Technical Service Associate Jobs in Toronto, ON (NOW HIRING)

Brief Job Description:

This position will contribute to overall sales for Vertiv in the Greater Toronto and Southwest Ontario market. The Technical Sales Representative, Power manages all sales activities at assigned electrical engineering consultants, resellers, contractors and with key end users such as in the data center, IT edge, and telecom space.  The Technical Sales Representative, Power works independently, is creative, and a critical thinker. The Representative is required to solve customer problems with innovative solutions for their requirements by offering the most competitive, thorough product and pricing plan to meet the customer's needs, while exceeding sales quotas and business objectives.  The role requires travel within the territory to build relationships and visit sites to propose solutions. 

Responsibilities:

• Develop and expand relationships with assigned accounts for the promotion and sales of Vertiv Power products.
• Interface with Vertiv Power, Thermal, Channel and Service Sales Reps, within the territory, to broaden Vertiv's overall relationship with assigned accounts to win more share of wallet and upsell full solutions on projects.
• Generate sales in excess of quota for assigned accounts in a manner aligned with business objectives.
• Contribute to sales excellence with healthy pipeline of opportunities and maintaining forecast data regularly.
• Develop trusted advisor relationships with key accounts.
• Ensure a high caliber customer response and satisfaction.  Communicate accurately and effectively with all customers and Vertiv sales associates, culminating in an integrated team sales effort.
• Specific duties will include but not be limited to: preparing / configuring product solutions, preparing quotations, follow up, negotiations, closing deals, preparing submittals, order execution, general sales support, prospecting for new accounts, regular in-field customer visits.
• Competency in all aspects of internal Vertiv sales and order entry functions and policies.
• Establish competency across all Vertiv products and services and their applications.

Required/ Minimum Qualifications: 

• Degree in Electrical Engineering or related diploma in technology.
• Minimum 5 years proven track record of growing sales.
• Excels in understanding technical products and their applications.
• High ability to develop and execute sales plans.
• Excellent interpersonal and communication skills.
• Attention to detail, experience to avoid mistakes and assumptions both technically and commercially.

Additional / Preferred Qualifications: 

• Excellent commercial experience to understand customer(s) and the Vertiv business environment.
• Strong experience in business negotiations and relationship building activities with customers.
• Planning, Organizational and Leadership Skills.
• Ability to work proactively under own initiative, as well as in a team environment.
• Be an aggressive competitor and keen achiever.
• Ability to represent Vertiv successfully at meetings to senior management level.
• Excellent presentation skills, effective communicator.
• Numerate and IT literate with an in-depth understanding of business performance.
• The ability to work under pressure and to agreed timescales.
• Self-starter, ability to plan, organize, and manage time effectively. 
• Excellent customer service skills. 

Travel:

• 50% Travel
• Meeting face to face with local clients daily, frequent driving to client meetings.
• Travel to US from time to time for training, customer visits, and meetings.

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

The overall anticipated total compensation package for this role is between $95K to $118K per year, inclusive of base salary and eligibility for a monthly sales incentive plan. Since monthly incentive compensation is variable, performance-based, and not guaranteed, the estimated base salary range for this role in the locality of Greater Toronto area is between $57K to $71K per year; salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, disability, PTO, holiday pay, employee and family assistance program, and pension. Additional details about total compensation and benefits will be provided during the hiring process.