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Technical Service Manager Jobs in Texas (NOW HIRING)

CorePhase, LLC

Technical Services Manager

Hubbard, TX · On-site

$90 - $120/hr

Position Summary The Technical Services Manager serves as the primary interface between engineering and construction, ensuring all technical aspects of design are effectively translated into ...

New

FNA Group

Customer Service Manager

Mesquite, TX

Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying ... Manage the analysis and consolidated reporting of customer call center activity, warranty claims ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying ... Manage the analysis and consolidated reporting of customer call center activity, warranty claims ...

FNA Group

Customer Service Manager

Mesquite, TX · On-site

Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying service center warranty claims in accordance with established warranty policies and procedures.

DOCUmation

Field Service Manager

The Woodlands, TX

Field Service Manager Department : Service Reports To : VP of Service Salary Grade : DOE FLSA ... Previous experience leading, supervising, or mentoring technical service personnel. * Strong ...

ITW Hobart Service

Service Manager

Irving, TX

Developing, maintaining, and managing a highly technical field service team * Support technicians by assisting with installations, preventative maintenance, warranty and post-warranty support ...

MongoDB

Manager, Technical Services

Austin, TX · Hybrid

$115K - $115K/yr

Partner with global leadership to ensure consistent, follow-the-sun service delivery and represent ... technical leadership in lieu of direct management) * Strong operational instincts, including ...

DOCUmation

Field Service Manager

The Woodlands, TX · On-site

Field Service Manager Department : Service Reports To : VP of Service Salary Grade : DOE FLSA ... Previous experience leading, supervising, or mentoring technical service personnel. * Strong ...

MFE Rentals

Technical Services Manager

Pasadena, TX · On-site

$70K/yr

The Technical Quality Manager will lead and manage MFE's Repairs & Calibration Department ... Lead, mentor, and develop a team of repair and calibration technicians and service staff, fostering ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Texas

Technical Service Manager information

See Texas salary details

$58.2K

$109.5K

How much do technical service manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for technical service manager in Texas is $105,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,100.00 and $108,500.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often use tools like ticketing systems to track progress. Strong technical knowledge, leadership skills, and certifications such as ITIL are typically required for this role.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

The average salary for a Technical Service Manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.
What cities in Texas are hiring for Technical Service Manager jobs? Cities in Texas with the most Technical Service Manager job openings:
Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Texas as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $105,472 per year, or $50.7 per hour.

Technical Services Manager

Integrated Water Services

Houston, TX • On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Job Type
Full-time
Description
M MBR Systems, LLC, an Integrated Water Services company, is looking for a hands-on Technical Services Manager to support the delivery, installation, commissioning, and ongoing support of membrane bioreactor wastewater treatment solutions. This is a great opportunity for someone who enjoys solving complex field issues, working directly with customers and contractors, and applying practical mechanical, electrical, plumbing, controls, or equipment troubleshooting experience in real-world environments.
In this role, you will be involved in everything from system installation and commissioning to operator training, warranty support, troubleshooting, and continuous improvement. You will self-perform technical work when needed while also coordinating internal and external resources to ensure customers receive responsive, high-quality support.
What You'll Do
  • Support the delivery, installation, commissioning, and decommissioning of wastewater MBR systems and equipment.
  • Work closely with contractors, customers, and internal teams to keep modular wastewater treatment solutions moving forward on schedule.
  • Troubleshoot field issues involving mechanical, biological, electrical, electronic, equipment, and controls-related systems.
  • Help resolve customer issues quickly and effectively while providing strong technical and customer support.
  • Read and interpret mechanical, civil, schematic, and technical drawings to support installation, verification, and issue resolution.
  • Coordinate field work, site logistics, inspection activities, safety expectations, and utility installation support as needed.
  • Document service activities, field work, and support provided.
  • Contribute ideas and field feedback that support product development, customer support, issue resolution, and continuous improvement.

Requirements
What We're Looking For
We're especially interested in candidates who enjoy being in the field, working with their hands, solving technical problems, and supporting customers through start-up, troubleshooting, and service challenges.
Ideal candidates will bring:
  • 4+ years of technical services experience, or 6+ years of relevant work experience.
  • A technical background in equipment maintenance, preferably involving mechanical, electrical, or plumbing systems.
  • Experience troubleshooting water or wastewater plant issues involving mechanical, biological, electronic, or control systems.
  • Familiarity with control systems, such as Allen Bradley, and experience with control panels or PLC programming.
  • Experience with manufacturing, fabrication, assembly, field erection methods, equipment operation, layout verification, or inspection coordination.
  • Familiarity with water and wastewater plant technology, civil systems, underground utilities, domestic water, fire water, storm drain, sanitary sewer, grading, or sitework.
  • Experience working with tools such as Procore, Bluebeam, Raken, and Microsoft Office.
  • An Associate's or Bachelor's degree in engineering, engineering technology, or a related field is preferred.
  • Experience with MBR technology is a plus.

Success in This Role Looks Like
You are a practical, solutions-focused technical professional who can stay calm under pressure, communicate clearly with customers and field teams, and solve problems quickly and effectively. You are comfortable moving between hands-on troubleshooting, field coordination, customer communication, and documentation.
Physical and Travel Requirements
This role requires up to 50% travel to job sites during the workweek (M-F) as needed, along with the ability to stand, bend, stoop, reach, climb, and lift up to 50 lbs when necessary.
What We Offer
  • Competitive compensation
  • Comprehensive benefits package, including medical, dental, vision, STD, and LTD coverage
  • Paid time off to recharge and explore
  • 401(k) retirement plan with a company match

Salary range*: $80-$120k
*The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
Apply Now
If you have hands-on technical services experience and enjoy working directly with equipment, customers, contractors, and field teams, we'd like to hear from you. Join MMBR Systems and help deliver innovative wastewater treatment solutions that support communities and customers in the field.
Integrated Water Services (IWS) is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, age, marital status, citizenship status, veteran status, disability, union affiliation, or any other characteristic protected by applicable federal, state, or local law. We believe diversity strengthens our organization and are dedicated to providing equal employment opportunities for all.
Salary Description
$80-120k

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