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Technical Services Manager Jobs in Decatur, GA (NOW HIRING)

This person will manage local workplace teams, while being a key contact for Partners and Business ... Technical Excellence * People and Team * Client/Stakeholder Relationships * Service Delivery and ...

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Technical Services Manager information

See Decatur, GA salary details

$61K

$114.7K

How much do technical services manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical services manager in Decatur, GA is $110,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,300.00 and $113,700.00 per year, depending on experience, location, and employer.

What is a Technical Services Manager?

A Technical Services Manager is a professional responsible for overseeing the delivery and support of technical services within an organization. They manage teams that provide maintenance, troubleshooting, and support for IT systems, equipment, or software. Their role often involves coordinating projects, ensuring service quality, and liaising between technical staff and clients or other departments. Technical Services Managers also play a key role in process improvement and may be involved in budgeting and resource allocation.

How does a Technical Services Manager typically collaborate with other departments to ensure seamless project delivery?

Technical Services Managers frequently work cross-functionally, coordinating with departments such as engineering, sales, and customer support to align technical solutions with client needs. They often act as a bridge between technical teams and non-technical stakeholders, translating requirements and ensuring everyone is on the same page. Effective collaboration may involve regular meetings, status updates, and joint problem-solving sessions to address challenges and keep projects on track. This collaborative approach is essential for meeting deadlines, maintaining quality standards, and delivering successful outcomes for clients.

What are the key skills and qualifications needed to thrive as a Technical Services Manager, and why are they important?

To excel as a Technical Services Manager, you need a solid background in engineering or IT, experience in project management, and a relevant degree or technical certification. Familiarity with IT service management tools (like ITIL), ticketing systems, and project management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and ensure client satisfaction. These competencies are crucial for delivering reliable technical support, optimizing team performance, and maintaining high service standards.

What is the difference between Technical Services Manager vs Technical Support Specialist?

AspectTechnical Services ManagerTechnical Support Specialist
Required credentialsBachelor's degree in engineering, IT, or related field; certifications like PMP or ITILAssociate's or bachelor's degree; certifications like CompTIA or Microsoft Certified
Work environmentOversees teams, manages projects, interacts with clientsProvides technical assistance, troubleshooting, and customer support
Employer usageUsed in industries like IT, manufacturing, engineeringCommon in tech companies, telecom, and electronics
Search intentComparing managerial roles with technical support rolesUnderstanding support roles and certifications

The Technical Services Manager typically oversees technical teams, manages projects, and interacts with clients, requiring advanced certifications and leadership skills. In contrast, a Technical Support Specialist focuses on troubleshooting and assisting customers directly, often with specific technical certifications. Both roles are essential in technical industries but differ in scope, responsibilities, and career progression.

Is a technical services manager a stressful job?

A technical services manager often faces stress due to managing technical teams, meeting project deadlines, and resolving complex issues. The role requires strong problem-solving skills, multitasking, and sometimes working under pressure to ensure service quality and client satisfaction.

What skills do you need to be a technical services manager?

A technical services manager needs strong technical knowledge related to the industry they serve, excellent leadership and communication skills, and the ability to manage projects and teams effectively. Familiarity with relevant tools, certifications, and problem-solving abilities are also important for success in this role.

What are the most commonly searched types of Technical Services jobs in Decatur, GA?

The most popular types of Technical Services jobs in Decatur, GA are:

What are popular job titles related to Technical Services Manager jobs in Decatur, GA?

For Technical Services Manager jobs in Decatur, GA, the most frequently searched job titles are:

What cities near Decatur, GA are hiring for Technical Services Manager jobs?

Cities near Decatur, GA with the most Technical Services Manager job openings:

Infographic showing various Technical Services Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $110,530 per year, or $53.1 per hour.

Global Technical Services Director, Strategy & Ops

ResMed Inc

Lithia Springs, GA • On-site

$120 - $160/hr

Other

Medical

This job post has expired today. Applications are no longer accepted.


ResMed rating

6.3

Company rating: 6.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

217th of 244 rated software companies


Job description

ResMed Inc is searching for a Global Technical Services Director to join their team in Lithia Springs, GA. This hybrid position involves managing global technical service departments and developing strategies to enhance performance and efficiency. Candidates should possess a Bachelor’s or Master’s degree in a technical field and over 6 years of relevant professional experience.

The role includes managing teams, overseeing service centers, and ensuring compliance with regulatory requirements while also fostering a collaborative environment. Benefits include comprehensive medical coverage and flexible time off.

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