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Technical Infrastructure Program Manager Jobs in Puerto Rico

Engage with technical and non-technical stakeholders to elicit requirements, manage expectations, and communicate progress. * Lead the design and evolution of a tailored program management framework ...

PR · On-site

Provide feedback to management to improve processes, tools, and standard operating procedures. * Be ... infrastructure, email applications/concepts/configuration/SPAM issues, TCP/IP, VPN and 3rd party ...

Provide feedback to management to improve processes, tools, and standard operating procedures. * Be ... infrastructure, email applications/concepts/configuration/SPAM issues, TCP/IP, VPN and 3rd party ...

PR · On-site

Through our Program Services Department, LEMOINE manages construction and infrastructure projects on behalf of public and private clients, delivering critical mission-driven work across the Gulf ...

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Technical Infrastructure Program Manager information

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What job categories do people searching Technical Infrastructure Program Manager jobs in Puerto Rico look for? The top searched job categories for Technical Infrastructure Program Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Technical Infrastructure Program Manager jobs? Cities in Puerto Rico with the most Technical Infrastructure Program Manager job openings:

Full-time

Posted 2 days ago


Job description

Talent Development Program PartnerThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Job Description

Job Family Definition:

Creates, delivers and manages a broad array of talent programs to attract, develop and retain the best leaders and engaged employees. Specific areas include diversity, talent management, performance management, career development, culture and engagement programs, succession planning, executive recruiting and slating, individual and organizational assessment, and executive coaching. Partners with HR and business leaders to align talent strategies to meet business, function and regional priorities. Designs and delivers global diversity initiatives. Develops competency models, and facilitates talent evaluations. Analyzes performance, assessment and talent data, facilitates talent planning/calibration sessions and addresses executive and employee talent gaps.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Responsibilities:

  • Applies deep subject matter expertise to planning, implementing, and monitoring global People Development programs that support business priorities.

  • Identifies program success criteria, designs program strategy, and establishes goals and metrics to measure performance.

  • Executes and contributes to development of change management strategy. Serves as a global resource to business leaders and the HR community to ensure the effective execution of implementation plans.

  • Communicates programs to senior leadership, organizes and participates in information summits, and manages content updates in relevant portals.

  • Assesses the ongoing effectiveness of a program including managing program costs and tracking key metrics.

  • Refines strategies and develops new solutions to improve cost efficiency and ensure the program is delivering results that are aligned with the success criteria.

  • Manages projects that promote the effectiveness of programs.

  • Evaluates relevant process improvement proposals from within the business and functions to determine enterprise-wide viability.

  • Supports the execution of Puerto Rico-based technical talent initiatives including earlycareer programming, midcareer certification efforts, repatriation activities, and rotational training logistics by coordinating operations, tracking participation, and ensuring smooth program delivery.

  • Builds and maintains partnerships with local universities, workforce organizations, and community groups in Puerto Rico to enhance visibility, strengthen the regional talent pipeline, and provide program data and insights to senior program leaders.

Education and Experience Required:

  • Bachelor's degree in Human, Industrial Psychology or related field; Master's degree preferred.

  • At least 6-10 years of experience in an HR function and/or a generalist role.

Knowledge and Skills:

  • Excellent communication skills in Spanish and English.

  • Excellent project management and process development skills.

  • Knowledge in project management tools.

  • Strong business acumen.

  • Strong budget management and accounting skills.

  • Capable of delivering a program to a large employee population.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Business Objectives, Business Strategies, Change Management Strategies, Coaching, Communication, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Growth Mindset, HR Programs, Human Resources (HR), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, People Management, People Strategies, Personal Initiative {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#puertorico#humanresources

Job:

Human Resources

Job Level:

Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendorswill never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.