 1-2 ...

Thrive Life, LLC

Network Engineer

American Fork, UT · On-site

$65 - $90/hr

... technical support to end users across multiple business locations. This role combines network ... Bachelors or Associate degree in Information Technology, Computer Science, Networking ...

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$18.75 - $25.25/hr

Deliver Tier 1 technical support and customer service to end users. * Diagnose and resolve hardware ... Associate degree in Information Technology or equivalent professional experience preferred. * 1-2 ...

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$26 - $28/hr

Duties and responsibilitiesDeliver Tier 1 technical support and customer service to end users ... Associate degree in Information Technology or equivalent professional experience preferred.1-2 ...

Atonom

Associate Deploy Consultant

Provo, UT · On-site

$50K - $90K/yr

... Support, and HR. We believe growth should be limited by ambition, not headcount. We move beyond ... You need curiosity, technical aptitude, and the drive to figure things out. WHAT YOU'LL DO * Help ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Spanish Fork, UT

Technical Support Associate information

See Spanish Fork, UT salary details

$9

$22

$51

How much do technical support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for technical support associate in Spanish Fork, UT is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.85 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Spanish Fork, UT?

The most popular types of Technical Support jobs in Spanish Fork, UT are:

What job categories do people searching Technical Support Associate jobs in Spanish Fork, UT look for?

The top searched job categories for Technical Support Associate jobs in Spanish Fork, UT are:

What cities near Spanish Fork, UT are hiring for Technical Support Associate jobs?

Cities near Spanish Fork, UT with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Spanish Fork, UT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $46,359 per year, or $22.3 per hour.

IT Helpdesk

Mity-Lite

Orem, UT • On-site

$22 - $25/hr

Full-time

Posted 11 days ago

Job description

IT Helpdesk
Pay Range: $22-$25/Hour
Position: Full-Time - In Office
Location: Orem, Utah
About MITY Inc.
MITY Inc. is a leading manufacturer of commercial furniture and seating solutions headquartered in Orem, Utah. Since 1987, we have grown into a family of trusted brands, including MityLite, Holsag, Bertolini, and Broda.
Our team is guided by four core values: Make It Safe; Improve Each Day; Trust Is Key; You Matter. These values shape how we work together, support our customers, and continuously improve our organization.
About the Role
MITY Inc. is seeking a dependable Help Desk Technician to provide frontline technical support to employees across the organization. This position helps maintain a reliable and efficient technology environment by resolving technical issues, supporting employee onboarding and offboarding, and keeping workplace technology running smoothly.
The ideal candidate enjoys solving problems, communicates clearly, and takes pride in helping others succeed. This is an excellent opportunity for someone who wants to build their IT expertise while supporting both office and manufacturing operations.
What You'll Own and Support
  • Respond to employee support requests through phone, email, chat, and the IT ticketing system. Monitor assigned queues, prioritize requests, and keep employees informed throughout the resolution process.
  • Diagnose and resolve common hardware, software, network, account, and application issues, escalating complex, urgent, or recurring problems when appropriate.
  • Install, configure, maintain, and troubleshoot computers, printers, mobile devices, peripherals, and approved business applications.
  • Assist with device deployments, software updates, equipment replacements, and other technology refresh projects.
  • Support employee onboarding and offboarding, including account provisioning, equipment setup, access management, and secure deprovisioning.
  • Maintain accurate service tickets documenting reported issues, troubleshooting steps, employee communication, and resolutions.
  • Provide first-level support for manufacturing-floor technology, including workstations, printers, barcode scanners, handheld devices, and other production-related equipment.
  • Support conference-room technology, shared devices, and office productivity tools to minimize disruptions to business operations.
  • Coordinate with internal IT team members and external vendors to resolve issues efficiently and communicate recurring problems or trends to senior IT staff.
  • Maintain knowledge-base articles, FAQs, and standard procedures; educate employees on technology best practices; and follow all information-security, data-privacy, and access-control requirements.

What We're Looking For
An associate degree in Information Technology, Computer Science, or a related field is preferred. An equivalent combination of education, training, and relevant experience will also be considered.
Previous experience in a help desk, technical support, customer service, or similar IT support role is preferred. Candidates should be comfortable installing and troubleshooting computers, printers, mobile devices, and related equipment.
Practical knowledge of Windows, Microsoft 365, and basic networking concepts is important. Familiarity with macOS, Active Directory, account provisioning, and ticketing platforms such as Jira, ServiceNow, or Freshservice is helpful.
Strong problem-solving, organization, and time-management skills are essential. The successful candidate will communicate clearly, provide excellent customer service, and work effectively both independently and as part of a team.
Work Environment and Schedule
This is a full-time, in-office position based in Orem, Utah. The Help Desk Technician will provide support in both office and manufacturing environments and may travel between nearby company facilities as needed.

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