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Technical Service Lead Jobs (NOW HIRING)

Time Manufacturing Company

Service Lead

New Caney, TX · On-site

$13.50 - $17.75/hr

Service Lead Reports To: Sr. Service Manager Location: Houston, Waco, Haslet Company: TIME ... This role acts as a technical and operational resource for technicians, assisting with ...

Time Manufacturing Company

Service Lead

Woodway, TX · On-site

$14.25 - $18.75/hr

Service Lead Reports To: Sr. Service Manager Location: Houston, Waco, Haslet Company: TIME ... This role acts as a technical and operational resource for technicians, assisting with ...

Time Manufacturing Company

Service Lead

Haslet, TX · On-site

$15 - $19.75/hr

Service Lead Reports To: Sr. Service Manager Location: Houston, Waco, Haslet Company: TIME ... This role acts as a technical and operational resource for technicians, assisting with ...

Power Test, LLC

Technical Support Lead

Sussex, WI · On-site

About the Role The Technical Support Lead plays a dual role as both the voice of the customer and the engine behind post-sale technical service revenue. This high-impact position leads Power Test ...

Ksb

Technical Service Coordinator

Thomson, GA

Technical Service Coordinator GIW Industries Inc. JOB TITLE: Technical Service Coordinator ... lead in the disassembly/assembly of various rotating equipment in accordance to the correct ...

Baker Distributing

HVAC Technical Service Advisor

Mobile, AL · Remote

$118K - $119K/yr

Job Summary A Technical Service Advisor will provide superior support to the HVAC dealer, therefore ... Lead the industry in proficiency of new technology, HVAC equipment and accessories by attending ...

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Technical Service Lead information

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$30K

$156.3K

$206K

How much do technical service lead jobs pay per year?

As of Jul 24, 2026, the average yearly pay for technical service lead in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

How does a Technical Service Lead typically collaborate with cross-functional teams to resolve complex technical issues?

A Technical Service Lead often works closely with engineering, product management, customer support, and quality assurance teams to address and resolve technical challenges. This collaboration may involve leading troubleshooting sessions, coordinating root cause analyses, and facilitating communication between technical experts and non-technical stakeholders. Effective communication and project management skills are key, as the Lead must ensure that solutions are delivered efficiently and meet the needs of both customers and internal teams. Regular meetings and status updates are common to keep everyone aligned and progress transparent.

What are Technical Service Leads?

Technical Service Leads are professionals responsible for overseeing and managing technical support teams and ensuring the delivery of high-quality service to customers or end-users. They coordinate troubleshooting efforts, provide guidance to technicians, and act as a bridge between technical teams and management. Their role often includes managing service requests, implementing process improvements, and ensuring that service-level agreements are met. Technical Service Leads also play a key role in training staff and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Technical Service Lead, and why are they important?

To thrive as a Technical Service Lead, you need strong technical expertise in IT systems, troubleshooting, and service management, typically supported by a bachelor's degree in a related field and relevant experience. Familiarity with IT service management tools like ServiceNow, ticketing systems, and certifications such as ITIL are commonly required. Leadership, problem-solving, and excellent communication skills help in managing teams and delivering exceptional service to clients. These skills and qualities ensure efficient incident resolution, high team performance, and customer satisfaction in dynamic technical environments.

What is the difference between Technical Service Lead vs Technical Support Specialist?

AspectTechnical Service LeadTechnical Support Specialist
CredentialsRelevant technical certifications, experience in leadership rolesTechnical certifications, customer service skills
Work EnvironmentOversees technical teams, manages service projectsProvides direct support to customers, troubleshooting
Employer & Industry UsageUsed in service management, technical departmentsCommon in IT, tech companies, customer support
Search & Comparison IntentUnderstanding leadership roles in technical supportSeeking entry-level or support-focused roles

The Technical Service Lead typically manages technical teams and oversees service delivery, requiring leadership experience and certifications. In contrast, the Technical Support Specialist focuses on troubleshooting and assisting customers directly. Both roles are essential in technical industries but differ in responsibilities and scope.

