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Technical Support Associate Jobs in Modesto, CA (NOW HIRING)

AGE Solutions

Systems Engineer

Tracy, CA · Hybrid

$105K/yr

The role provides technical support in planning, implementing, and sustaining operations, while ... Azure Administrator Associate * NetApp Certified Data Administrator (ONTAP) * NetApp Certified ...

AGE Solutions

Systems Engineer

Tracy, CA · On-site

$10/hr

The role provides technical support in planning, implementing, and sustaining operations, while ... Azure Administrator Associate * NetApp Certified Data Administrator (ONTAP) * NetApp Certified ...

AGE solutions

Systems Engineer

Tracy, CA · Hybrid

$10/hr

The role provides technical support in planning, implementing, and sustaining operations, while ... Azure Administrator Associate * NetApp Certified Data Administrator (ONTAP) * NetApp Certified ...

Hitachi

Field Service Technician

Modesto, CA · On-site

Support goal of service within the Service Department of 95% * Assist in writing technical service bulletins Education : * High School Diploma required * Associate's degree a plus * Technical Trade ...

Hitachi, Ltd.

Field Service Technician

Modesto, CA · On-site

Support goal of service within the Service Department of 95% * Assist in writing technical service bulletins Education : * High School Diploma required * Associate's degree a plus * Technical Trade ...

American Advanced Management

IT Technician

Modesto, CA · On-site

Provide technical support to users with the help of support desk and network team. * Assist network ... Associate degree in computer science, data processing or related field. * Three years of IT/Helpdes ...

American Advanced Management

IT Technician

Modesto, CA · On-site

Provide technical support to users with the help of support desk and network team. * Assist network ... Associate degree in computer science, data processing or related field. * Three years of IT/Helpdes ...

Magnet Medical

Diagnostic Radiologic Tech

Modesto, CA · On-site

$2.2K/wk

... technical support for radiographic examinations, including assessing patient condition and ... TLC Nursing Associates, Inc. is an equal-opportunity employer and fully complies with all ...

Certified Group

Research Associate

Turlock, CA

... support, and technical services for the food industry. * Labstat - A global leader in contract ... In addition, the Research Associate supports the work of other contract research laboratory ...

Certified Group

Research Associate

Turlock, CA · On-site

... support, and technical services for the food industry. * Labstat - A global leader in contract ... In addition, the Research Associate supports the work of other contract research laboratory ...

AMERICAN ADVANCED MANAGEMENT

IT Assistant

Modesto, CA

$21 - $24/hr

Associate degree in computer science, data processing or related field preferred. * Familiarity ... Provide technical support to network users, administer end-user accounts, and maintain access ...

American Advanced Management

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

Provide technical support to network users, administer end-user accounts, and maintain access ... Associate degree in computer science, data processing or related field preferred. * Familiarity ...

American Advanced Management

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

Associate degree in computer science, data processing or related field preferred. * Familiarity ... Provide technical support to network users, administer end-user accounts, and maintain access ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Modesto, CA

Technical Support Associate information

See Modesto, CA salary details

$11

$26

$60

How much do technical support associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical support associate in Modesto, CA is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Modesto, CA? For Technical Support Associate jobs in Modesto, CA, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Modesto, CA look for? The top searched job categories for Technical Support Associate jobs in Modesto, CA are:
What cities near Modesto, CA are hiring for Technical Support Associate jobs? Cities near Modesto, CA with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Modesto, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,188 per year, or $26.1 per hour.

Distribution Center Associate - Patterson

Grainger Businesses

Patterson, CA • On-site

$23.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Grainger rating

8.3

Company rating: 8.3 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

25th of 359 rated logistics

Job description

Work Location Type:Onsite   

Req Number 332495

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. 

Compensation

This position is hourly.  Pay starts at $22/hour   [with three raises in 12 months bringing your pay to $23.20/hour]

  • + $1/hour for powered industrial equipment (PIE) operators** 
  • $1/hour for working overnight shift

Rewards and Benefits

  • Medical, dental, vision, and life insurance coverage starts on day one of employment.
  • Access to up to 50% of your paycheck based on hours worked before payday.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, parental leave, and other benefits.
  • Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

When applying please make sure to upload your updated resume
 
Position Details
The Distribution Center Associate performs warehouse responsibilities and functions to support inventory integrity, order processing – picking, packing, staging, shipping, general maintenance and housekeeping responsibilities to guarantee a safe and clean work environment. Ensure compliance with safety requirements by performing inspections and maintenance. You will role report directly to a DC Supervisor or Process Manager and have regular interaction with other DC Associates.
 

Shift:

Days:                Monday - Friday                 9:15am or 9:45am until closing time (can be as late as 8:00pm)  

Nights:              Sunday - Wednesday or Monday - Thursday             7:00pm-5:30am / 8:00pm-6:30am

 
You Will
  • Safely complete inbound and/or outbound warehouse tasks with strong attention to detail. For example, unloading, sorting, labeling, replenishing, auditing, picking and packing products
  • Ensure products are shipped correctly to exceed customers' expectations for quality and delivery speed
  • Meet safety, quality, productivity, behavior, attendance, and overtime requirements as needed
  • Operate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirements
  • Perform other tasks as directed by leadership
You Have
  • Comfort working on your feet with exposure to heat, cold, noise, and dust while working around moving equipment and elevated stations
  • At least 18 years of age
  • Ability to frequently lift, slide and lower packages up to 75 pounds
  • Ability to receive feedback and work well in a team environment
  • Ability to pass a pre-employment drug screen, background check and physical lifting assessment
  • **For PIE operators: ability to operate warehouse vehicles, material handling equipment and powered industrial equipment, including Crown, Pacer, Reach Truck, Order Picker, Barrett, Turret Truck and Forklift
  • Previous warehouse, retail, or customer service experience in fast-paced environments
  • Great attention to detail, quality, and safety

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

What Grainger employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927

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