Job Summary The Senior Manager, Engineering Technical Operations is responsible for overseeing CN's rail grinding and Rail Flaw Detection (RFD) daily operations. Moreover, the role oversees welding ...
Job Summary The Senior Manager, Engineering Technical Operations is responsible for overseeing CN's rail grinding and Rail Flaw Detection (RFD) daily operations. Moreover, the role oversees welding ...
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Technical Operations Engineer information
See Illinois salary details
$34.9K - $43.6K
2% of jobs
$43.6K - $52.3K
3% of jobs
$52.3K - $61K
5% of jobs
$67.2K is the 25th percentile. Wages below this are outliers.
$61K - $69.8K
20% of jobs
The median wage is $78K / yr.
$69.8K - $78.5K
20% of jobs
$78.5K - $87.2K
20% of jobs
$89.6K is the 75th percentile. Wages above this are outliers.
$87.2K - $95.9K
14% of jobs
$95.9K - $104.7K
5% of jobs
$104.7K - $113.4K
4% of jobs
$113.4K - $122.1K
3% of jobs
$122.1K - $130.8K
2% of jobs
$34.9K
$82.4K
$130.8K
How much do technical operations engineer jobs pay per year?
What are some common challenges technical operations engineers face when supporting live production systems?
What are the key skills and qualifications needed to thrive as a technical operations engineer?
What is the difference between Technical Operations Engineer vs Network Operations Center (NOC) Technician?
| Aspect | Technical Operations Engineer | NOC Technician |
|---|---|---|
| Credentials | Typically requires a degree in IT, Computer Science, or related certifications like CompTIA Network+ or Cisco CCNA | Often requires similar certifications, such as CompTIA Network+ or Cisco CCNA, but may have less emphasis on formal degrees |
| Work Environment | Works in data centers, IT departments, or cloud environments, focusing on system stability and performance | Operates in 24/7 NOC centers monitoring network health and troubleshooting connectivity issues |
| Employer & Industry Usage | Used across tech companies, cloud providers, and enterprise IT teams | Common in telecommunications, internet service providers, and large enterprise networks |
While both roles involve maintaining IT infrastructure, Technical Operations Engineers focus on system and application performance, whereas NOC Technicians primarily monitor network health and respond to outages. The roles often overlap but differ in scope and environment.
What does a technical operations engineer do?
What are popular job titles related to Technical Operations Engineer jobs in Illinois?
For Technical Operations Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Technical Operations Engineer jobs in Illinois look for?
The top searched job categories for Technical Operations Engineer jobs in Illinois are:

Senior Manager, Engineer Technical Operations
Homewood, IL • On-site
Full-time
Posted 9 days ago
Canadian National Railway rating
7.5
Based on 49 frontline employees who took The Breakroom Quiz
136th of 364 rated logistics
Job description
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Senior Manager, Engineering Technical Operations is responsible for overseeing CN's rail grinding and Rail Flaw Detection (RFD) daily operations. Moreover, the role oversees welding standards, training, and audits, and employing the latest wheel and rail interface science and best practices to extend the life of our rail. The incumbent ensures that both CN and regulatory safety standards are achieved through proper planning and risk mitigation. The position oversees significant contractor assets and spend associated with said service delivery. Additional tasks include the development and review of safety plans, procedures, and processes for the department, including contractor oversight.
Main Responsibilities
Operations Management
Develop grinding and RFD test schedules utilizing a risk-based approach, with the latest technology and data
Handle daily RFD and rail grinding operations, ensuring safe and efficient execution by CN employees and vendors
Establish Key Performance Indicators (KPIs) and oversee processes to verify the quality of the work performed by CN's RFD, Grinding, and welding operations
Handle employee and vendor safety performance
Collaborate with Transportation and Engineering leadership to ensure equipment productivity, and maintain RFD inspection and grinding frequencies as per the plan
Benchmark industry best practices and identify opportunities for improvement
Educate self and team continuously on the latest trends and technologies to improve the effectiveness of our operations
Participate in industry track standard review committees
Safety Management
Ensure that all employees are properly trained and adhere to safety protocols and regulations for welding
Contribute to developing and implementing company policies and procedures related to safety and environmental compliance
Conduct safety audits and inspections to identify and address safety hazards and risks
Collaborate with the Safety team to develop and implement safety initiatives and programs
Lead a safety process to track action items as well as supervisor and employee compliance
Perform field audits to determine and monitor compliance with established safety and regulatory standards
Monitor and ensure compliance with the Fire Risk Assessment and Mitigation Plan
Maintain up to date with the Federal Railroad Administration (FRA) and Transport Canada (TC) safety standards
People Management
Coach, mentor, and guide team members to ensure they have the necessary tools and support to succeed
Carry out performance management including setting and monitoring KPIs
Participate in the selection and recruitment of new team members
Carry out disciplinary actions when necessary and be familiar with the applicable employee collective agreements
Communicate with union representatives, including handling issues related to grievances and investigations
Participate in succession planning and career development activities
Ensure team members receive appropriate training and are up to date on all training requirements
Lead and participate in regular staff meetings
Cost Management
Handle the operating and capital budgets for CN's RFD and Grinding operations
Monitor spending to maintain the planned budget
Adjust working asset usage as needed based on available funds and performance
Monitor invoices regularly and ensure their timely and accurate processing
Ensure compliance with vendor contracts and communicate with vendors regularly
Ensure compliance with relevant accounting practices (e.g., staff travel expenses)
Working Conditions
The role is performed in a combination of office (40%) and outdoor environment (60%) in various types of weather conditions with a regular workweek from Monday to Friday. The incumbent must be available to work evenings and weekends. The role requires being available
on-call 24/7 to carry out field visits and respond to critical incidents. The role requires regular travel (50%) within Canada and the United States (U.S.) to carry out field visits and stakeholder engagement. The incumbent must be able to walk long distances and sit for extended periods.
Requirements
Experience
Railroad Engineering
Minimum 7 years of previous railroad experience in Engineering
o Minimum 4 years of supervisory experience
o Minimum 2 years of experience directly responsible for engineering maintenance, construction, or production*
o Experience in safety compliance
o Previous RFD, welding, rail grinding and lubrication experience*
*Any experience for these above would be considered an asset
Education/Certification/Designation
High School Diploma or General Education Diploma (GED)
Bachelor's Degree in Engineering*
Professional Engineering (P.Eng) Designation*
Valid Driver's Licence
*Any designation for these above would be considered an asset
Competencies
Identifies potential safety and security risks
Considers ESG principles in all operations
Leads by example for the safety and security of all
Collaborates with others and shares information
Communicates with impact
Sets direction and inspires others
Delegates and empowers others to create accountability
Develops self and others
Applies critical thinking
Technical Skills/Knowledge
Proficient in Microsoft Office, Systems, Applications and Procedures (SAP), DataCity, Bentley, and Track Information System (TIS)
Ability to understand and create technical documents
Technical understanding of rail operations and ability to communicate with Senior Transportation Officers
Knowledge of Transportation and railroad safety regulatory requirements (Canada and the United States)
Fluently bilingual both written and verbal (English, French)*
*Any knowledge for any of the above would be considered as an asset
What Canadian National Railway employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Canadian National Railway
Sourced by ZipRecruiter
Industry
Rail transportation
Company size
10,000+ Employees
Headquarters location
West Montreal, QC, CA