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Technical Service Manager Jobs in Everett, WA (NOW HIRING)

Apollo Plumbing and Rooter

Service Manager

Everett, WA

$95K - $120K/yr

Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter Job Overview * Company: Apollo Plumbing and Rooter * Salary/Pay Rate: $95,000 to $120,000 per year ...

The Contractor Consultants

Service Manager

Everett, WA

$95K - $120K/yr

Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter Job Overview * Company: Apollo Plumbing and Rooter * Salary/Pay Rate: $95,000 to $120,000 per year ...

Cummins Inc.

Manager - Service Engineering

Seattle, WA · On-site

$137.28 - $205.92/hr

We are looking for a talented Manager - Service Engineering to join our team specializing in ... Serve as the key technical liaison between field service, engineering, quality, and manufacturing ...

Critter Control

Service Manager

Seattle, WA · On-site

You drive service quality, coach and develop technicians, and ensure adherence to safety, technical ... Manage routing and scheduling to optimize service delivery and operational efficiency, balancing ...

Critter Control

Service Manager

Seattle, WA · On-site

$65K - $70K/yr

You drive service quality, coach and develop technicians, and ensure adherence to safety, technical ... Manage routing and scheduling to optimize service delivery and operational efficiency, balancing ...

Nwestco LLC

Assistant Service Manager

Seattle, WA

$70K - $75K/yr

Technical Aptitude: Prior industry experience is not required our Service Manager provides technical/product expertise and guidance. A willingness to learn our equipment and services is a plus.

New

Peakzi

Plumbing Service Manager

Marysville, WA · On-site

$90K - $150K/yr

Coach technicians on technical skills, customer interaction, and sales effectiveness * Drive key ... service management or a senior tech role * Licensed plumber preferred * Track record of building ...

Nwestco, LLC

Assistant Service Manager

Seattle, WA

$70K - $75K/yr

Technical Aptitude: Prior industry experience is not required -- our Service Manager provides technical/product expertise and guidance. A willingness to learn our equipment and services is a plus.

New

Socket.dev

Regional Service Manager

Seattle, WA · On-site

$143 - $152/hr

Robust technical training and career development programs. * Opportunities for career advancement and potential relocation. About the Role As a Regional Service Manager , you'll lead a team of ...

BGIS

Regional Service Manager

Seattle, WA · On-site

$140K - $155K/yr

Robust technical training and career development programs. * Opportunities for career advancement and potential relocation. About the Role As a Regional Service Manager , you'll lead a team of ...

BGIS

Regional Service Manager

Seattle, WA · On-site

$140 - $155/hr

Robust technical training and career development programs. * Opportunities for career advancement and potential relocation. About the Role As a Regional Service Manager , you'll lead a team of ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Everett, WA

Technical Service Manager information

See Everett, WA salary details

$69K

$129.8K

How much do technical service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for technical service manager in Everett, WA is $125,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,100.00 and $128,700.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Everett, WA are hiring for Technical Service Manager jobs?

Cities near Everett, WA with the most Technical Service Manager job openings:

Technical Service Manager jobs near you

Service Manager

Apollo Plumbing and Rooter

Everett, WA

$95K - $120K/yr

Full-time

Retirement

Re-posted 17 days ago

Job description

Service Manager – Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter


Job Overview

  • Company: Apollo Plumbing and Rooter
  • Salary/Pay Rate: $95,000 to $120,000 per year plus Performance Based Bonus
  • Location: Everett, Washington
  • Job/Employment Type: Full Time
  • Project Scope: Field Operations
  • Mandatory Licences & Certifications: Valid Driver's License


The Opportunity

You will serve as a foundational field leader, balancing accountability with supportive mentorship to elevate our service department. This role gives you the autonomy to manage team dynamics, refine technical workflows, and directly influence overall company profitability. You will work closely with a dedicated leadership team that values continuous improvement, safety, and your individual contribution to our collaborative culture.


How You Will Make an Impact

  • Enforce adherence to company SOPs, quality workmanship, documentation protocols, and customer service expectations.
  • Coach and develop technicians through field ride-alongs and continuous feedback to maximize service performance.
  • Resolve real-time technical, operational, and customer service issues on-site to minimize job-site downtime.
  • Review vehicle callbacks, equipment warranties, and customer recalls to establish strategic quality control training.
  • Partner with the dispatch and call center teams to coordinate efficient scheduling and maximize workforce productivity.
  • Maintain an ironclad safety culture by ensuring all field activities strictly comply with OSHA standards.
  • Champion a high-performance culture rooted in our core values of Devotion, Focus, and Respect.


Required Qualifications & Experience

  • High School Diploma or GED equivalent.
  • Valid Driver's License required for frequent field travel and technician ride-alongs.
  • Strong baseline proficiency in technical code requirements and basic industry-related financial metrics.


Preferred Qualifications & Experience

  • Minimum of 3 years of leadership experience specifically within plumbing or field service management.
  • Advanced proficiency in utilizing standard business software, including the Microsoft Office Suite.
  • Demonstrated success in resolving customer issues and cultivating long-term client retention programs.


Compensation & Benefits

  • Competitive annual salary complemented by performance-based bonus structures.
  • Comprehensive balance of office administration and active field leadership responsibilities.
  • Access to ongoing leadership development and internal professional advancement opportunities.
  • 401(k) Retirement Savings Program (with employer matching), Weekly Pay
  • Cycle, Referral Bonus Program, Project Completion
  • Performance Bonuses (up to 30k+ possibility) 


About Us

Apollo Plumbing and Rooter has proudly served the Snohomish and North King County areas with professional plumbing and drain cleaning services since 2005. Our team is comprised of some of the best service and drain professionals in the industry, operating with a culture built on teamwork and personal accountability.


Apollo Plumbing and Rooter is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

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