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Technical Operations Scientist Jobs in Wisconsin

WI · On-site

$177 - $217/hr

KBR's work is at the forefront of engineering, logistics, operations, science, program management ... into technical solutions. * Validate data quality, analytical methods, and outputs to ensure ...

Help troubleshoot technical and manufacturing challenges while supporting plant operations What you bring... * Bachelor's degree in Food Science, Bakery Science, Food Engineering, Nutrition ...

Food Scientist

Appleton, WI · On-site

$69K - $93K/yr

Food Scientist Position Type: Regular - Full-Time Grade: Grade 04 Requisition ID: 43973 In every ... Technical Services, Operations, Engineering, QA and other departments as assigned * Evaluate and ...

WI · On-site

$90 - $150/hr

Partner with clinical, operational, technical, and client stakeholders to gather requirements ... Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, Engineering, Health ...

Senior Data Scientist

Madison, WI · On-site

$120 - $170/hr

... operational datasets. * Establish robust, reproducible, and maintainable analytical pipelines ... Provide technical leadership through code review, methodological guidance, and best-practice ...

... operational datasets. * Establish robust, reproducible, and maintainable analytical pipelines ... Provide technical leadership through code review, methodological guidance, and best-practice ...

... operational datasets. * Establish robust, reproducible, and maintainable analytical pipelines ... Provide technical leadership through code review, methodological guidance, and best-practice ...

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Technical Operations Scientist information

What is a technical operations scientist?

Technical Operations Scientists are professionals who bridge the gap between scientific research and operational processes in industries such as pharmaceuticals, biotechnology, or manufacturing. They focus on ensuring that scientific procedures are efficiently translated into scalable production systems, maintaining product quality and compliance. Their responsibilities often include troubleshooting process issues, optimizing workflows, supporting technology transfer, and liaising between research, development, and production teams. This role is critical for maintaining seamless operations and supporting continuous improvement in technical environments.

What are some typical challenges technical operations scientists face when transitioning from research-focused roles?

Technical Operations Scientists often encounter challenges when shifting from research to operations, such as adapting to a faster-paced environment with strict timelines and regulatory requirements. Unlike pure research roles, this position emphasizes process optimization, troubleshooting, and cross-functional collaboration with manufacturing, quality assurance, and engineering teams. Success often depends on strong communication skills, attention to detail, and the ability to quickly resolve issues to maintain seamless production. Embracing these new responsibilities can offer valuable career growth and exposure to large-scale product development.

What are the key skills and qualifications needed to thrive as a technical operations scientist, and why are they important?

To thrive as a Technical Operations Scientist, you need a strong background in life sciences or engineering, analytical problem-solving abilities, and relevant industry experience, often supported by a bachelor’s or master’s degree. Familiarity with laboratory information management systems (LIMS), process validation, and quality control tools is typically required, along with knowledge of regulatory standards such as GMP. Strong communication, attention to detail, and teamwork skills help you collaborate effectively and troubleshoot complex operational issues. These competencies ensure processes run smoothly, products meet quality standards, and regulatory compliance is maintained in a high-stakes technical environment.

What is the difference between Technical Operations Scientist vs Laboratory Scientist?

AspectTechnical Operations ScientistLaboratory Scientist
CredentialsBachelor's or Master's in Life Sciences, Chemistry, or related fields; often requires technical certificationsBachelor's or Master's in Life Sciences, Chemistry, or related fields; certifications vary by specialization
Work EnvironmentManufacturing facilities, biotech companies, or research labs focusing on process optimization and technical supportResearch labs, clinical labs, or academic settings conducting experiments and analyses
Employer & Industry UsageBiotech, pharmaceutical, and manufacturing industries; involved in technical operations and process troubleshootingAcademic, clinical, or research institutions; focused on experimental work and data collection

The Technical Operations Scientist and Laboratory Scientist roles share educational backgrounds and work in scientific environments. However, the Technical Operations Scientist emphasizes process support, technical troubleshooting, and manufacturing operations, while the Laboratory Scientist focuses on experimental research and data analysis. Both roles are essential in biotech and pharma industries but serve different functions within the research and production pipeline.

What cities in Wisconsin are hiring for Technical Operations Scientist jobs?

Cities in Wisconsin with the most Technical Operations Scientist job openings:

Infographic showing various Technical Operations Scientist job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Operations Specialist - Technical

Milwaukee, WI • On-site

Full-time

Posted 9 days ago


Job description

Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

In the Technical Operations Specialist position, you'll serve as the technical bridge between Product Management, Engineering, Customer Success, and Operations to ensure successful implementation, adoption, and ongoing support of the TELS Platform. You'll lead the operational execution of technical initiatives that require deep product expertise, including customer implementations, integrations, advanced technical support, and process improvements. By partnering across teams, you'll improve operational efficiency, enhance the customer experience, and support scalable platform adoption.

Skills Needed:

  • Provides Customer Value - Delivers cutting-edge, tech-driven solutions paired with outrageous customer service with an eye to profitability. Seizes opportunities that reward both the customer and DS, fostering robust customer relationships.

  • Solves Problems - Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights.

  • Applies AI and Technology - Identifies opportunities to boost efficiency and add value using AI and tech. Embraces and applies digital innovations and tech solutions to build business. Eagerly learns and integrates new technologies where they matter most.

  • Effectively Collaborates - Forges strong partnerships and works productively with others to achieve common goals. Finds common ground to solve problems and seeks out diverse perspectives to inform decisions. Quickly earns trust, puts others at ease, and shows empathy.

  • Demonstrated ability to communicate complex technical concepts clearly to technical and non-technical audiences.

What You'll Do and Impact:

  • Provide Tier 3 technical support by investigating complex customer issues, validating product behavior, identifying configuration or operational solutions, and partnering with Engineering to resolve product defects and software issues.

  • Coordinate technical implementations and integration projects, including API onboarding, SFTP connections, Single Sign-On (SSO), platform configuration, project timelines, customer communications, and launch readiness.

  • Support product launches and customer implementations by validating processes, testing new functionality, maintaining technical documentation, and enabling Customer Success and Operations teams.

  • Improve operational efficiency by leveraging AI, standardizing support processes, and analyzing operational trends to recommend process improvements and product enhancements.

  • Serve as the primary technical resource for advanced platform configuration, reporting, integrations, authentication, permissions, and customer-specific technical inquiries.

  • Partner across Product Management, Engineering, Customer Success, Sourcing, Marketing, and external partners to coordinate integrations, maintain clear ownership and escalation paths, and support successful platform delivery.

Experience:

  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field.

  • 3+ years of experience supporting SaaS platforms, technical implementations, system integrations, or technical operations.

  • Experience supporting customer implementations, integrations, or software deployments.

  • Experience troubleshooting technical issues and communicating solutions to technical and non-technical audiences.

  • Experience collaborating with cross-functional teams, including Product Management, Engineering, Customer Success, and third-party vendors.

  • Working knowledge of SQL for troubleshooting, reporting, and data analysis.

  • Experience leveraging AI tools to improve operational efficiency and automate workflows preferred.

Job to be performed in the location listed. Generous benefit package available.

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