Technical Support Associate Jobs in Albuquerque, NM

Join the Indian Health Service as a Medical Technician (Laboratory Support) and make an impact! Use your laboratory skills to deliver accurate,
life-saving results that support quality patient care in American Indian communities. Enjoy competitive benefits, professional growth, and a
mission-driven career that truly matters. Apply today!
A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).Qualifications:To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
MINIMUM QUALIFICATIONS:
GS-4: Your resume must demonstrate the following: Six (6) months of general experience. General experience is any type of work that demonstrates your ability to perform the work of the position, or experience that provided you with familiarity of the subject matter or processes of the broad subject area of the position to be filled.
AND
Six (6) months of specialized experience performing technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or technical support work in a closely related, field such as biological laboratory technician work, that required application of the methods and techniques for the position to be filled.
OR
Completion of an associate degree program that included, during the second year, approximately one year of training in a certified laboratory assistant program approved by a nationally recognized accrediting agency.
OR
One (1) year of study that included at least six (6) semester hours in chemistry and/or biological sciences, plus completion of a full-time medical or clinical laboratory assistant (or technician) training program of approximately one year that included instruction in chemistry, hematology, blood banking, microbiology, and serology, along with supervised laboratory practice related to patient diagnosis and treatment.
OR
Two (2) years of study that included at least twelve (12) semester hours in chemistry and/or biological sciences directly related to the position to be filled.
OR
A combination of education and experience.
GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-04 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Performing CLIA-waived laboratory testing and documenting quality control activities; Collecting routine venipuncture and capillary specimens while verifying patient identity and documentation; Preparing, labeling, storing, and accessioning specimens into laboratory information systems; Maintaining laboratory supplies, equipment, and logs in compliance with biosafety and infection control procedures; Providing laboratory support by distributing reports, instructing patients on specimen collection, and assisting with routine cleaning and sanitizing of laboratory areas.
OR
Completion of a bachelor's degree program with a major or at least twenty-four (24) semester hours in subjects related to the position being filled.
OR
A combination of education and experience. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement.
GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Conducting standardized clinical laboratory tests and procedures in chemistry, hematology, microbiology, urinalysis, serology, immunology, and blood banking following established laboratory procedures; Evaluating test results, recognizing abnormal findings, and reporting abnormal results to supervisory or professional laboratory staff; Operating, calibrating, and maintaining laboratory instruments and equipment, preparing reagents and solutions, and documenting quality control and equipment performance activities; Collecting and processing patient specimens, assessing specimen integrity, and preparing specimens for analysis or shipment; Maintaining laboratory documentation and quality assurance records while following accreditation, biosafety, and infection control requirements.
GS-07: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-06 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Conducting a variety of clinical laboratory tests and procedures in chemistry, hematology, microbiology, urinalysis, immunology, serology, and blood banking, including adapting procedures for unusual specimens or situations; Evaluating test results, recognizing normal and abnormal findings, and troubleshooting or repeating procedures to ensure accurate laboratory results; Operating, calibrating, troubleshooting, and maintaining laboratory instruments and equipment, preparing reagents, stains, and culture media, and monitoring quality control and equipment performance activities; Collecting and processing patient specimens, evaluating specimen acceptability, accessioning and tracking specimens in laboratory information systems, and preparing specimens for referral testing; Validating and documenting laboratory results, communicating laboratory information to healthcare providers, and supporting quality assurance, accreditation, and performance improvement activities in compliance with CAP, CLIA, and safety requirements.
OR
1 year (18 semester hours) of graduate education that is directly related to the work of the position.
OR
A combination of graduate education and experience. Only graduate education is creditable toward meeting the specialized experience requirement.
You must meet all qualification requirements by the respective cutoff day of rating to be eligible for consideration.
On-call hours or standby duty may be required. Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays.
You will need to set up direct deposit so we can pay you.
IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance.
This is a competitive vacancy announcement advertised under Delegated Examining Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served, and all other Federal entitlements would remain the same.Education:There are no education requirements; however, you may qualify with education at the GS-04, 05, and 07 grade levels. This position has an education requirement. If you are substituting education for experience: You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER