Technical Operations Assistant Jobs in Aberdeen, MD

Description

Nexus Family Healing is looking for a compassionate and tech-savvy Educational Technical Assistant to support teachers in a residential treatment center school environment. This role involves helping staff integrate technology into therapeutic and academic instruction, maintaining classroom devices, and ensuring smooth operation of digital learning tools. The ideal candidate will be patient, adaptable, and committed to supporting students with emotional and behavioral challenges. 

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. 

Schedule/Location/Pay:  

• Starting at $20.00 - $21.00
• Full Time - On-site opportunity
• Location: 1301 Woodbourne Ave, Baltimore, MD

Nexus' Comprehensive Benefits Include:  

• Eight Days of PTO in First Year of employment.
• Seven Paid Holidays
• Spring, Summer, Winter Breaks
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW - Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary: The Educational Technical Assistant (ETA) guides and supports the social and emotional learning, growth, and development of students. This position will provide educational and behavioral support to students and staff within assigned classes while fostering a positive learning environment. The ETA facilitates the delivery of educational content and differentiated instruction to individual students while under the direct instructional supervision of the teacher to whom they are assigned.

Primary responsibilities:

Facilitation of Differentiated Student Instruction

• Evaluates student individual educational plans (IEPs) and assessments; discerns student learning style and the accommodations or supplementary aids needed, to support student learning.  
• Develops a tailored and individualized learning environment which includes scaffolded content, tools, resources and processes, needed to support differentiated instruction. 
• Works in partnership with the head teacher, in identifying academic needs of individual students; participates in the development of student goals and outcomes and observes growth and progress.  
• Works directly with students one on one, by approaching and working through areas of challenge and opportunity; provides follow up instructional support under the direction of the teacher.  
• Selects and introduces the tools and resources to be used with each student for individualized learning; leverages one on one sessions, flash cards, manipulatives, educational software, small group instruction, visuals, color-coded examples, and other targeted educational interventions that support learning.  
• Collects and tracks pertinent student data and information, including attendance, progress and behavioral tracking; collaborates with Registrar ensuring student records are accurate and current. 
• Uses information from tracked student data to alert clinical and academic teams of concerns with a specific student and collaborates on developing targeted interventions to address student concerns. 
• Works with instructional staff before and after school to develop individualized student lesson plans while understanding, supporting and incorporating treatment plans, guidance plans IEPs and BIPS.  
• Assists in administering informal assessments of student academic skills including but not limited to Kolbe Math assessments, Read Naturally, I-Ready and classroom-based assessments.  

 Classroom Effectiveness

• Supports group and teacher led instruction by monitoring and observing individual student participation and student learning and behavior while engaging with students in classroom activities.  
• Delivers individual or small group instruction to students; supports students by answering questions, guiding activities and providing student supervision and oversight as needed by the teacher.   
• Supports classroom effectiveness by creating and organizing differentiated instructional classroom materials that meet the needs of the individual learner.  
• Emphasizes the importance of a healthy and positive learning environment by maintaining the cleanliness, appearance and integrity of an instructional environment, within the classroom.  
• Supports the identification of meaningful and relevant online and physical classroom resources.

Client Engagement Supervision & Support

• Guides a positive learning environment by monitoring student behavior and providing emotional and behavioral supports as necessary while referencing student Behavioral Intervention Plans (BIPs). 
• Fulfills a Positive Behavioral Intervention System by establishing, guiding and planning school-wide events including student outings, picnics, field trips talent shows and spirit week. This includes working with school administration to identify the specific budget for each event and trip and ensuring that all elements of the activities remain within the determined budget.   
• Collaboratively generates thoughtful ideas and activities that support the Social and Emotional Learning (SEL) of students while operating within Nexus School policies, regulations and budget.  
• Demonstrates acceptance and respectfulness toward diversity concerning commonalities and differences including gender, race, age, culture, ethnicity, religion, disability and gender identity.  
• Serves as a mentor and role model by demonstrating compassion and understanding for feelings, opinions and experiences of others; communicates and interacts in a manner that is honest, positive, respectful and professional.  
• Collaborates with the clinical and behavioral teams to support the development and implementation of, the school-wide social and emotional curriculum, resulting in attaining youth goals and outcomes.   
• In collaboration with the clinical and behavioral team, uses tracking tools such a student goal sheets, attendance, and class logs to identify the individual success of students in achieving their social emotional goals and to evaluate the overall effectiveness of school wide social emotional initiatives.   
• Compassionately and appropriately challenges students to continually develop academically, socially and emotionally within the school. 

 Staff Collaboration & Student Safety

• Complies with all safety policies and protocols involving living, classroom and school areas, building and campus grounds when assigned, or when attending off-campus activities.  
• Performs First Aid/CPR procedures and responds according to established protocols in the event of an emergency situation; remains calm and poised in the event of an emergency.  
• Immediately identifies and reports issues or threats that may risk or compromise the well-being of students; proactively seeks ways to mitigate risk with students and within the classroom.  
• Maintains professionalism and appropriate boundaries in all interactions and contact with students; complies with Nexus policies involving privacy, confidentiality and their families.  
• Participates in school staffing and meetings to target and support the needs of students.  

 Nexus Family Healing, Policy, Procedure & Training

• Attends staff meetings and training sessions as required by Nexus; understands and supports the Nexus philosophy and treatment modalities.  
• Upholds Nexus policy and procedures regarding student resident confidentiality. 

Requirements

 Required Education and Licensure:

• High School Diploma or GED 
• Minimum of 21 years of age.
• Valid driver's license required. Must meet state regulating agency and Home Office driving requirements 
• Must successfully pass a DHS background check
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Preferred Education and Experience:

• 1+ year experience supporting a teacher(s) in a classroom environment and supporting student learning, growth and development. 

Physical Demands:

• Must be able to assist staff in proper restraining of youths. 
• Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance. 
• Must be able to stand and walk for extended periods of time (2-4 hours). 
• Must be able to twist, bend and stretch in a manner conducive to the execution of daily activities within the residential program 

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches. 
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern. 
• Agility: Exhibiting flexibility and adapting quickly. 
• Responsiveness: Being quick, positive, and accurate. 
• Excellence: Demonstrating quality results that surpass ordinary standards. 

Commitment to Diversity, Equity, & Inclusion: At Nexus Family Healing, we not only support diversity - we celebrate it and rely on it for the betterment of our employees, our services, and our impact on the community. We strive to provide the best quality care for our youth and the best work environment for our employees through an inclusive team culture. Nexus Family Healing is proud to be an equal opportunity, affirmative action employer.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own!