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Technical Sales Support Manager Jobs in Ohio (NOW HIRING)

Milacron

Technical Sales Support Engineer

Batavia, OH · On-site

Milacron is looking for a LPIM Sales -Technical Support Specialist to join our team in Batavia, Ohio . In this position, you will be responsible for supporting the LPIM sales process end to end ...

Lenovo

$92.15 - $138.23/hr

Our current DataCenter Technical Sales Manager will hand-over his current role to you during a ... drive and support the Lenovo data center business. You also collaborate with key technology ...

Famous Supply

HVAC Sales & Support (Hydronics)

Akron, OH · On-site

$16 - $21/hr

The Hydronic Product Specialist will be part of the marketing and product recommendations and will provide technical sales support in system design, layout, troubleshooting, and supporting branch ...

Famous Supply

HVAC Sales & Support (Hydronics)

Akron, OH · On-site

$16 - $21/hr

The Hydronic Product Specialist will be part of the marketing and product recommendations and will provide technical sales support in system design, layout, troubleshooting, and supporting branch ...

J. Rettenmaier & Söhne GmbH + Co KG

$82 - $105.42/hr

Technical Sales Manager Petfood & Aquafeed (m/w/d) - Lateinamerika, Spanien und Portugal Rosenberg ... Die Betreuung und Weiterentwicklung von Distributoren sowie strategischen Vertriebspartnern ...

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Technical Sales Support Manager information

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$19

$31

$46

How much do technical sales support manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for technical sales support manager in Ohio is $31.02, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $41.15 per hour, depending on experience, location, and employer.

What does a technical sales support manager do?

A Technical Sales Support Manager oversees the technical aspects of the sales process, working closely with sales teams to provide product expertise and support to customers. They help to understand customer requirements, prepare technical presentations, and resolve any technical issues that arise before and after sales. Their role often bridges the gap between the engineering and sales departments, ensuring that clients receive accurate information and efficient solutions. Additionally, they may train sales staff on new technologies and work to improve customer satisfaction.

How does a technical sales support manager typically collaborate with the sales and engineering teams to ensure client needs are met?

A Technical Sales Support Manager acts as a vital bridge between the sales and engineering teams, ensuring that customer requirements are clearly understood and addressed. They often join sales meetings to provide technical expertise, translate client needs into technical specifications for engineers, and help develop tailored solutions. Regular communication and collaboration are essential, as they coordinate product demonstrations, resolve technical queries, and ensure timely delivery of proposals. This cross-functional teamwork helps drive customer satisfaction and supports successful sales outcomes.

What key skills and qualifications are needed to excel as a technical sales support manager, and why are they important?

To thrive as a Technical Sales Support Manager, you need a solid background in sales and technical expertise, often supported by a degree in engineering, business, or a related field. Familiarity with CRM platforms, product configuration tools, and technical documentation systems is typically required. Outstanding problem-solving, communication, and customer relationship skills set top performers apart in this role. These attributes are crucial for effectively bridging technical and sales teams, ensuring customer satisfaction, and driving revenue growth.

What is the difference between Technical Sales Support Manager vs Technical Sales Engineer?

AspectTechnical Sales Support ManagerTechnical Sales Engineer
CredentialsBachelor's degree in engineering, business, or related field; often requires sales or management certificationsBachelor's or master's degree in engineering or technical field; technical certifications may be preferred
Work EnvironmentLeads support teams, collaborates with sales and technical staff, often in office settingsEngages directly with clients, provides technical demonstrations, often in client sites or trade shows
Employer & Industry UsageUsed in manufacturing, technology, and industrial sectors to support sales teamsCommon in engineering, technology, and industrial sectors for client technical support

The Technical Sales Support Manager focuses on leading support teams and coordinating between sales and technical departments, while the Technical Sales Engineer provides direct technical expertise and client support. Both roles require technical knowledge and communication skills but differ in their primary responsibilities and work environment.

What cities in Ohio are hiring for Technical Sales Support Manager jobs?

Cities in Ohio with the most Technical Sales Support Manager job openings:

Technical Sales Support Manager jobs near you
Infographic showing various Technical Sales Support Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,520 per year, or $31 per hour.

