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Technical Support Associate Jobs in Lebanon, TN (NOW HIRING)

Metric DCX

IT Support Specialist

Nashville, TN · On-site

This role provides remote and deskside technical support, assists with device deployment, and works ... Associate's degree in Computer Science, Information Technology, or equivalent experience * 1-3 ...

CEI

Workstation Support

Nashville, TN

$30/hr

Required Work Experience: 2 years of technical operations support experience. * Required Licenses and Certificates: A+ Certification Required Education * Associate Degree in Computer Science ...

Posted today

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · On-site

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · Hybrid

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

HCTec

IT Support Analyst II

Brentwood, TN · On-site

The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

Amazon

IT Support Associate II, IT Supply Chain

Antioch, TN · On-site

$20.50 - $28/hr

The role includes working on technical support and special tasks/projects like continuous improvements and engineer support. The ideal candidate will provide technical support, perform repairs, and ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Lebanon, TN

Technical Support Associate information

See Lebanon, TN salary details

$10

$23

$55

How much do technical support associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technical support associate in Lebanon, TN is $23.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.53 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Lebanon, TN?

The most popular types of Technical Support jobs in Lebanon, TN are:

What job categories do people searching Technical Support Associate jobs in Lebanon, TN look for?

The top searched job categories for Technical Support Associate jobs in Lebanon, TN are:

What cities near Lebanon, TN are hiring for Technical Support Associate jobs?

Cities near Lebanon, TN with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Administrative Support Associates (PART-TIME)

TNBR Careers

Hartsville, TN • On-site

$16.75 - $21/hr

Part-time

Re-posted 20 days ago

Job description

Title: Administrative Support Associates (PART-TIME)

Employee Classification: Clerical & Secretarial

Institution: TCAT-Hartsville

Department: Financial Administration

Campus Location: TCAT Hartsville

Job Summary

Provides general administrative support to faculty, staff & students; answers phones and interacts with the public; assists with maintenance of administrative, fiscal and student records; may assist with receiving process and mail distribution. Performs other duties as assigned, including work in other functional areas to cover absences or relief, to optimize peak work periods; must be willing to participate in continued professional development and training; and demonstrate a willingness to work extra hours as needed to cover College events. Some travel may be required. Part-time generally between the hours of 7:00 am and 4:00 pm, Monday through Friday as needed.

Job Duties

Minimum Qualifications

High School or GED.
At least three years of successful office related and/or relevant office experience.
Proficient computer skills and working knowledge of information management systems or ability to master such systems as wellas typing; 10-Key and data entry skills; along with strong Microsoft Office skills.
Strong customer service skills.
Ability to relate and communicate to a diverse faculty, guest, staff and student population.
Establish and maintain an effective working relationship with students, the public and other employees.

Preferred Qualifications

Technical Diploma.
Fiscal and/or Higher education preferred.

Knowledge, Skills, and Abilities

Microsoft Office
Recordkeeping
Customer Service

Physical Demands / Working Conditions

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