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Technical Operations Assistant Jobs in Collierville, TN

Acro Service Corporation

Be Seen First

Operations Coordinator

Memphis, TN · On-site

$28/hr

Perform special projects and other duties as assigned. Assist with containment projects and ... The ability to read, interpret, comprehend and organize technical documentation (architectural ...

US Navy

Aviation Operations & Support

Moscow, TN

... assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on ... on technical skill, professional knowledge, and intellectual growth. Enlist as an Aviation ...

US Navy

Aviation Operations & Support

Memphis, TN

... assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on ... on technical skill, professional knowledge, and intellectual growth. Enlist as an Aviation ...

US Navy

Aviation Operations & Support

Piperton, TN

... assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on ... on technical skill, professional knowledge, and intellectual growth. Enlist as an Aviation ...

US Navy

Aviation Operations & Support

Lakeland, TN

... assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on ... on technical skill, professional knowledge, and intellectual growth. Enlist as an Aviation ...

TEKsystems

Operations Analyst

Memphis, TN

$26.56/hr

... technical skills to execute new account planning activities -Provide white-glove service to ... needed -Assist with cases and inquiries that are escalated in nature by following SOP to engage ...

TEKsystems

Operations Analyst

Memphis, TN

$26.44/hr

... technical skills to execute new account planning activities -Provide white-glove service to ... needed -Assist with cases and inquiries that are escalated in nature by following SOP to engage ...

TEKsystems

Operations Analyst

Memphis, TN

$26.56/hr

... technical skills to execute new account planning activities -Provide white-glove service to ... needed -Assist with cases and inquiries that are escalated in nature by following SOP to engage ...

TEKsystems

Operations Analyst

Memphis, TN

$26.44/hr

... technical skills to execute new account planning activities -Provide white-glove service to ... needed -Assist with cases and inquiries that are escalated in nature by following SOP to engage ...

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All JobsTechnical Operations JobsTechnical Operations Assistant JobsTechnical Operations Assistant Jobs in Collierville, TN

Technical Operations Assistant information

See Collierville, TN salary details

$16.8K

$39.1K

$67.7K

How much do technical operations assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical operations assistant in Collierville, TN is $39,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $38,900.00 per year, depending on experience, location, and employer.

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What job categories do people searching Technical Operations Assistant jobs in Collierville, TN look for? The top searched job categories for Technical Operations Assistant jobs in Collierville, TN are:
What cities near Collierville, TN are hiring for Technical Operations Assistant jobs? Cities near Collierville, TN with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you

Network Operations- Tier 2

CACI International, Inc.

Millington, TN • On-site

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Job Title: Network Operations- Tier 2
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
The Opportunity:
The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its many operating locations. Our focus is to assist the organization to technically transform it's current services by leading edge technology insertions. To accomplish this, we are charged with development of new designs, its implementation, and operation of the new and or enhanced services. Over the life of the contract, we will drive continual service improvement by tech modernization, for our (LANs), wide area networks (WAN), unified communication (UC), video telecommunication and streaming services.
Responsibilities:
As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other operational staff to address break/fix, configuration update, schedule add moves and changes, and technology upgrades and installs for Network routers and switches. As an experienced network team member, you'll be expected to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network.
More About the Role:
In this role the Network Administrator will be responsible for:
  • Conduct approved network changes to include but not limited to VLan, ACL and port assignment.
  • Perform IOS upgrades to routers and switches.
  • Perform routing and switching equipment technology upgrades to ensure continued operations of the enterprise.
  • Draft Standard Operating Procedures (SOP) for network operations.
  • Resolve systems failures and accessibility problems within the network to our services.
  • Support site survey and engineering designs data calls.
  • Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
  • Works independently with some supervision.
    • In remote locations must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations.
  • Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
  • Perform Network ticket resolution.
    • Support Network ticket closure across Network Operations staff to include:
    • Use administrative access to the network to provision new switches, routers, and Cryptographic devices.
    • Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
    • Routing Service Requests to the appropriate organization required for incident resolution.
    • Performs root cause analyses.
    • Completes problem resolutions associated with incident ticket(s)
  • Review and implementation of Security Technical Implementation Guides (STIGs).

Qualifications:
Required:
  • IAT II (Ex: Security+)
  • CCNA
  • Active TS/SCI with polygraph clearance OR TS/SCI clearance with the ability to obtain a polygraph prior to starting.
  • 10+ Years of relevant experience (Bachelor's Degree in applicable field may be substituted for 5 years of experience).
  • Familiarity with both Cisco and Juniper network devices
  • Strong working knowledge of the various routing protocols (BGP, OSPF, VRF, MPLS, 802.1x).
  • In-depth knowledge of KG-175 Series TACLANES configuration process, fault isolation, and firmware upgrade procedures.
  • Working knowledge of Cisco-ISE.

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$71,500 - $150,200
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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