Technical Support Associate Jobs in Manitoba (NOW HIRING)

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The role will be responsible for standard warehouse duties of receiving, sorting, putting away, picking and shipping of various donations, primarily goods and food products for a great cause. Regular power equipment (forklift, power cart) use is required as well as a significant amount of manual work and use of computer systems to help supply donated goods to member agencies who help the needy in our communities.

Location of position at: 25 Furniture Park Winnipeg Manitoba R2G 1B9

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.

Warehouse:
Perform shipping and receiving of goods.
Loading and off-loading of trucks using powered and manual MHE.
Operate various types of forklifts to move and store goods in warehouse according to warehouse layout plan.
Inspect goods received for quality, damage, expiry (use-by) dates; document, rotate, and store stock appropriately to ensure maximum yield is achieved.
Build skids of fresh, frozen and/or dry goods for delivery.
Sort and categorize food and non-food items.
Accurately count and weigh product being delivered or shipped.
Assist with inventory reconciliation (cycle counting).
Use Warehouse Management System/Inventory Management System to record and facilitate warehouse operations.
Perform general cleaning and Maintenance: tasks of warehouse, yard, and equipment as required.
Inspect powered and manual material handling equipment to ensure safe use.
Replenish/put away materials utilizing reach truck to navigate narrow aisles.
Order planning and order release tasks as required.

General:
Promote the Mission, Policies and Objectives of the Ontario Distribution Centre
Prepare, complete and submit documentation in a timely manner as required.
Maintain a clean and organized work environment.
Adhere to the Salvation Army Policy & Procedures and Health & Safety Guidelines.
Wear the appropriate safety and Personal Protective Equipment and maintain a clean uniform.
Ensure all work is completed in a safe manner, in accordance with TSA, WSIB, CVOR, and all other regulatory requirements.
Performs other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:
Conducts Routine Interactions. Routine information.
Internal: Work cooperatively with Supply Chain Warehouse Manager/Workers, Drivers, and volunteers
External: Interact courteously and professionally with suppliers and donors

MANAGERIAL/TECHNICAL RESPONSIBILITIES:
Reports directly to the DRC Manager.
Direct reports: None.

FINANCIAL AND MATERIAL MANAGEMENT:
Moderate financial responsibility:
- Accountable for operating and inspecting specialized equipment to sort, transport, store, and build skids.
- Accountable for the efficient/effective handling of goods and materials and the responsibility for distributing products to the various clients, considering warehouse stock, product best before dates, and client needs.
Uses or maintains organization assets in accordance with established guidelines.
Does not process any financial transactions with no budget responsibilities.

WORKING CONDITIONS:

This is permanent full time position.
Work is typically performed in a warehouse environment with exposure to handling garbage, monotony of work (repetitive tasks), various odours.
Work involves regular work in freezers and refrigerators with some outdoor work in winter.
Sustained heavy labour or working in cramped positions over considerable periods. May on occasion be required to lift, move, or transport weights up to 50 lbs but regular weights would normally fall under 40 lbs.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
Alternative combination of education and Experience may be considered.

Education, Qualifications and Certifications:
Completion of some High School
Current Forklift Operators Certificate

Experience and Knowledge:
More than 6 months of related experience in a store or warehouse environment.

Skills and Capabilities:
Proven attention to detail and the ability to follow legislation, directions, policies, procedures and well-defined steps.
Ability to safely lift up to 50 pounds.
Reliable, self-motivated, and confident.
Ability to work in a team setting as well as independently.
Good communication skills, both verbal and written.
Able to adopt a flexible work schedule during peak and/or seasonal times.
Excellent verbal and written communication skills.
Ability to perform several tasks concurrently with ease and professionalism.
Ability to understand and adhere to the Code of Ethics.
Able to work in a consultative, diplomatic and tactful manner.
Organizational and time-management skills to plan and manage the workload.

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion

Compensation:

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.