Sales Support Manager - Global Key Accounts

Rittal North America LLC

Urbana, OH • On-site

$88K/yr

Full-time

Medical, Retirement

Posted 15 days ago

Job description

Sales Support Manager - Global Key Accounts
Location: Urbana, OH / HybridProven Leadership, Hard Work, and Innovation Alive and Well in North AmericaAbout Rittal LLC
Rittal LLC is a global manufacturer of industrial and IT enclosures, racks, and accessories, including cooling solutions and power management systems for industrial, data center, outdoor, and hybrid applications. As the largest manufacturer of enclosures in the world, Rittal provides innovative, high-quality solutions for practically any industrial or IT infrastructure application, from single enclosures to comprehensive, mission-critical systems. Products are tested and certified to the appropriate standards that apply, including UL, CSA, ATEX, NEMA, and more. Learn more at rittal.us. [Job Descri...e 2026 (1) | Word]As the Sales Support Manager - Global Key Accounts (GKA), you will...
Serve as a key liaison between strategic global customers and internal Rittal teams, ensuring successful execution of customer projects, technical solutions, and account initiatives. In this role, you will support Global Key Accounts through relationship management, project coordination, technical consultation, and cross-functional collaboration while helping drive customer satisfaction, business growth, and operational excellence.Why Work at Rittal & Eplan LLC
Great Place To Work® Certified, Rittal & Eplan LLC offers workplace culture, employee experiences, and collaborative innovation that encompass a thriving environment.
  • Competitive compensation package - salary starting at $88,000 + 7%
  • Above average benefits available on the 1st of the month after you start
  • 401(k) Match
  • Health & Wellness Benefits: Paid Volunteer Time, Fitness Reimbursement, Pet Insurance, Tuition Reimbursement, Employee Assistance Program (EAP)
  • Hybrid work environment
  • Professional development and career growth opportunities
  • Collaborative and innovative global organization
Key Responsibilities
  • Manage strategic project contacts of Global Key Accounts (relationship management).
  • Creating / revising technical project specifications and ensuring compliance with customer requirements.
  • Technical project clarification with the customer, with all departments involved at Rittal. and with international Rittal subsidiaries.
  • Weekly calls with the project managers at Global Key Accounts.
  • Internationalization / localization of projects (product relocation).
  • Evaluation of cost-down possibilities.
  • Further development of product-related features.
  • Transfer of project-related customer solutions into possible series solutions. together with Solutions Sales and PM.
  • Regular contact with QM / R&D / PM / Solution Sales to be informed about new products and to be able to incorporate a possible benefit in current projects.
  • Regular contact with the customer's technical department to be informed about new projects at an early stage and to provide the necessary support directly.

Internal Interfaces & Collaboration
This role works closely with a variety of internal stakeholders to support customer projects, account management activities, and business objectives, including:
  • Sales Operations: Coordinate offer and order processing activities to support timely and accurate customer fulfillment.
  • Pricing & Conditions: Support pricing discussions and negotiations by gathering data, preparing analyses, and ensuring alignment with business objectives.
  • Project Management & Engineering: Collaborate on customer projects, technical requirements, timelines, and project execution activities.
  • Contracting & Legal: Assist with contract review processes and support contract negotiations to ensure compliance with company standards.
  • Controlling: Support the development of reporting tools, account performance metrics, monthly business reviews, key performance indicators, and ad hoc reporting for strategic accounts.
  • Solution Sales & Technical Sales Support: Maintain regular communication regarding market and vertical development, solution offerings, customer opportunities, and technical clarifications.
  • Global and Regional Account Representatives/Nominees: Gather information, coordinate activities, and provide support to regional teams to ensure alignment and successful execution of global customer initiatives.
Qualifications
Education
  • Associate's or Bachelor's degree in Business, Engineering, Project Management, or a related field preferred.
  • Equivalent combination of education, training, and relevant work experience will be considered.
Experience
  • Minimum of 3 years of experience in sales, sales support, account management, project coordination, or a related customer-facing role.
  • Experience supporting strategic or key accounts preferred.
Skills & Competencies
  • Strategic thinker with the ability to understand business needs and support organizational objectives.
  • Customer-focused with a strong sales-oriented mindset and commitment to delivering exceptional service.
  • Strong technical aptitude with a willingness to learn new products, technologies, and processes.
  • Analytical and detail-oriented, with the ability to organize information and solve problems effectively.
  • Effective communication and interpersonal skills, with the ability to present ideas clearly and build positive working relationships.
  • Ability to manage multiple projects, tasks, and priorities in a structured and self-directed manner.
  • Proficient in Microsoft Office applications and common sales and business management tools.
  • Strong verbal and written communication skills.
  • Professional and confident demeanor with the ability to navigate challenges, address concerns, and work effectively with diverse stakeholders.
  • Ability to collaborate successfully with cross-functional teams and contribute to a positive team environment.
  • Strong organizational and time-management skills with the ability to meet deadlines in a fast-paced setting.
#URBIND
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company's Human Resources Department at (937) 399-0500.
This option is reserved for individuals who require accommodation due to a disability.
Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

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