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Technical Representative Jobs in Rhode Island (NOW HIRING)

Outside Sales Representative

Warwick, RI · On-site

$80K - $120K/yr

Our reputation is built on execution, technical expertise, and reliability in complex, regulated environments. Job Overview The Sales Representative is responsible for developing, managing, and ...

Our reputation is built on execution, technical expertise, and reliability in complex, regulated environments. Job Overview The Government Accounts Sales Representative is responsible for developing ...

Outside Sales Representative

Warwick, RI · On-site

$80K - $120K/yr

Our reputation is built on execution, technical expertise, and reliability in complex, regulated environments. Job Overview The Sales Representative is responsible for developing, managing, and ...

Showing results 21-40

Technical Representative information

See Rhode Island salary details

$14

$25

$44

How much do technical representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical representative in Rhode Island is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $30.62 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.
What cities in Rhode Island are hiring for Technical Representative jobs? Cities in Rhode Island with the most Technical Representative job openings:
Infographic showing various Technical Representative job openings in Rhode Island as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,613 per year, or $25.8 per hour.

Outside Sales Representative

Flow Control Group

Lincoln, RI • On-site

$77K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Company: Maltz Sales Company
About Us
Maltz Sales Company has been a leader in the New England and New York area for providing quality equipment and service to the manufacturing industry. Maltz Sales Company represents some of the finest manufacturers and their products to the instrumentation, fluid handling, industrial control, municipalities, metal finishing and printed circuit board fields. We offer unmatched service to our customers through our expert staff. Our sales and customer service team are second to none. The demands of the industry provides us the incentive to give our customers their equipment information quickly, accurately and efficiently.
Maltz Sales Company sets itself apart from its competitors by having people on staff with extensive, technical expertise with the products they represent. This expertise is often used to answer a prospect's question or resolve a customer's problem, making it a key factor in the sales equation. Another hallmark of Maltz Sales is its management teams' ability to anticipate market trends and changes in customers' needs, and to remake the company to capitalize on those trends and stay aligned with customer requirements. This trait is best illustrated by how the company's product lines have grown and changed, and the new markets it has penetrated over the years.
Today, the best manufacturers of a range of process-related equipment - including pumps, instrumentation, filters, tanks, heating and cooling, and plating gear - trust the sales of their products in the critical New England market to Maltz Sales Company. The reason is Maltz Sales Company's integrity, professionalism, and the reliable results it delivers. These are some of the reason why Maltz Sales is frequently recognized as a top distributor by manufacturers.
Visit our Website: www.maltzsales.com
Responsibilities:
  • Continue existing business relationships and plan a growth strategy.
  • Develop your existing book of business from this market segment.
  • Actively seek new sales opportunities through cold calling, networking, and leveraging existing customer relationships.
  • Provide technical solutions with products that move, measure, and contain liquids.
  • Prepare and present presentations on products and services.
  • Report on daily activity in Salesforce.
  • Participate on behalf of the company in exhibitions, conferences, and lunch and learns.
  • Direct quoting responsibilities.
  • Collaborate with team members to achieve better results.
  • Provide customer follow-up in a timely and proper manner.

Requirements:
  • Proven experience as a Technical Salesperson currently in this territory.
  • Proficiency in English.
  • Excellent knowledge of MS Office, Prophet 21, and Salesforce.
  • Hands-on experience with CRM software.
  • In depth understanding of Excel.
  • Thorough understanding of sales and negotiating strategies.
  • Fast learner, with a passion for sales, and a desire to realize results.
  • Self-motivated with a results-driven approach.
  • Experience selling to Industrial and Municipal market channels.
  • Bachelor's degree, technical orientation preferred but not required

#maltzsales
#manycompaniesoneteam
#FCGcareers
#flowcontrolgroup
#FCG-H
Maltz Sales operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.