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Technical Operations Assistant Jobs in Bridgeview, IL

Roadrunner

Operations Support

Bolingbrook, IL · On-site

What you'll do 1. Support daily freight operations * Assist with driver check-in processes and ... Technical Skills * Working knowledge of Microsoft Office applications, including Outlook, Word, and ...

Roadrunner

Operations Support

Bolingbrook, IL · On-site

$20 - $22/hr

What you'll do 1. Support daily freight operations * Assist with driver check-in processes and ... Technical Skills * Working knowledge of Microsoft Office applications, including Outlook, Word, and ...

Road Runner

Operations Support

Bolingbrook, IL · On-site

What you'll do 1. Support daily freight operations * Assist with driver check-in processes and ... Technical Skills * Working knowledge of Microsoft Office applications, including Outlook, Word, and ...

Cna

Technical Learning Senior Consultant

Chicago, IL · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... A solid understanding of the insurance industry, its practices and operations; broad technical ...

F1 Arcade

Venue Technician - Chicago

Chicago, IL · On-site

$20 - $24/hr

... day technical operations of the venue. Reporting to the Technology Manager, your main ... Facilities Support * Assist with the daily upkeep of the venue, including lighting checks, touch-up ...

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All JobsTechnical Operations JobsTechnical Operations Assistant JobsTechnical Operations Assistant Jobs in Bridgeview, IL

Technical Operations Assistant information

See Bridgeview, IL salary details

$19.4K

$45.2K

$78.1K

How much do technical operations assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for technical operations assistant in Bridgeview, IL is $45,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $44,900.00 per year, depending on experience, location, and employer.

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What is a technical operations assistant's salary?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What cities near Bridgeview, IL are hiring for Technical Operations Assistant jobs?

Cities near Bridgeview, IL with the most Technical Operations Assistant job openings:

Technical Operations Assistant jobs near you

Operations Support

Roadrunner

Bolingbrook, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Roadrunner Freight rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Operations excellence depends on precision, speed, and proactive coordination. The Operations Support role exists to provide critical administrative and operational support that enables inbound and outbound freight to move efficiently, documentation to remain accurate, and drivers to stay on schedule.
This position serves as a central point of coordination between drivers, operations teams, customers, and internal stakeholders. By maintaining organized workflows, addressing operational exceptions, and ensuring timely communication, the
Operations Support team member helps minimize delays, improve service execution, and support overall terminal performance.
Success in this role means freight moves efficiently, operational teams have the information they need when they need it, customer commitments are met, and daily processes run smoothly with minimal disruption.What you'll do
1. Support daily freight operations
  • Assist with driver check-in processes and ensure manifests are distributed to dock personnel in a timely manner.
  • Help coordinate administrative activities that support efficient inbound (IB) and outbound (OB) freight processing.
  • Monitor workflow status and escalate issues that could impact service levels or delivery timelines.
  • Provide operational support that enables drivers to depart on schedule and maintain customer commitments.

2. Maintain documentation accuracy and compliance
  • Review Bills of Lading (BOLs), Delivery Receipts (DRs), manifests, and supporting documents for completeness and accuracy.
  • Scan, file, and manage operational records in accordance with company procedures.
  • Support document control processes that improve visibility, traceability, and operational accountability.
  • Ensure data entry and administrative records are maintained accurately and consistently.

3. Coordinate customer and delivery communications
  • Conduct evening pre-call activities for home delivery appointments and customer follow-up efforts.
  • Communicate professionally with customers regarding appointment scheduling and delivery-related coordination.
  • Serve as a reliable point of contact for operational and customer service inquiries.
  • Escalate issues appropriately to ensure timely resolution and a positive customer experience.

4. Resolve operational exceptions
  • Assist with Over, Short, and Damaged (OS&D) freight issues as they arise during unloading and delivery operations.
  • Coordinate communication with shippers and internal teams regarding freight discrepancies.
  • Document exceptions accurately and provide updates to daytime OS&D personnel when required.
  • Support problem resolution efforts that protect service quality and reduce operational disruption.

5. Deliver administrative and cross-functional support
  • Provide administrative assistance to operations leadership and site personnel as needed.
  • Maintain organized records, reports, and operational files to support business continuity.
  • Backfill office responsibilities during PTO and staffing coverage needs.
  • Prioritize multiple assignments while maintaining accuracy and responsiveness.
  • Support additional business initiatives and operational projects as assigned.

What you bring
Required Qualifications
  • High school diploma or equivalent required.
  • 1-3 years of administrative, logistics, transportation, operations support, customer service, or related experience.
  • Strong knowledge of business English, spelling, grammar, punctuation, and professional written communication.
  • Ability to read, interpret, and follow written and verbal instructions accurately.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to prioritize responsibilities and effectively manage multiple tasks simultaneously.
  • Proven ability to communicate effectively with internal teams, customers, vendors, and external partners.
  • Proficient typing skills, including the ability to type approximately 35-40 words per minute.
  • Basic mathematical skills including addition, subtraction, multiplication, division, fractions, and decimals.

Technical Skills
  • Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
  • Moderate proficiency in Microsoft Excel, including:
    • Pivot tables
    • Data filtering and sorting
    • Duplicate identification and cleanup
    • Working with large datasets
  • Experience with electronic document management, data entry systems, and routine database activities.
  • Ten-key data entry proficiency and office filing systems experience.

Preferred Qualifications
  • Experience supporting transportation, logistics, distribution, warehousing, or freight operations.
  • Familiarity with freight documentation, Bills of Lading, delivery records, and transportation workflows.
  • Experience handling customer communications in a fast-paced operational environment.
  • Exposure to terminal operations, dispatch, routing, or transportation support functions.

How you operate
  • You think proactively and work to prevent issues before they disrupt operations.
  • You stay organized and maintain accuracy even when priorities shift quickly.
  • You take ownership of outcomes and follow tasks through to completion.
  • You communicate clearly, professionally, and with a strong sense of urgency.
  • You balance speed and attention to detail without compromising quality.
  • You can manage multiple priorities while remaining focused and dependable.
  • You collaborate effectively across departments to keep operations moving.
  • You approach challenges with a solution-focused mindset.
  • You remain calm and professional in a fast-paced environment.
  • You understand that operational success is driven by consistency, accountability, and execution.

Compensation & Setup
  • Pay: $20.00 - $22.00 per hour
  • Location: Onsite, Chicago, IL
  • Benefits: Comprehensive benefits package, including; Medical, Dental, Vision, 401(k), Paid Time Off (PTO), Additional company-sponsored benefits where applicable

Physical Demands and Work Environment
The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Physical Demands
  • Sedentary physical activity performing non-strenuous daily activities of an administrative nature. While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, focus with close vision, and talk and hear others in conversations via the phone or in person.
  • The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch or crawl and lifts objects up to 10 lbs.

Work Environment
  • The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.
  • Work in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.

* The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.
* Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
* We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
#LI-OnsiteChicago, IL
About Roadrunner
Roadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo.
We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries.
We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it.
Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that "this is just how it works." We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap.
The foundation is already strong. Recognized as one of Built In Chicago's Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next.
If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk.

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