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Technical Operations Assistant Jobs in Brooks, GA

Kiongroup

Technical Support Associate

Atlanta, GA · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical ... Support frontline teams by researching and documenting solutions for common issues. * Assist in ...

Kiongroup

Technical Support Associate

Atlanta, GA · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical ... Support frontline teams by researching and documenting solutions for common issues. * Assist in ...

TSMG

Robot Teleoperator (AI & Robotics)

Atlanta, GA · On-site

Experience in robotics, AV/ADAS, drones, automation, or technical operations * Experience working ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

CRH

Technical Resource Engineer

Atlanta, GA

Develop and deliver internal product and application training for sales, operations, and engineering teams * Support local technical resource engineers and assist in researching and identifying new ...

Warnerbros

Technical Director, CNN

Atlanta, GA · On-site

Serve as a technical lead and assist the technical crew during the show to ensure they are ... Operational knowledge of all control room positions * Familiar with all aspects of live television ...

Cushman & Wakefield

Senior Chief Engineer

Atlanta, GA · On-site

... and assist with inspections and surveys, including energy audits and analysis, HVAC, electrical and plumbing systems, environmental and ADA compliance Supervise and review technical operations ...

New

Cushman & Wakefield

Senior Chief Engineer

Atlanta, GA · On-site

... and assist with inspections and surveys, including energy audits and analysis, HVAC, electrical and plumbing systems, environmental and ADA compliance Supervise and review technical operations ...

New

Cushman & Wakefield

Senior Chief Engineer

Atlanta, GA · On-site

... and assist with inspections and surveys, including energy audits and analysis, HVAC, electrical and plumbing systems, environmental and ADA compliance Supervise and review technical operations ...

New

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

... operational routines. Compensation Competitive Salary Premium Medical, Dental, and Vision Coverage ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Warner Media, LLC.

Technical Director, CNN

Atlanta, GA · On-site

$90 - $120/hr

Serve as a technical lead and assist the technical crew during the show to ensure they are ... Operational knowledge of all control room positions * Familiar with all aspects of live television ...

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All JobsTechnical Operations JobsTechnical Operations Assistant JobsTechnical Operations Assistant Jobs in Brooks, GA

Technical Operations Assistant information

See Brooks, GA salary details

$17.7K

$41.2K

$71.2K

How much do technical operations assistant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical operations assistant in Brooks, GA is $41,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $40,900.00 per year, depending on experience, location, and employer.

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What cities near Brooks, GA are hiring for Technical Operations Assistant jobs? Cities near Brooks, GA with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you

Technical Support Associate

Kiongroup

Atlanta, GA • On-site

$65K - $80K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution. This role ensures accurate documentation, trend analysis, and process improvement to enhance customer experience and team efficiency.
Strategic impact: Uses knowledge-based discretion and influences others at a moderate level / performs a range of tactical, operational, and some strategic assignments related to jobdiscipline.
Knowhow: Requires working knowledge and experience in own job discipline and broadens capabilities.
Schedule: Working a 12 hour rotating 4 days on and 4 days off work week with a scheduled on-call rotation
Work:
Receives a moderate level of guidance and direction.
Continuously analyzes and optimizes the utilization of methods, tools or systems.
Problems faced are difficult but typically not complex.
Plans recurring processes and solves immediate issues or problems.
Accountability: Is accountable for the efficiency and effectiveness of a process.We offer:
What We Offer:

  • Career Development

  • Competitive Compensation and Benefits

  • Pay Transparency

  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $65,000 - $80,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

Technical Support Assistance

  • Support frontline teams by researching and documenting solutions for common issues.
  • Assist in troubleshooting basic technical problems under guidance from Professionals or Experts.
  • Ensure accurate and timely updates in ERP and ticketing systems (SAP, Oracle, Jira).


Documentation & Knowledge Management

  • Create and maintain knowledge base articles and troubleshooting guides.
  • Ensure all service activities are properly logged and documented for compliance.
  • Assist in developing training materials for new processes and tools.


Customer Support Coordination

  • Provide status updates to customers on non-critical issues when required.
  • Support communication between technical teams and customers for data-driven insights.
  • Help ensure customer satisfaction through accurate and timely information.


Continuous Improvement

  • Participate in process improvement initiatives using Lean or Six Sigma principles.
  • Suggest automation opportunities for reporting and ticket management.
  • Contribute to system reliability and performance improvement projects.


Qualifications:

  • Associate degree in Engineering, IT, or related field (Bachelor's preferred).
  • 1-3 years of experience in technical support or data analysis.
  • Strong proficiency in Excel and familiarity with BI tools (Power BI, Tableau).
  • Basic understanding of automated systems and ERP platforms.
  • Excellent analytical, organizational, and communication skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.

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