ZipRecruiter

Log In

1

Technical Support Associate Jobs in Peebles, OH (NOW HIRING)

Rural King

Firearms Associate

New Boston, OH · On-site

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

New Boston, OH

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

New Boston, OH · On-site

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Peebles, OH

Technical Support Associate information

See Peebles, OH salary details

$10

$22

$52

How much do technical support associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technical support associate in Peebles, OH is $22.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.38 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Peebles, OH are hiring for Technical Support Associate jobs?

Cities near Peebles, OH with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Peebles, OH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,305 per year, or $22.7 per hour.

Technical Specialist (Augmented)

Ohio Valley Electric Corporation / Indiana - Kentucky Electric Corporation

Piketon, OH • On-site

$31.99 - $34.40/hr

Contractor

PTO

Re-posted 9 days ago

Job description

Install PC's and related hardware while maintaining inventory levels with current accepted equipment.  Investigate hardware problems and perform system hardware and network connection repairs.  Perform basic diagnostic testing.  Install corporate software.  Troubleshoot PC hardware and software issues.  Assist users with remote access basic needs.  
Expected to align personal goals with the Mission, Vision, and values of OVEC/IKEC.
Install and test new software.
Make software available to appropriate users.
Check new computer equipment on arrival and install as appropriate.
Install, maintain system hardware, including computers, printers, monitors, and cabling.
Install and setup corporate software as needed.  
Answer basic questions about equipment and software; investigate and solve operational problems experienced by various system users.
Assist with installing, moving, and maintaining network equipment, including servers, routers, switches, access points, and workstations.
Perform general and basic Computer Room operations at the Plant which includes monitoring status for systems within the room which includes core routers, switches, servers, devices, and UPS.  Would notify and work with IS Dept, other groups/depts, and outside entities if problems/issues arise.    
Assist users with basic support for VPN and HW/SW Tokens for remote access.
Assist users with basic Microsoft Office and other corporate software products that may be utilized.
Write and maintain procedures and documentation.
Maintain confidentiality with regard to information being processed, stored or accessed by the network.
Perform duties in accordance with all applicable federal and state safety laws and regulations, and all applicable company safety rules and operating procedures; when supervising others, assure that safe work practices are followed and conduct safety meetings; make suggestions for the improvement of the safety program and encourage others to do so.
Carry out within the assigned area of responsibility the Company's program of Equal Employment Opportunity including its Affirmative Action obligations.
Responsible for knowing and complying with the laws and Code of Business Conduct related to the performance of the aforementioned duties.
Assist in other duties as needed and directed.
Associate IT degree and/or IT certifications with applicable technical experience from the industry or Company.
This is a contract position, and the successful candidate will not be eligible for full-time benefits equivalent to that of a regular employee.  However, as an augmented employee, the successful candidate will be eligible for:
  • Paid Days Off
  • Holidays
  • Vacation
  • Monetary incentives/Employee Incentive Plan

Apply