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Technical Representative Jobs in Tennessee (NOW HIRING)

Envirogen is seeking a money-motivated Technical Sales Representative / Business Development Manager to own, develop, and rapidly grow our industrial water treatment business across the high ...

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Technical Representative information

See Tennessee salary details

$13

$23

$40

How much do technical representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical representative in Tennessee is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.
What cities in Tennessee are hiring for Technical Representative jobs? Cities in Tennessee with the most Technical Representative job openings:
Infographic showing various Technical Representative job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Subcontract Technical Rep

Pinnacle Specialty Group, Inc

Oak Ridge, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

Pinnacle Specialty Group is a woman-owned and operated small business specializing in providing project and contract management for Professional, Technical, Engineering, IT and Support Services. We offer full benefits to include: Medical, Dental, Vision, Paid Time Off, 401K - Company Matched.
DUTIES
CSU Test engineer report to the CSU Director/Manager within the Project Management organization. They will provide knowledge, expertise, input training and consultative support for CSU project related activities. CSU participates in testing planning, turnover coordination, material management, quantities, quality control and environment safety and health. This position requires overtime and day/night shift support.
Responsibilities
• Ensure support of Commissioning and startup (CSU) duties of installation configuration validation and Test planning and document development.
• Schedules and assist planning of CSU execution activities including sequence and resource requirements for assigned projects.
• Prepares equipment test records and pre-op testing binders.
• Participates in construction to CSU turnover walkdowns.
• Coordinates with the construction field engineer as required to support component/system turnover.
• Initiates and track Punchlist developed during testing.
• Performs and monitors testing of equipment to assure conformance with requirements and compliance with test procedures.
• Ensure work is undertaken safely and activities are supported to meet schedule and cost.
Knowledge and skills
• Previous experience of Y-12 procedure, programs and processes.
• Previous experience as a CSU test engineer.
• In depth knowledge of NFPA-70e
• Previous commercial/Department of energy experience, with NQA-1 requirements supporting operational readiness reviews.
Education
Bachelor's degree in engineering from an Accreditation Board for Engineering and Technology (ABET) accredited program. [Chemistry, Physics, or related] AND a minimum of 5 years of relevant experience.
• Must meet the requirements of DOE O 426.2A (i.e., B.S. degree in engineering or related scientific major; 2 years job-related and 1-year nuclear experience; or a DOE O 426.2A alternative).
• Must be a U.S. citizen.
• Successful drug screening.
• Must be eligible to obtain and maintain a security or clearance badge.
• Requires a U.S. Department of Energy (DOE) Q security clearance; however, all qualified candidates will be considered regardless of their current clearance status.
Work Environment / Physical Demands:
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Light to moderate lifting may be required for packages and other items, ability to walk short distances, may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
Due to government and/or federal regulations for this position, proof of U.S. citizenship is required.
We are an Equal Opportunity Employer
Pinnacle Specialty Group's internal recruiting team requests that staffing / recruiting firms or agencies please not respond to our solicitations.