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Technical Sales Support Manager Jobs in Indiana (NOW HIRING)

HP Products

Sales Support Manager

Carmel, IN · On-site

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager on the Showroom Team. This position will need to be based out the Carmel, IN area. Responsibilities

SUPPLY.com

Sales Support Manager

Carmel, IN

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager on the Showroom Team. This position will need to be based out the Carmel, IN area. Responsibilities

Lighting Unlimited

Sales Support Manager

Carmel, IN

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager on the Showroom Team. This position will need to be based out the Carmel, IN area. Responsibilities

Ferguson Enterprises, LLC

Sales Support Manager

Carmel, IN · On-site

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager on the Showroom Team. This position will need to be based out the Carmel, IN area. Responsibilities

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Technical Sales Support Manager information

See Indiana salary details

$19

$31

$46

How much do technical sales support manager jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for technical sales support manager in Indiana is $31.05, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $41.15 per hour, depending on experience, location, and employer.

How does a Technical Sales Support Manager typically collaborate with the sales and engineering teams to ensure client needs are met?

A Technical Sales Support Manager acts as a vital bridge between the sales and engineering teams, ensuring that customer requirements are clearly understood and addressed. They often join sales meetings to provide technical expertise, translate client needs into technical specifications for engineers, and help develop tailored solutions. Regular communication and collaboration are essential, as they coordinate product demonstrations, resolve technical queries, and ensure timely delivery of proposals. This cross-functional teamwork helps drive customer satisfaction and supports successful sales outcomes.

What is the difference between Technical Sales Support Manager vs Technical Sales Engineer?

AspectTechnical Sales Support ManagerTechnical Sales Engineer
CredentialsBachelor's degree in engineering, business, or related field; often requires sales or management certificationsBachelor's or master's degree in engineering or technical field; technical certifications may be preferred
Work EnvironmentLeads support teams, collaborates with sales and technical staff, often in office settingsEngages directly with clients, provides technical demonstrations, often in client sites or trade shows
Employer & Industry UsageUsed in manufacturing, technology, and industrial sectors to support sales teamsCommon in engineering, technology, and industrial sectors for client technical support

The Technical Sales Support Manager focuses on leading support teams and coordinating between sales and technical departments, while the Technical Sales Engineer provides direct technical expertise and client support. Both roles require technical knowledge and communication skills but differ in their primary responsibilities and work environment.

What does a Technical Sales Support Manager do?

A Technical Sales Support Manager oversees the technical aspects of the sales process, working closely with sales teams to provide product expertise and support to customers. They help to understand customer requirements, prepare technical presentations, and resolve any technical issues that arise before and after sales. Their role often bridges the gap between the engineering and sales departments, ensuring that clients receive accurate information and efficient solutions. Additionally, they may train sales staff on new technologies and work to improve customer satisfaction.

What does a technical support manager do?

A technical support manager oversees a team that provides technical assistance to customers or internal staff, ensuring issues are resolved efficiently. They coordinate support activities, develop troubleshooting procedures, and may use tools like ticketing systems to track and manage support requests.

What does a technical sales manager do?

A technical sales support manager oversees the technical aspects of sales processes, working to understand customer needs and provide product or service solutions. They collaborate with sales teams, offer technical expertise, and may assist with product demonstrations, training, and troubleshooting to ensure customer satisfaction and support sales growth.

What is the role of a sales support manager?

A sales support manager oversees activities that assist the sales team in achieving targets, including coordinating customer communications, preparing sales materials, and managing order processing. They often collaborate with marketing and product teams and may use CRM tools to track sales performance and customer interactions.

What key skills and qualifications are needed to excel as a Technical Sales Support Manager, and why are they important?

To thrive as a Technical Sales Support Manager, you need a solid background in sales and technical expertise, often supported by a degree in engineering, business, or a related field. Familiarity with CRM platforms, product configuration tools, and technical documentation systems is typically required. Outstanding problem-solving, communication, and customer relationship skills set top performers apart in this role. These attributes are crucial for effectively bridging technical and sales teams, ensuring customer satisfaction, and driving revenue growth.

How much do technical support managers make in the US?

Technical support managers in the US typically earn an average salary between $70,000 and $110,000 annually, depending on experience, industry, and location. Salaries can vary based on company size, technical expertise, and certifications such as ITIL or CompTIA. Many roles also include benefits like bonuses and health insurance.
What cities in Indiana are hiring for Technical Sales Support Manager jobs? Cities in Indiana with the most Technical Sales Support Manager job openings:
Technical Sales Support Manager jobs near you
Infographic showing various Technical Sales Support Manager job openings in Indiana as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,579 per year, or $31 per hour.
Sales Support Manager

Sales Support Manager

HP Products

Carmel, IN • On-site

$6.1K - $9.8K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

H-P Products rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

284th of 433 rated machine equipment manufacturers

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager on the Showroom Team.

This position will need to be based out the Carmel, IN area.

Responsibilities
  • Supervise a team of 14 Sales Support Representatives to ensure high-quality customer service standards, meet business objectives, and help to resolve customer concerns
  • Effectively set priorities and expectations based on business needs
  • Mentor, train, motivate, and develop team members to be successful
  • Set expectations and goals by driving associate/team performance
  • Ensure customer happiness and retention, assure sales happiness, and build strong associate relationships
  • Evaluate associate key performance indicators and identify training needs and development opportunities
  • Participate in the work of associates to understand and distribute workload, drive efficiency, and ensure effective work/life balance
Requirements
  • Experience using process and metrics/data to lead a team

  • Prior management/leadership experience is strongly preferred

  • Ability to adapt quickly to change and lead through change management

  • Must possess a strong customer service orientation and the desire to serve internal and external customers
  • Ability to build strong interpersonal relationships and possess outstanding communication skills (oral and written)
  • Ability to quickly learn company systems and platforms
  • Must possess solid computer skills, including Microsoft Office and other Ferguson platforms; prior Trilogie and Salesforce experience is a plus

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$6,150.00 - $9,841.67

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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