Service Manager
Boone, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Boone, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Boone, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Boone, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Newton, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Newton, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Fort Madison, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Fort Madison, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Altoona, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Altoona, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Cherokee, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Cherokee, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Council Bluffs, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Council Bluffs, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Cedar Rapids, IA · On-site
$19.57 - $29.36/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
Service Manager
Cedar Rapids, IA · On-site
$19.57 - $29.36/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
Service Manager
West Des Moines, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
West Des Moines, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Eldridge, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Eldridge, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Newton, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Newton, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
West Des Moines, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
West Des Moines, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Coralville, IA · On-site
$19.57 - $29.36/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
Service Manager
Coralville, IA · On-site
$19.57 - $29.36/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
$19.57 - $29.36/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
$19.57 - $29.36/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
Service Manager
Boone, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Boone, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Boone, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Boone, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
$19.57 - $29.36/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
$19.57 - $29.36/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
Service Manager
Le Claire, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Le Claire, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Fort Madison, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Fort Madison, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Ankeny, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Service Manager
Ankeny, IA · On-site
Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Interview to obtain basic information, guide and direct people clearly, follow technical manuals ...
Technical Service Manager information
See Iowa salary details
$58.7K - $63.4K
0% of jobs
$63.4K - $68.1K
1% of jobs
$68.1K - $72.8K
2% of jobs
$72.8K - $77.5K
2% of jobs
$77.5K - $82.2K
1% of jobs
$82.2K - $86.9K
1% of jobs
$86.9K - $91.6K
2% of jobs
$91.6K - $96.3K
1% of jobs
$96.3K - $101K
1% of jobs
$101K - $105.7K
1% of jobs
$106.3K is the 25th percentile. Wages below this are outliers.
$105.7K - $110.4K
88% of jobs
$58.7K
$110.4K
How much do technical service manager jobs pay per year?
As of Sep 11, 2026, the average yearly pay for technical service manager in Iowa is $106,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $109,400.00 per year, depending on experience, location, and employer.
What is a technical service manager?
A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.
What are the key skills and qualifications needed to thrive as a technical service manager?
To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.
What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?
Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.
What is the difference between Technical Service Manager vs Service Engineer?
| Aspect | Technical Service Manager | Service Engineer |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are common | Usually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications |
| Work Environment | Leads teams, manages client relationships, oversees service operations, often in office and field settings | Performs hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site |
| Employer & Industry Usage | Used in manufacturing, IT, HVAC, and industrial sectors for service management roles | Common in technical, industrial, and engineering sectors for field service roles |
The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.
How much does a technical service manager make in the US?
A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.
What does a technical service manager do?
A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.
What cities in Iowa are hiring for Technical Service Manager jobs?
Cities in Iowa with the most Technical Service Manager job openings:
Service Manager
Boone, IA • On-site
Hy-Vee, Inc.
• Retail • 10K+ employees10,000+ employees
Part-time
Re-posted 12 days ago
Hy-Vee rating
6.3
Based on 1,676 frontline employees who took The Breakroom Quiz
Job description
Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
The Service Manager keeps the store running smoothly by supervising and coordinating the activities of employees across all departments, ensuring customers receive prompt, friendly service at every turn. In this role, you'll lead by example, manage schedules, handle customer issues, oversee merchandising and compliance, and step in wherever the store needs you most.
If you are an experienced retail leader who thrives in a fast-paced environment and takes pride in developing people and delivering results, we'd love to have you on our team.
What You'll Do
No two days are exactly the same, but here's what you can expect:
Your Skills
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations, and eCommerce
Direct Reports: All positions except those listed above or as designated by the Store Director
Education and Experience
Physical Requirements
Working Environment
This is a fast-paced role in a retail store environment where you will be active throughout the store. You will have exposure to dust, noise, and temperature extremes, with possible equipment movement hazards and occasional exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
The Service Manager keeps the store running smoothly by supervising and coordinating the activities of employees across all departments, ensuring customers receive prompt, friendly service at every turn. In this role, you'll lead by example, manage schedules, handle customer issues, oversee merchandising and compliance, and step in wherever the store needs you most.
If you are an experienced retail leader who thrives in a fast-paced environment and takes pride in developing people and delivering results, we'd love to have you on our team.
What You'll Do
No two days are exactly the same, but here's what you can expect:
- Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
- Lead by example and maintain positive employee relations, creating an atmosphere of friendliness, teamwork, and accountability throughout the store
- Plan, prepare, and adjust work schedules, assign employees to specific duties, and follow up to ensure tasks are completed properly and on time
- Supervise and coordinate activities of employees across all areas of the store in the Department Manager's absence, or perform the work necessary at all job levels
- Ensure proper customer service throughout the store and address specific customer issues promptly and professionally
- Train workers in store policies, department procedures, and job duties and provide ongoing education for employees on updated policies and procedures
- Evaluate employee performance and recommend personnel actions such as promotions, transfers, or dismissals
- Train and enforce safety procedures to provide a safe and healthy work environment; fill out customer accident forms and first reports of injury as needed
- Order merchandise, verify deliveries, ensure quality, and report discrepancies between orders and received product
- Determine the location of ad and promotional displays and ensure product quality and quantities meet customer and store demands
- Compile, store, retrieve, and understand managerial data including sales, inventory reports, and ad and display projections
- Review personnel records for completeness and accuracy and understand the basics of the payroll system
- Handle cash registers and Western Union, money order, and hunting and fishing license transactions
- Recommend cost reduction programs and additions, deletions, and shelf allocation of merchandise
- Handle confidential information including pricing, sales reports, profit and loss reports, and employee wages with discretion
- Adhere to all Hy-Vee policies and store guidelines
- Report to work when scheduled and on time
Your Skills
- Solve practical problems and interpret instructions across a variety of situations with limited standardization
- Perform arithmetic calculations involving fractions, decimals, and percentages accurately
- Interview to obtain basic information, guide and direct people clearly, follow technical manuals, and maintain increased contact with customers and employees
- Lead and develop a team while building a collaborative, customer-focused store culture
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations, and eCommerce
Direct Reports: All positions except those listed above or as designated by the Store Director
Education and Experience
- High school diploma or equivalent experience required
- Two or more years of similar or related work experience preferred
Physical Requirements
- Frequently stand and walk throughout a shift in sales, food service, or delivery areas
- Where applicable to the role: ability to safely use sharp knives and blades for food preparation
- Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
- Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
- Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-paced role in a retail store environment where you will be active throughout the store. You will have exposure to dust, noise, and temperature extremes, with possible equipment movement hazards and occasional exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
About Hy-Vee
Sourced by ZipRecruiter
Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1930