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Technical Representative Jobs in Fallston, MD (NOW HIRING)

Evolver Federal

DC3 Technical Lead - DCISE

Linthicum, MD · On-site

$150K - $225K/yr

The Task Lead shall serve as a representative for the DCISE executive leadership. The DC3/DCISE * Technical Task Lead shall be responsible for the quality and efficiency of the performance and shall ...

Sigma Defense

1718 - Senior Technical Writer

Belcamp, MD · On-site

$85K - $105K/yr

Confer with customer representatives, vendors, or subject matter experts to establish technical specifications and to determine subject material to be developed for publication. * Review published ...

AECOM

Contruction Claims Manager

Baltimore, MD · On-site

Obtain SME and Contracting Officer's Technical Representative (COTR) approvals on draft correspondence. * Lead change approval process for contract changes through various applicable governance steps ...

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Showing results 21-40

All JobsTechnical Representative JobsTechnical Representative Jobs in Fallston, MD

Technical Representative information

See Fallston, MD salary details

$14

$25

$43

How much do technical representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical representative in Fallston, MD is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.48 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.

What cities near Fallston, MD are hiring for Technical Representative jobs?

Cities near Fallston, MD with the most Technical Representative job openings:

Technical Representative jobs near you
Infographic showing various Technical Representative job openings in Fallston, MD as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 8% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $53,418 per year, or $25.7 per hour.

DC3 Technical Lead - DCISE

Evolver

Linthicum Heights, MD • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. Our teams combine deep technical expertise with mission understanding to deliver secure, reliable, and scalable solutions that advance performance in high-stakes environments.
Responsibilities:
  • The Task Lead shall serve as a representative for the DCISE executive leadership. The DC3/DCISE
  • Technical Task Lead shall be responsible for the quality and efficiency of the performance and shall assist
  • DC3 with all financial and business processes.

Basic Qualifications
  • with an Active Top Secret clearance with TS-SCI clearance eligible.
  • 5 years of experience leading technical efforts supporting intelligence analysis requirements in all-source cyber analysis and reporting.
  • 5 years of experience supervising teams supporting intelligence analysis requirements in all-source cyber analysis and reporting.
  • 5 years of experience with scanning tools (i.e., VirusTotal) to conduct suspicious file scanning, and performing queries, pivoting on indicators, and malware analysis on characteristics (Message-Digest Algorithm 5 (MD5), Secure Hash Algorithm 1 (SHA1), file size, file name, file paths, etc.).
  • 5 years of experience with intelligence analysis processes, including Open- Source Intelligence (OSINT) and closed-source intelligence gathering, source verification, data fusion, link analysis, and threat actor knowledge.
  • 5 years of experience conducting malware and network analysis, identifying protocols, persistence mechanisms, encoding techniques, and encryption and how they are used by Advanced Persistent Threat (APT) threat actors.

Preferred Qualifications
  • with an Active Top Secret - SCI clearance.
  • 8 years of experience leading technical efforts supporting intelligence analysis requirements in all-source cyber analysis and reporting.
  • 8 years of experience supervising teams supporting intelligence analysis requirements in all-source cyber analysis and reporting.

Evolver is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law.
Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

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