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Technical Support Associate Jobs in Dunlap, TN (NOW HIRING)

... associates with dependents! * 401k match - Opportunity to contribute to 401k plan, with 100 ... technical support Responsibilities/Skills/Experience Requirements Job responsibilities: * Repair ...

Provide distributive pharmacy services and technical support to pharmacists. * Refill, maintain ... associates and applicants for employment without regard to race, color, religion, sex/gender ...

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PC Technician

Chattanooga, TN ยท On-site

$79K/yr

... Technical Support: Partner with the senior support team to provide high-quality end-user ... Associate's degree in Computer Science or a related field; equivalent professional training and ...

... Associate and Design Engineers. The Project Engineer is responsible to support information for ($2M+) large projects, and to work independently and make technical decisions for small, medium and ...

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IT Service Desk Analyst

Chattanooga, TN ยท On-site

$39K - $59K/yr

Associates degree in IT preferred or equivalent work experience. * HS Diploma or GED required. * At ... Relevant and demonstrable technical support service experience in a software environment.

Pharmacy Technician Advocate

Chattanooga, TN ยท On-site

$16 - $19.25/hr

Provide distributive pharmacy services and technical support to pharmacists. * Refill, maintain ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Quality Technician

Chattanooga, TN ยท On-site

$22.10 - $28.84/hr

Support audit preparation and act as an active audit team member * Contribute to issue identification, reporting, and resolution Basic Qualifications * Associate degree or equivalent technical ...

Quality Technician

Chattanooga, TN ยท On-site

$22.10 - $28.84/hr

Support audit preparation and act as an active audit team member * Contribute to issue identification, reporting, and resolution Basic Qualifications * Associate degree or equivalent technical ...

Support audit preparation and act as an active audit team member * Contribute to issue identification, reporting, and resolution Basic Qualifications * Associate degree or equivalent technical ...

Showing results 21-40

Technical Support Associate information

See Dunlap, TN salary details

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How much do technical support associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technical support associate in Dunlap, TN is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.31 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Dunlap, TN are hiring for Technical Support Associate jobs?

Cities near Dunlap, TN with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Dunlap, TN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,345 per year, or $20.8 per hour.

Relay Settings Engineer II

Mesa Associates Inc.

Chattanooga, TN โ€ข On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 27 days ago


Job description

PDS 8 / Power Delivery Substation

This position is not eligible for recruiting or sourcing by outside parties.

Disclaimer: Be cautious and only respond to emails from our โ€œmesainc.comโ€ domain. We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If you receive any communication asking for such information, it is not from Mesa. For any concerns, or to verify the authenticity of a message, please contact us through our official channels.

Mesa seeks an experienced Relay Settings Engineer that is looking to further their career in the electric power industry. This position is for our Power Delivery Substation group which supports various clients across the United States.

What Weโ€™re Looking for

  • Engineer with a bachelorโ€™s degree in electrical engineering (ABET Accredited), preferably a masterโ€™s degree with an emphasis in Power Systems.
  • 6+ Years Engineering experience
  • Fast learner โ€“ You can pick up new concepts, standards, and software quickly.
  • Self-starter โ€“ Youโ€™ll get direction from senior engineers, but youโ€™re comfortable hunting down answers on your own when the path isnโ€™t obvious.
  • Detail Oriented โ€“ You are capable of ensuring all the details necessary to complete a task are addressed properly.
  • Solid understanding of fundamentals โ€“ Ohmโ€™s law, single-phase systems, three-phase power systems, and digital logic.
  • Clear communicator โ€“ You feel comfortable reaching out to others with questions and can communicate professionally face-to-face, on the phone, and over email.
  • Professional Engineering licensure.
  • Experience with Design Software โ€“ Aspen Oneliner, SEL AcSELerator, AutoCAD/MicroStation, Bluebeam Revu, Microsoft Excel, etc.
  • Experience Protection Schemesโ€“ Including overcurrent, differential, distance protection, and pilot protection schemes.
  • Experience with Relay Settings โ€“ including development of relay settings files including logic

      ย 

      What Youโ€™ll Learn

      • Project ownership - The process for leading a projectโ€™s design from concept to close-out; aiming for schedule and cost targets.
      • Leadership - Guiding junior engineers on drafting standards, calculation methods, and best-practice workflows.
      • Professional communication - Presenting design rationale and progress updates to clients, senior management, and cross-functional teams.

      What Youโ€™ll Do

      • Work on a team of drafters, designers, and engineers
      • Create conceptual protection scheme drawings
      • Perform relay coordination studies
      • Create relay settings files
      • Coordinate with other engineering disciplines
      • Maintain quality assurance standards by completing client and internal checklists
      • Perform peer-review of designs
      • Supervise less experienced engineers or technical support personnel on an assignment basis

        ย 

        What Youโ€™ll Earn

        • Paid Time Off
        • Holiday Pay โ€“ 10 Days Annually
        • Group Medical/Dental Insurance
        • Life Insurance (Company Paid)
        • Disability Insurance (Company Paid)
        • 401(K) Retirement Savings plan
        • 401(K) Matching Contribution
        • Section 125/Cafeteria Plan
        • Long Term Care Insurance
        • Tuition Reimbursement
        • Fitness Center Reimbursement
        • Annual Performance Bonus
        • 9/80 Work Schedule Option

        Notice to External Search Firms:ย Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.