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Technical Support Associate Jobs in Rockledge, FL

Production Quality Engineer

Orlando, FL · On-site

$85K - $120K/yr

... associate's degree and 9 years of experience in a quality related environment or high school ... Provide technical support to customers, suppliers, and government agencies to guarantee compliance ...

... associate's degree and 9 years of experience in a quality related environment or high school ... Provide technical support to customers, suppliers, and government agencies to guarantee compliance ...

Summary: * Provide technical support to engineering teams on moderately complex assignments ... Associate's or Bachelor's degree in Engineering, Engineering Technology, or related technical field ...

This role provides technical and operational support of audio-visual equipment and systems located ... Be involved in client and associate escalations. * Obtain and track metrics for all team and site ...

Showing results 41-60

Technical Support Associate information

See Rockledge, FL salary details

$9

$21

$49

How much do technical support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical support associate in Rockledge, FL is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Rockledge, FL? For Technical Support Associate jobs in Rockledge, FL, the most frequently searched job titles are:
What cities near Rockledge, FL are hiring for Technical Support Associate jobs? Cities near Rockledge, FL with the most Technical Support Associate job openings:

Trauma Associate Sales Representative (Orlando, FL) (Evergreen)

SMITH & NEPHEW SNATS INC

Orlando, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

Associate Sales Representative - Trauma (Orlando, FL) (Evergreen)


(Evergreen - This role has been posted in anticipation of the future business needs of this territory in 2026)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

What will you be doing?

Do you want to work for a purposeful company that enables others to live a #LifeUnlimited? As a Trauma Associate Sales Representative, you will be responsible for supporting the Trauma Sales team within an assigned territory with installations, troubleshooting and maintenance, demo inventory setup and customer in-service. Other responsibilities may include transporting customer inventory between accounts and covering surgical cases for sales reps within certain accounts. You will study technical information and surgical procedures in the Trauma Orthopaedics product portfolio specializing in solutions for internal and external fixation to restore the function of the injured body part(s) quickly and effectively.

The territory you will support will manage a 24/7 call rotation within the team.

What will you need to be successful?

The foundation of your success relies on your technical expertise in the Trauma Orthopaedics portfolio as well as your ability to build positive relationships with surgeons and hospital personnel while assisting and training them on the proper use and care of product equipment. You will support the Sales Representative to generate revenue and meet/exceed the territory's quota.

Self-motivated salespeople who can assimilate and learn a high level of technical information as it relates to Trauma Orthopaedic surgery while supporting customers and delivering the best solutions for our patients!

Results-driven champions who are passionate about forming relationships to increase sales revenue within the territory and impact patient outcomes!

Resourceful consultants who will work relentlessly to become proficient in Trauma Orthopaedics. Our salespeople provide first-class technical support to ensure that product availability meets customer and patient needs.

Collaborative and dedicated teammates committed to partnering with all Smith+Nephew Trauma Sales Representatives to support a 24/7 on call schedule within the territory

What will you need?

  • Bachelors degree or equivalent experience
  • Minimum (2) two years sales experience
  • Preferred experience in the healthcare industry, specifically selling orthopedic products or as an EMT/Paramedic, Surgical Technician, Sterile Processing Technician, or Operating Room Aide, athletic trainer
  • Proven track record selling/converting business at the surgeon or hospital level preferred.
  • Experience leading/mentoring team members

Travel Requirements: within designated sales territory with 2-4 overnights a month. Infrequent national travel for events and conferences

All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialling process, which often includes COVID 19 vaccine management.

You.Unlimited.

This is where you belong.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/

Other reasons why you will love it here!

  • Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
  • Training: Hands-On, Team-Customized, Mentorship
  • Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.