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Technical Support Associate Jobs in Leander, TX (NOW HIRING)

ActivTrak

Associate Technical Account Manager

Austin, TX · Remote

Our Technical Support team is at the heart of our customer-first approach, dedicated to delivering ... We are seeking a driven and customer-obsessed Associate Technical Account Manager (TAM) to serve as ...

New

Yardi

Associate Technical Account Manager

Austin, TX · On-site

$31.25 - $32.81/hr

... for an Associate Technical Account Manager (ATAM) to help commercial real estate clients ... Provide technical software support, set-up, and implementation guidance to clients across a suite ...

Yardi

Associate Technical Account Manager

Austin, TX · On-site

$31.25 - $32.81/hr

Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part ... As an ATAM, you'll provide excellent customer support by troubleshooting and resolving software ...

Yardi

Associate Technical Account Manager

Austin, TX · On-site

$31.25 - $32.81/hr

Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part ... As an ATAM, you'll provide excellent customer support by troubleshooting and resolving software ...

Yardi

Associate Technical Account Manager

Austin, TX · On-site

$31.25 - $32.81/hr

... Associate Technical Account Manager (ATAM) to help our clients get the most value from Yardi ... You'll build expertise in how Yardi's software supports the financial, operational, and tenant ...

Patten Title Company

IT Support Representative

Austin, TX · On-site

$21.25 - $29.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Technical aptitude Attention to detail Time management and prioritization Cross-functional collaboration Requirements 1-3+ years of experience in IT support or help desk roles. Associate's or ...

PTC

IT Support Representative

Austin, TX · On-site

$21.25 - $29.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical aptitude * Attention to detail * Time management and prioritization * Cross-functional collaboration Requirements * 1-3+ years of experience in IT support or help desk roles. * Associate ...

Eliassen Group

P2 Application Support Engineer

Austin, TX · On-site

$40 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provide second-level technical support for custom and third-party applications across web, API, and ... Microsoft Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104) or Azure Developer ...

Eliassen Group

P2 Application Support Engineer

Austin, TX · Remote

$40 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provide second-level technical support for custom and third-party applications across web, API, and ... Microsoft Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104) or Azure Developer ...

Garratt Callahan Co

Water Treatment Technical Sales

Austin, TX · Remote

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We offer training, technical support, and an unlimited no-cap flat rate commission. Sell water ... Garratt-Callahan is committed to the fair and equal treatment of all associates and applicants.

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Systemverse

Helpdesk Support Specialist

Austin, TX

$55K/yr

The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing ... Associate's or Bachelor's degree in Information Technology or a related field (or equivalent ...

Charles Schwab Inc.

IT Service Support Analyst

Austin, TX · On-site

$26.92 - $38.56/hr

Working knowledge of PC technical support, systems administration, networking, Windows, macOS, iOS, and iPadOS * Bachelor's or Associates degree in Information Technology or a related field is a plus

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Leander, TX

Technical Support Associate information

See Leander, TX salary details

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How much do technical support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support associate in Leander, TX is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Leander, TX?

The most popular types of Technical Support jobs in Leander, TX are:

What job categories do people searching Technical Support Associate jobs in Leander, TX look for?

The top searched job categories for Technical Support Associate jobs in Leander, TX are:

What cities near Leander, TX are hiring for Technical Support Associate jobs?

Cities near Leander, TX with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Technology Support Specialist

Texas Medical Association

Austin, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Salary:

DEPARTMENT Technology and Information Systems


SUPERVISOR AVP, TIS and Administrative Services

BASIC FUNCTION

The Technology Support Specialist, under the general supervision of the Associate Vice President of Technology, provides technical support for the installation, configuration, maintenance, and troubleshooting of endpoint computing devices and associated technologies. The position also provides operational support for the Associations audiovisual technologies used in meeting spaces and events, ensuring equipment is functional and available for staff and organizational activities.

MAJOR RESPONSIBILITIES/TASKS

  1. Provides technical support to end users and acts as the first point of contact for technical assistance
  2. Manages helpdesk requests and responds to staff in person, by phone, by email, or chat, documenting solutions and interactions
  3. Deploys and maintains software and technology tools used throughout the organization
  4. Installs, configures, and maintains desktop operating systems, including Microsoft Windows and Apple macOS
  5. Performs troubleshooting of networking, telecommunications, mobile devices, audiovisual technologies, and other supported systems as required
  6. Troubleshoots basic network and system connectivity issues
  7. Maintains accurate records of work performed, including support requests, maintenance activities, and resolutions
  8. Creates and maintains technical documentation, user communications, and knowledge base content
  9. Participates in the inventory control and reporting of IT hardware and software assets
  10. Follows established technology security policies and procedures and promptly reports suspected security incidents or concerns.
  11. Participates in ongoing professional development and pursues relevant technical training and certifications
  12. Provides exceptional customer service while communicating technical information in a clear, professional, and courteous manner.
  13. Provides technical support for TMA-sponsored conferences, meetings, and events.
  14. Other duties as assigned.


SUPERVISORY RESPONSIBILITY

No supervisory responsibility.

INDEPENDENCE/SUPERVISION RECEIVED

Duties are performed under general supervision according to generally prescribed guidelines. The employee is responsible for judgment that is exercised regarding selection and interpretation of methods and procedures to be used personally.

GENERAL QUALIFICATION REQUIREMENTS

Knowledge and Experience:

This position requires concentrated understanding of a specialized area of knowledge normally acquired through attainment of a college degree in related field in Information Systems, Electrical Engineering, Computer Science or similar. A minimum of 6 months to 1 year experience in a position with similar responsibilities preferred. Must have the ability to understand and follow oral and written instructions and to deal effectively with other TMA employees. Must be organized and able to handle multiple tasks.