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Technical Representative Jobs in Tennessee (NOW HIRING)

ABB

Technical Publications Technician

Memphis, TN · On-site

$33K - $42K/yr

The Technical Publication Technician is responsible for creating technical product documents and ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

Eastman

Technical Leader - Plastics

Kingsport, TN

Represent Eastman as a senior technical expert during customer visits, audits, technical reviews, and commercialization discussions. * Deliver customer training programs, technical seminars ...

Eastman

Technical Leader - Plastics

Kingsport, TN · On-site

Represent Eastman as a senior technical expert during customer visits, audits, technical reviews, and commercialization discussions. * Deliver customer training programs, technical seminars ...

Mesa Associates Inc.

Owner's Engineer

Chattanooga, TN · On-site +1

$75K - $100K/yr

Mesa seeks an experienced Owner's Engineer to act as a trusted technical representative and advocate for project owners throughout the lifecycle of electrical substation projects. In this role, you ...

Mesa Associates, Inc.

Owner's Engineer

Chattanooga, TN · On-site +1

$75K - $100K/yr

Mesa seeks an experienced Owner's Engineer to act as a trusted technical representative and advocate for project owners throughout the lifecycle of electrical substation projects. In this role, you ...

Mesa Associates, Inc.

Owner's Engineer

Knoxville, TN · On-site +1

$73K - $98K/yr

Mesa seeks an experienced Owner's Engineer to act as a trusted technical representative and advocate for project owners throughout the lifecycle of electrical substation projects. In this role, you ...

Mesa Associates Inc.

Owner's Engineer

Knoxville, TN · On-site +1

$73K - $98K/yr

Mesa seeks an experienced Owner's Engineer to act as a trusted technical representative and advocate for project owners throughout the lifecycle of electrical substation projects. In this role, you ...

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All JobsTechnical Representative JobsTechnical Representative Jobs in Tennessee

Technical Representative information

See Tennessee salary details

$13

$23

$40

How much do technical representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical representative in Tennessee is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.
What cities in Tennessee are hiring for Technical Representative jobs? Cities in Tennessee with the most Technical Representative job openings:
Technical Representative jobs near you
Infographic showing various Technical Representative job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Project Engineer

Strategic Management Solutions LLC

Oak Ridge, TN • On-site

Full-time

Re-posted 3 days ago

Job description

Strategic Management Solutions, LLC (SMSI) provides expert management consulting, program and project management, and technical consulting services to government and private sector clients. SMSI has grown and evolved by building an outstanding reputation for client-focused performance and for delivering results that enable clients to meet commitments and milestones.
SMSI is an Equal Employment Opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Summary:
SMSI is hiring a Project Engineer who will be responsible for supervising the engineering activity (all disciplines) on a project, or designated portions of a project, for a global business unit. This person will be based in Oak Ridge, Tennessee and will plan and direct engineering assignments on projects. The candidate should demonstrate technical responsibilities for interpreting, organizing, executing, and coordinating engineering assignments.
Responsibilities:
The qualified candidate will perform as the lead technical representative for engineering activities pertaining to planning, design, execution and closeout of design changes, SDDRs, RFIs, etc... in accordance with client's engineering procedures and applicable national and / or nuclear codes and standards, e.g., NEC, IBC, ASME, NFPA, ASCE, etc. The Project Engineer will lead and manage design development of DCFs from a subcontracted A/E; provide support to subcontracted equipment fabrication and subcontracted construction / equipment installation. The candidate will also verify A/E design compliance at each design development stage, i.e., 30/60/90/100 percent maturity.
Specific requirements and responsibilities include but are not limited to:
  • Conduct advanced engineering and business analysis to identify alternative approaches to resolve programmatic issues.
  • Coordinate manufacturability reviews with fabricators, design agencies and the Integrated Project Team (IPT)
  • Evaluate supply chain for potential risks to fabrication and delivery.
  • Work with the IPT to ensure scope, requirements, safety, and schedule are implemented and maintained during design, fabrication, installation and testing.
  • Manage and process deviation requests, non conformances, requests for information and changes to issued design when needed.
  • Support fabrication and execution activities and schedules through progress tracking, identifying problems and implementing corrective actions as needed.

Required Skills:
  • At least 6 years of relevant work experience in engineering/project management.
  • Experience working with gloveboxes.
  • Relevant work experience can be satisfied by 12 years of engineering nuclear work in the DOD, DOE or commercial nuclear industry space executing line item construction projects.
  • Familiarity with project cost and scheduling, and aptitude to become a certified Control Account Manager (CAM) under the Earned Value Management System.
  • Excellent verbal and written communications as well as comfortable working skills in desktop automation.
  • Ability to work onsite in Oak Ridge, and travel short term as needed to client sites.
  • US citizenship is required.
  • The ability to obtain and maintain a Q clearance.

Educational Requirements:
  • A bachelor's degree in engineering or related discipline from an ABET-accredited college or university.

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