What is a service lead job?

A service lead is responsible for overseeing technical support or service teams, ensuring customer issues are resolved efficiently and effectively. They coordinate service operations, provide technical guidance, and often require strong communication and problem-solving skills, along with relevant certifications or technical knowledge. The role typically involves managing service delivery, improving processes, and maintaining customer satisfaction.

What jobs pay 500,000 a year in the US?

High-paying roles such as Chief Executive Officers, investment bankers, specialized surgeons, and certain senior technology executives can earn $500,000 or more annually. These positions often require extensive experience, advanced degrees, leadership skills, and sometimes performance-based bonuses or stock options.

How much do tech leads get paid?

Technical Service Leads typically earn between $80,000 and $130,000 annually, depending on experience, industry, and location. Senior or specialized roles with certifications and leadership responsibilities can command higher salaries, often exceeding $150,000.

What does a technical lead do?

A technical lead oversees technical teams and projects, providing guidance on design, development, and implementation of solutions. They coordinate between team members, ensure technical standards are met, and often have expertise in relevant tools and programming languages. The role requires strong communication skills and technical knowledge to deliver effective results within deadlines.
More about Technical Service Lead jobs
What job categories do people searching Technical Service Lead jobs look for? The top searched job categories for Technical Service Lead jobs are:
Technical Service Lead jobs near you
Infographic showing various Technical Service Lead job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.
Electrical Field Service Lead Technicians (NETA)

Electrical Field Service Lead Technicians (NETA)

Quanta Services

Converse, TX

$23.50 - $31.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago

Quanta Services rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

44th of 80 rated construction

Job description

Established in 1993, Power Engineering Services, a Quanta Services, Inc. (NYSE:PWR) company, is a technical service organization specializing in commissioning, start up, and maintenance testing for utilities, industrial, governmental and commercial clients. We are in Converse, TX with clients throughout the United States as well as internationally.

PES performs electrical system analyses, along with acceptance and maintenance testing of electrical distributions. Our professional staff has contributed to the successful completion of major generation, distribution, and commercial projects throughout the world.

Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.


Power Engineering Services, a Quanta Services Company, is looking for Electrical Field Service Lead Technicians (NETA) to join our growing teams in both the Houston, TX & San Antonio, TX markets.

As a Electrical Field Service Lead Technician (NETA) at Power Engineering Services, you will be responsible for conducting high-level electrical testing and analysis to ensure the safety and reliability of electrical systems. This position requires advanced knowledge of electrical testing methods and standards, as well as the ability to lead projects and mentor junior technicians.


  • Perform electrical testing and analysis on power systems and equipment.
  • Lead and manage electrical testing projects from initiation to completion.
  • Mentor and train junior technicians in electrical testing procedures and safety protocols.
  • Ensure compliance with NETA standards and safety regulations during testing operations.
  • Prepare detailed reports on testing results and recommend improvements based on findings.
  • Collaborate with engineering teams to troubleshoot and resolve electrical issues.
  • Be the primary point of contact for all field service issues / requests

  • NETA Level 3 or 4 Certification, or the ability to sit for the test within 6 months.
  • Bachelor's degree in Electrical Engineering or related field (preferred)
  • Minimum of 5+ years of experience in a similar role
  • Proven experience in technical services management, with a focus on electrical systems and NETA standards.
  • Experience / Knowledge of electrical code and standards, such as NEC, NESC, and applicable IEEE and ANSI.
  • Strong work ethic and enthusiasm for tackling new challenges with a commitment to finding optimal solutions.

As a Quanta Services employee, you'll be offered a wide range of benefits to fit your needs.

  • 401(k) with immediate matching and vesting
  • Fully comprehensive benefits packages; Medical, Dental, Vision
    • Your choice of PPO, HSA, FSA
  • Short term and long-term benefits
  • Employee discounts on consumer goods

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All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.

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