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Technical Service Scientist Jobs (NOW HIRING)

SAP

Technical Service Manager

Chicago, IL · On-site

$119.60K - $120.10K/yr

SAP is a global leader in business application software, and they are seeking a Technical Service ... Computer Science, Engineering, Information Management. • High proficiency in the SAP product ...

Rentokil

Technical Service Manager

Springfield, IL · On-site

$115K - $115.50K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

Rentokil

$115.20K - $115.70K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

Rentokil

Technical Service Manager

Saint Paul, MN · On-site +1

$117.30K - $117.80K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

Rentokil

Technical Service Manager

Las Vegas, NV · On-site

$110.80K - $111.30K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

Rentokil

Technical Service Manager

Saint Paul, MN · On-site

$117.30K - $117.80K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

Rentokil

Technical Service Manager

Phoenix, AZ

$115.20K - $115.70K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

Rentokil

Technical Service Manager

Salt Lake City, UT · On-site

$112.30K - $112.70K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

Rentokil

Technical Service Manager

Madison, WI · On-site

$116.90K - $117.40K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

jbs

TECHNICAL SERVICE MANAGER

Memphis, TN · On-site

$90K - $121K/yr

Technical Service Manager - MEMPHIS, TN Principle Responsibilities: * Maintain product integrity ... B.S. in Animal Science, Meat Science, Food Science or related science discipline preferred

Empire Packing

TECHNICAL SERVICE MANAGER

Memphis, TN · On-site

$90K - $121K/yr

Description Description JOB TITLE: Technical Service Manager - MEMPHIS, TN Principle ... B.S. in Animal Science, Meat Science, Food Science or related science discipline preferred

Rentokil

Technical Service Manager

Des Moines, IA · On-site

$113.20K - $113.70K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Experience * Four year college biological science degree in entomology or related sciences is ...

Empire Packing

TECHNICAL SERVICE MANAGER

Memphis, TN

$90K - $121K/yr

Technical Service Manager - MEMPHIS, TN Principle Responsibilities: * Maintain product integrity ... B.S. in Animal Science, Meat Science, Food Science or related science discipline preferred

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Technical Service Scientist information

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$50.5K

$111.3K

$137.5K

How much do technical service scientist jobs pay per year?

As of May 30, 2026, the average yearly pay for technical service scientist in the United States is $111,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Service Scientist, and why are they important?

To excel as a Technical Service Scientist, you need a solid background in life sciences or chemistry, often with at least a bachelor's or master’s degree and relevant laboratory experience. Familiarity with analytical instruments, laboratory information management systems (LIMS), and scientific protocols is typically required, along with knowledge of regulatory standards. Strong problem-solving, communication, and customer service skills help in addressing client needs and conveying complex scientific information clearly. These capabilities are essential to ensure accurate technical support, foster client trust, and maintain high standards in scientific service delivery.

How does a Technical Service Scientist typically collaborate with other departments to resolve customer issues?

Technical Service Scientists frequently work cross-functionally, partnering with R&D, Quality Assurance, and Sales teams to address complex customer inquiries. They gather technical details from customers, analyze the issues, and consult with internal experts to develop effective solutions. This collaborative approach not only ensures accurate troubleshooting but also helps improve products and services based on real-world feedback. Clear communication and teamwork are essential for success in this role.

What does a Technical Service Scientist do?

A Technical Service Scientist provides expert scientific and technical support for products and services offered by a company, often in the life sciences or biotechnology sectors. They assist customers with troubleshooting, application guidance, and product selection, ensuring that clients can effectively use the products for their research or production needs. Technical Service Scientists also collaborate with R&D, sales, and marketing teams to address customer feedback and improve products. Their role requires strong communication skills, technical expertise, and the ability to solve complex scientific problems.

What is the difference between Technical Service Scientist vs Application Scientist?

AspectTechnical Service ScientistApplication Scientist
CredentialsBachelor's or Master's in Life Sciences, relevant certificationsBachelor's or Master's in Life Sciences, relevant certifications
Work EnvironmentCustomer sites, labs, technical support settingsLaboratories, product development, customer demonstrations
Employer & IndustryBiotech, pharma, life sciences companiesBiotech, pharma, life sciences companies

The Technical Service Scientist primarily provides technical support and troubleshooting for products at customer sites, focusing on resolving issues and ensuring product performance. In contrast, the Application Scientist often works on product demonstrations, application development, and supporting sales teams. Both roles require scientific expertise and customer interaction but differ in their core responsibilities and work settings.

More about Technical Service Scientist jobs
What cities are hiring for Technical Service Scientist jobs? Cities with the most Technical Service Scientist job openings:
What job categories do people searching Technical Service Scientist jobs look for? The top searched job categories for Technical Service Scientist jobs are:
Technical Service Scientist jobs near you
Infographic showing various Technical Service Scientist job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 2% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,343 per year, or $53.5 per hour.
Technical Service Manager

Technical Service Manager

SAP

Chicago, IL • On-site

$119.60K - $120.10K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
SAP is a global leader in business application software, and they are seeking a Technical Service Manager to oversee all technical aspects of the customer lifecycle. This role involves providing proactive, outcome-based services across the full SAP stack to help customers maximize their cloud journey and maintain stable IT operations.
Responsibilities:
• Primary contact for the customer regarding technology and cloud service delivery discussions.
• Run regular cadence with stakeholders at customer and manage expectations with regards to service delivery. Act as first escalation point.
• Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.
• Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond).
• Support the Account team and the TechOps teams for execution of the service delivery plan and calendar.
• Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer.
• Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders.
• Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration.
• Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.
• Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements.
• Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion.
• Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
• Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools.
• Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, SuccessFactors etc.
Qualifications:
Required:
• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
• High proficiency in the SAP product portfolio, offerings, and industry solutions.
• Strong technical project management skills & customer-facing experience
• Strong ability to translate between technical and non-technical audience with confidence
• Strong engagement management, relationship building and de-escalation skills
• Excellent presentation, communication and moderator skills
• Good understanding of SAP solutions (releases, platform interdependencies, etc.)
• Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.
• Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP).
• Willingness to undertake customer-related travel on short notice.
• 8+ years of experience with SAP Basis administrative duties REQUIRED.
• 8+ years of customer-facing SAP Technical Consulting experience.
• 8+ years of solution design, enterprise architecture, and/or SAP implementation.
• 4+ years’ experience in technical project management for SAP Operations or Implementation.
Preferred:
• SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus.
• Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage.
• SAP HANA and S/4 HANA skills would be very helpful but not mandatory.
• Understanding of Cloud ERP Private (RISE with SAP)
• Cloud security including Cyber Security, Encryption, and key management knowledge is preferred.
Company:
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It is a sub-organization of Delos Cloud. Founded in 1972, the company is headquartered in Walldorf, DEU, with a team of 10001+ employees. The company is currently Late Stage.

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