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Technical Service Manager Jobs in Maple Valley, WA

Nwestco LLC

Assistant Service Manager

Seattle, WA

$70K - $75K/yr

Technical Aptitude: Prior industry experience is not required our Service Manager provides technical/product expertise and guidance. A willingness to learn our equipment and services is a plus.

New

As You Wish Electric

Electrical Service Manager

Renton, WA · On-site

$90K - $120K/yr

Balance technical expertise with a sales-driven mindset to promote and sell services and solutions ... Manage labor, expenses, and overall department profitability * Partner with dispatch to optimize ...

As You Wish Electric

Electrical Service Manager

Renton, WA · On-site

$120K - $149K/yr

... technical expertise with a sales-driven mindset to promote and sell services and solutions • ... • Manage labor, expenses, and overall department profitability • Partner with dispatch to ...

BGIS

Regional Service Manager

Seattle, WA · On-site

$140K - $155K/yr

Robust technical training and career development programs. * Opportunities for career advancement and potential relocation. About the Role As a Regional Service Manager , you'll lead a team of ...

Bud Clary Auto

Automotive Service Manager

Auburn, WA · On-site

Were seeking an Automotive Service Manager for our Auburn CDJR location who excels in building ... Facilitate technical training and arrange employee attendance at training schools. * Monitor ...

Bud Clary Auto

Automotive Service Manager

Auburn, WA

If so, we have the perfect job opportunity for you! We're seeking an Automotive Service Manager for ... Facilitate technical training and arrange employee attendance at training schools. * Monitor ...

Kalmar Solutions

Service Technician

Puyallup, WA

$32.65 - $38.10/hr

Staying up to date with technical specifications of relevant equipment Managing the Customer * Respond to Customer in a way instructed by the District Service Manager to maximize customer ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Maple Valley, WA

Technical Service Manager information

See Maple Valley, WA salary details

$72.3K

$135.9K

How much do technical service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for technical service manager in Maple Valley, WA is $130,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,200.00 and $134,800.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Maple Valley, WA are hiring for Technical Service Manager jobs?

Cities near Maple Valley, WA with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Maple Valley, WA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $130,968 per year, or $63 per hour.

Technical Service Representative

Heritage-Crystal Clean, Inc.

Tacoma, WA • On-site

$77K - $90K/yr

Full-time

Medical, Dental, Vision, Life

Posted 4 days ago

Job description

The Technical Services Representative profiles hazardous and non-hazardous waste and serves as the primary point of contact with disposal facilities, coordinating waste approvals, transportation logistics, and customer service. This role also supports Inside Sales, billing, and administrative functions for its assigned location(s), and reports to Technical Services management.
Essential Functions
  • Ensure Health and Safety is the top priority by following all safety policies, processes, and practices.
  • Serve as a primary point of contact for client inquiries and service coordination, ensuring timely, professional communication with customers and internal teams.
  • Manage customer needs for hazardous and non-hazardous waste disposal, transportation, and environmental field services.
  • Provide inside sales and technical support for waste disposal, transportation, and environmental field services as needed for assigned location(s).
  • Support Industrial Sales Representatives in selling to customers, including assistance with proposal development, presentations, and sales materials.
  • Prepare quotes for transportation and disposal services.
  • Manage the logistics for the transportation of hazardous and non-hazardous waste shipments.
  • Coordinate service scheduling based on customer needs and operational capacity, communicating updates between field teams, operations, and clients.
  • Review, enter, and manage work orders within ERP (NetSuite) and EOS systems (Waste LINQ), ensuring all necessary details are recorded and communicated to Operations and Finance for accurate service completion and billing.
  • Maintain accurate client, pricing, and job data across all systems to support data integrity, billing, and reporting accuracy.
  • Manage accounts payable and receivable for assigned location(s).
  • Reconcile completed job packets against the Uniform Hazardous Waste Manifest, Bill of Lading (BOL), work orders, and supporting documentation prior to invoicing, verifying that waste quantities, profiles, disposal facilities, pricing, labor, transportation, and disposal charges match the executed work.
  • Identify and resolve discrepancies with Operations, Field Personnel, Transportation, and Billing before a job is released for invoicing.
  • Support audit readiness by maintaining complete, accurate, and organized documentation across internal systems.
  • Assist in preparing customer reports, annual summaries, and Branch Revenue Reporting on a daily basis.
  • Perform other reasonable directives, responsibilities, and activities as assigned, which may change at any time with or without notice.

Education & Essential Qualifications
  • High school diploma or GED equivalent required AND at least 3 years relevant experience
  • Good verbal and written communication skills
  • Highly responsive
  • Detail-oriented, with high attention to accuracy in data and documentation
  • Experience using Microsoft Office Suite, spreadsheets, CRM systems, and Waste LINQ
  • Ability to manage and interpret operational and pricing data
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational and time management skills
  • Independent problem-solving and decision-making ability
  • Ability to work collaboratively with colleagues and effectively utilize available resources

Preferred Qualifications
  • Experience in administrative, customer service, or operations roles
  • Environmental services or hazardous waste experience (e.g., EPA, RCRA, or DOT familiarity)

Work Environment
Continuous sitting and tasks involving repetitive motions using wrists, hands, and fingers for periods of 6 to 8+ hours at a time. Occasional walking or standing. Occasional carrying of weights from 0-25 pounds. Primarily operates in an office environment. May conduct job walks in the field.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The anticipated hourly range for this position is $77,000.00 - $90,000.00 annually and includes benefits such as the following:
  • Health, Dental and Vision insurance
  • Wellness Program
  • Flexible Spending Accounts
  • Life Insurance
  • Long-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement

• Experience in administrative, customer service, or operations roles
• Environmental services or hazardous waste experience (e.g., EPA, RCRA, or DOT familiarity)

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