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Technical Sales Development Representative Jobs in Michigan

The Sales Development Representative is responsible for a territory where they are accountable to grow POS sales at the store level. This role educates store associates on Generac's product lines ...

Sales Development Representative Grand Rapids, MI | Hybrid (1 day onsite per week) Imagine yourself... * Doing meaningful work that makes a vibrant impact on the world around you. * Growing your ...

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Technical Sales Development Representative information

What is a technical sales development representative?

A Technical Sales Development Representative (Technical SDR) is a sales professional who specializes in identifying and qualifying potential customers for technology products or services. They bridge the gap between technical offerings and customer needs by understanding both the product's features and the client's requirements. Technical SDRs are responsible for outreach, lead generation, and nurturing prospects until they are ready for a more in-depth sales conversation. Their role often requires both sales skills and a solid understanding of the technology they're representing, making them key players in tech-focused sales teams.

How does a technical sales development representative typically collaborate with engineering and sales teams to achieve their goals?

Technical Sales Development Representatives (SDRs) act as a crucial bridge between potential clients and both the sales and engineering teams. They work closely with sales to qualify leads and ensure prospects are a good fit, while also partnering with engineers to understand product capabilities and address technical questions from clients. Effective collaboration involves regular meetings, knowledge sharing, and joint calls or demos to ensure prospects receive accurate, timely information. This teamwork not only improves the customer experience but also accelerates the sales cycle and helps SDRs deepen their technical expertise.

What are the key skills and qualifications needed to thrive as a technical sales development representative, and why are they important?

To thrive as a Technical Sales Development Representative, you need a solid understanding of sales principles, technical product knowledge, and strong prospecting abilities, often supported by a relevant degree or equivalent experience. Familiarity with CRM software like Salesforce, sales engagement platforms, and lead generation tools is typically required. Excellent communication, active listening, and resilience are standout soft skills for building relationships and handling rejection. These capabilities are crucial for effectively identifying prospects, conveying technical value, and driving sales pipeline growth.

What is the difference between Technical Sales Development Representative vs Inside Sales Representative?

AspectTechnical Sales Development RepresentativeInside Sales Representative
Required CredentialsTypically requires technical knowledge, sometimes a degree in engineering or related fieldFocuses on sales skills, often with a background in business or marketing
Work EnvironmentEngages with technical teams and prospects, often in a B2B settingHandles customer inquiries, sales calls, and order processing
Employer & Industry UsageCommon in tech, software, and engineering industriesWidely used across various industries including tech, retail, and services

The Technical Sales Development Representative primarily focuses on generating qualified leads through technical knowledge and engaging with prospects in technical industries. In contrast, the Inside Sales Representative handles direct sales, customer communication, and closing deals. Both roles are essential in sales pipelines but differ in technical involvement and daily responsibilities.

Is a Technical Sales Development Representative an entry level position?

A Technical Sales Development Representative (SDR) is often considered an entry-level role focused on prospecting, qualifying leads, and supporting sales teams. It typically requires strong communication skills and basic technical knowledge, with opportunities for career growth into more advanced sales or technical positions.

What cities in Michigan are hiring for Technical Sales Development Representative jobs?

Cities in Michigan with the most Technical Sales Development Representative job openings:

Sales Development Representative

Detroit, MI

Ascent Cloud
Software Development • 51 - 200 employees

Full-time

Re-posted 17 hours ago


Job description

Sales Development Representative

COMPANY OVERVIEW:

Ascent Cloud is the only “Software as a Service” (SaaS) company offering a suite of performance management solutions to help companies Plan, Execute, and Grow.

Geopointe is the first and highest rated mapping solution on the Salesforce AppExchange, while LevelEleven is the only gamification and coaching solution that lives entirely inside of Salesforce.

Since Geopointe and LevelEleven merged into Ascent Cloud, we’ve grown our team, secured several G2 awards, and pioneered many “industry firsts” through product innovations, including the launch of our new Territory Planner solution.

We’ve reached an inflection point where our world class sales team is looking to capitalize on this momentum and hit ambitious yearly targets. A big part of that strategy is our team of Sales Development Representatives.

Are you someone with a strong desire to jump-start their career in software sales? Read on – this role might be for you!

ROLE DESCRIPTION:

A Sales Development Representative (SDR) is a salesperson-in-training. For 12-18 months, you’ll help Account Executives (AE) generate leads and educate prospects about Ascent Cloud’s products. Your primary focus will be to hit or exceed quota expectations, by qualifying opportunities and scheduling meetings for the AE team.

The skills you learn as an SDR will lay the foundation for a successful career in software sales. During your bootcamp, you’ll have a clear target to hit to be eligible for promotions. We move quickly – your performance is a sign that you’re growing and ready for more responsibility.

After 12-18 months, there is a path for career growth within Ascent Cloud for the right candidate that is willing to learn and work toward that goal. You’ll have an opportunity to become an AE at that point, and take a generous commission for the deals you close… which means that if you work hard, you can out-earn many of your peers.

This position is ideal for a driven, curious, and competitive individual with a passion for software sales, who takes immediate action on feedback and can keep up with rapid change in a fast-paced environment.

The SDR role is an inside sales position working out of our offices 4 days per week.

In 30 Days, you will be able to:

Complete onboarding in your first week.

Tell the Ascent Cloud story amp; describe the why behind our solutions.

Identify best fit companies and what the core teams we sell to care about.

Identify, nurture, and qualify inbound leads.

Master your call opener.

Proficiency with cold emails and LinkedIn messages.

Setup in core tools with a general understanding of how to use them (Salesforce, Salesloft, Zoominfo, LinkedIn, etc.).

Operate on a daily schedule, with workflows that maximize productivity.

Under 5 minute response times in website chat.

Continuous application of learning through self-study, manager feedback, and company provided materials.

Meet activity and performance requirements.

In 60 Days, you will be able to:

Meet or surpass your peers’ calling and email activity levels.

Personalize emails at scale, balancing quality and quantity.

Navigate our most common objections via phone and email.

Use the basics for video messaging to improve email reply rates.

Tell 3 unique customer stories from memory.

Full mastery of website chat (response times and accuracy).

Process mastery and technology stack proficiency.

Ensure Salesforce is up to date and accurate with notes at the end of each day.