Technical Support Associate Jobs in Georgetown, OH

American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property - such as manufactured homes and specialty dwellings - and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can't.
Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re's Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day. This position has a hybrid schedule, 40-50% of the time in the office in Amelia, OH.
American Modern Insurance Group has an opportunity for a Financial Systems Analyst to join our team. As the Financial Systems Analyst, you will support the transformation and maintenance of financial systems and processes within the Finance Department. The primary focus of this position is to enhance the effective usage of financial systems, streamline closing processes, and establish robust financial reporting solutions and cash management processes. The Financial Systems Analyst will collaborate with the Accounting Department to create and maintain seamless interfaces to downstream processes and identify improvement opportunities.
Additionally, the Financial Systems Analyst will support the implementation of business requirements into local and global IT systems, working closely with IT and Business departments at American Modern and partner organizations in the Munich Re Group.
We are looking for candidates who have an affinity for financial processes as well as business analytics experience.
What You'll Do:

• Support and maintain financial systems processes during close activities and help to prepare and improve the closing activities.
• Develop and maintain financial systems for Accounting, write change requests, and if necessary, serve as contact person for IT.
• Guide accountants in the best practice execution of Accounting processes, develop and hold user training for systems in use or new systems in development, and develop user guides if appropriate.
• Participate in project activities relating to key Accounting projects.
• Help organize workshops to gather and collect business requirements or to design future solutions.
• Support the Accounting Department on key corporate projects and promote appropriate data governance principles in Accounting projects.
• Develop efficient reporting solutions to support analytical work in Accounting and help to set up reporting standards for the Accounting Department.

You may be a good fit, if you:

• Bachelor's Degree in Accounting, Finance, or Business.
• At least one year of financial systems and technical process experience.

• Strong analytical, critical thinking, and problem-solving skills.
• Experience using Microsoft products and other data analytical tools or financial applications, such as Alteryx, Oracle Database, SQL, Power BI, Databricks, Oracle Fusion, Python, or similar programs.

• Excellent written and verbal communications and presentation skills with the ability to effectively communicate with cross functional stakeholders. Knowledge of effective communication strategies and how to impact and influence others.
• Strong Accounting knowledge ideally combined with insurance experience.

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible).
• Prescription drug coverage (included in your health insurance plan).
• Vision and dental insurance plans.
• Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
• Short and Long Term Disability coverage.
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match.
• A retirement savings plan that is 100% company funded.
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• A variety of health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses.
• A corporate matching gifts program that further enhances your charitable donation.
• Paid time off to volunteer in your community.
• Free parking.
• A hybrid environment that gives you a choice in where and how you get work done.
• A corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shop.
• An on-site complimentary workout facility as well as walking trails on campus grounds.
• On-site wellness center complete with nurse practitioner.

At American Modern, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.