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Technical Service Associate Jobs in Kentucky (NOW HIRING)

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Technical Service Associate information

What is the difference between Technical Service Associate vs Customer Support Specialist?

AspectTechnical Service AssociateCustomer Support Specialist
Required CredentialsTechnical certifications, associate degrees often preferredCustomer service training, high school diploma or equivalent
Work EnvironmentTechnical labs, client sites, call centersCall centers, online chat, email support
Employer & Industry UsageTech, manufacturing, healthcareRetail, telecom, software companies
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, issue resolution, communication skills

The Technical Service Associate typically handles technical troubleshooting, product installation, and maintenance, often requiring technical certifications. In contrast, a Customer Support Specialist focuses on addressing customer inquiries, resolving issues through communication channels, and providing general support. Both roles are customer-facing but differ mainly in technical complexity and required credentials.

What is a technical service associate job?

A technical service associate provides technical support and assistance to customers or clients, often troubleshooting hardware or software issues. The role typically requires strong communication skills, technical knowledge, and familiarity with tools or systems relevant to the industry, such as diagnostic software or customer relationship management (CRM) platforms.

What is a technical service associate?

A technical service associate is a professional who provides technical support and assistance to customers or internal teams, often troubleshooting hardware or software issues. They typically have knowledge of specific products, tools, or systems and may work in environments such as call centers, service desks, or on-site support, often requiring technical certifications or training.

What are the most commonly searched types of Technical Service jobs in Kentucky?

The most popular types of Technical Service jobs in Kentucky are:

What cities in Kentucky are hiring for Technical Service Associate jobs?

Cities in Kentucky with the most Technical Service Associate job openings:

Food Service - Huck's Food Svc Associate

Huck's Market

Elizabethtown, KY โ€ข On-site

$12.75 - $16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

This is so much more than just a job!
Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company.
It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.
Our golden rule: "The customer is the most important person in all our stores."
Job Title: Food Service Associate
Job Purpose:
Every Huck's Market Food Service Associate plays a key role in running the food service area smoothly and effectively. By following company guidelines, Associates help make sure the department stays profitable while delivering top-notch quality food and customer service.
Job Duties and Responsibilities:
General Responsibilities
  • Ensures that the food service department is open and ready for business during food service hours
  • Gives all customers prompt and courteous service
  • Effectively communicates with store associates
  • Follows all federal, state and local laws and ordinances pertaining to the operation of the store
  • Controls how much food is prepared to avoid waste, while making sure there's always enough for customers

Human Resources
  • Treats all associates with dignity and respect
  • Advises store manager of any personnel situations or policy violations having an adverse effect on store operating performance
  • Assist in training new associates on proper completion of their job duties

Security
  • Ensures all associate shift procedures are followed
  • Ensures a safe shopping and working environment
  • Ensures all safety rules are followed and protective equipment used

Merchandising
  • Ensures current plan-o-grams are being used
  • Communicate with Manager any special needs or request
  • Alerts Manager about ordering merchandise to prevent out of stocks and maintain proper inventory levels as directed

Huck's Bucks Loyalty App
  • Actively promote the Huck's Bucks Loyalty app to customers
  • Communicate to customers the benefits of signing up and using the app
  • Monitor transactions for potential misuse of points or discounts
  • Assist customers on how to sign up and use the app for discounts and redemption

Maintenance
  • Ensures the food service appearance reflects company expectations and standards
  • All food service display cases and glass are clean
  • Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
  • Ensures all food service areas are kept clean and follows all sanitation procedures

Safety
  • Ensures that ladders are properly used
  • Ensures that lifting procedures are followed per company policy
  • Ensures that wet floor signs are used, per company policy
  • Reports accidents promptly to the Store Manager and Corporate office

Benefits:
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
  • Opportunities for career advancement and professional development within a growing company.
  • Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Huck's is an equal opportunity employer. At Huck's we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.