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Technical Service Assistant Jobs in Georgia (NOW HIRING)

Focus South

Client Service Assistant

Atlanta, GA · On-site

$49K - $59K/yr

... Technical aptitude and willingness to continue to self-train and enhance knowledge of new technologies and service • Highly organized and detail oriented • Ability to multitask and prioritize • ...

Crisp Regional

Food Service Assistant - PRN

Cordele, GA · On-site

$12.75 - $16.25/hr

This job does not require any professional or technical licenses, registrations, or certifications ... Food Services. * Stocks dish room with chemical and cleaning supplies. Sweeps and mops dish room ...

asburyauto

Service Manager

Atlanta, GA · On-site

Partner with technical schools to recruit technicians * Partner with OEM and other third party ... Must have 3+ years as an automotive Service Writer/Service Assistant Manager * Previous automotive ...

asburyauto

Service Manager

Atlanta, GA · On-site

Partner with technical schools to recruit technicians * Partner with OEM and other third party ... Must have 3+ years as an automotive Service Writer/Service Assistant Manager * Previous automotive ...

Smurfit Westrock

Sr. Technician, Tech Svc Sup

Smyrna, GA · On-site

$36K - $46K/yr

Document technical service calls and support AI model training initiatives. * Wire, test, and troubleshoot PLCs, servo drives/controllers, safety relays/controllers, VFDs, and HMIs. * Assist in ...

Westrock

Sr. Technician, Tech Svc Sup

Smyrna, GA · On-site

$36K - $46K/yr

Document technical service calls and support AI model training initiatives. * Wire, test, and troubleshoot PLCs, servo drives/controllers, safety relays/controllers, VFDs, and HMIs. * Assist in ...

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All JobsTechnical Service JobsTechnical Service Assistant JobsTechnical Service Assistant Jobs in Georgia

Technical Service Assistant information

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What does a technical service assistant do?

A technical service assistant provides technical support and troubleshooting for customers or internal teams, often assisting with equipment, software, or systems. They may perform diagnostics, maintain documentation, and use tools like remote access software, requiring good communication skills and technical knowledge. The role often involves working in a service environment with a focus on resolving technical issues efficiently.

What are the most commonly searched types of Technical Service jobs in Georgia?

The most popular types of Technical Service jobs in Georgia are:

What cities in Georgia are hiring for Technical Service Assistant jobs?

Cities in Georgia with the most Technical Service Assistant job openings:

Technical Service Assistant jobs near you

Client Service Assistant

Focus South

Atlanta, GA • On-site

$49K - $59K/yr

Full-time

Dental, Retirement

Re-posted 10 days ago

Job description

Company Description
We want new, bold, powerful methods of increasing customer acquisition for our clients, all-the-while enforcing a branded individualized training program to develop top managers and marketing professionals.
Job Description
This position will be responsible for onboarding new clients, supporting existing clients and maintaining client relationships. The onboarding process includes account set-up and system configuration, training and system roll-out. Our clients will rely on you to coordinate and manage all aspects of launching our product at all of their locations. Additionally, they will rely on your product knowledge and suggestions for best practices. After launching new clients, you will monitor accounts to ensure consistent usage and identify possible barriers to continued use of our product.
Salary range: $49000 - $59000 per year.
Responsibilities
• Sustaining our current customer base through maintenance and subscription renewals and prioritizing responses to their ongoing needs
• Quoting, order processing, generating license keys, and invoicing as well as all record-keeping pertaining to sales and licensing of our Analytica products, services, and integrated solutions
• Generating new qualified leads by conducting research to identify decision-makers, sales deal catalysts, and influencers within targeted accounts
• Researching named target accounts in industry, market, business strategy and/or technology trends aligning with Lumina marketing initiatives
• Creating and delivering compelling content and consistently following through on sales & demand generation campaigns
• Supporting marketing and sales efforts with industry events, exhibits, or other sales-based events when necessary
• Planning and scheduling sales and marketing engagements with Lumina management including customer site visits, industry events, and performance updates.
Qualifications
• Minimum of 1-2 years experience in onboarding, account management or project management
• Minimum 1-2 years client relationship experience required
• Experience with Google Drive required & advanced knowledge of Google sheets preferred
• Technical aptitude and willingness to continue to self-train and enhance knowledge of new technologies and service
• Highly organized and detail oriented
• Ability to multitask and prioritize
• Excellent communication skills (written & verbal)
• Desire to provide outstanding customer service
• Self-starter with ability to pick up and implement new concepts and directives easily with little supervision
Additional Information
• 401(k)
• 401(k) Matching
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Employee Discount

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