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Technical Infrastructure Program Manager Jobs in Puerto Rico

JC Automation Corp

PR · On-site

$40 - $50/hr

This role demands direct ownership, technical direction, and field-level execution leadership ... Manage contractors and coordinate all on-site activities. Resolve field issues and execution ...

JSM & ASSOC LLC

PR · On-site

Review technical submittals, shop drawings, RFIs, and construction documentation * Coordinate ... programs (CIP) Skills and Competencies * Airport infrastructure and terminal systems project ...

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Technical Infrastructure Program Manager information

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
What job categories do people searching Technical Infrastructure Program Manager jobs in Puerto Rico look for? The top searched job categories for Technical Infrastructure Program Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Technical Infrastructure Program Manager jobs? Cities in Puerto Rico with the most Technical Infrastructure Program Manager job openings:
Technical Infrastructure Program Manager jobs near you
Deputy Project Manager

Deputy Project Manager

Innovative Emergency Management

Guaynabo, PR • On-site

$116K/yr

Full-time

Retirement, PTO

Posted 2 days ago

Job description

IEM is seeking a Full-Time Deputy Project Manager to support FEMA Public Assistance recovery programs across Puerto Rico. This role supports the Project Manager in overseeing program execution, team operations, and delivery of technical services, ensuring timelines, reporting, and performance goals are met. The Deputy Project Manager helps lead daily operations, manages team coordination, tracks project status, and maintains client reporting while anticipating needs and providing visibility to leadership. This position serves as a key liaison between the Project Manager, COR3, Subrecipients, FEMA stakeholders, and internal teams, requiring strong leadership, project management, and FEMA PA expertise in a fast-paced recovery environment.
Primary Location:
  • Live within a commutable distance to Guaynabo and San Juan, Puerto Rico.
  • Work in an Office Environment with a team.

Travel Requirements:
  • This position may require travel to complete work assignments or attend meetings.

Essential Functions:
  • Support the Project Manager in leading daily execution of FEMA Public Assistance operations, ensuring timely delivery, quality, and compliance.
  • Coordinate staff assignments, schedules, and deliverables while providing hands-on leadership, coaching, and performance oversight.
  • Track project status, risks, deadlines, and resource needs, proactively identifying issues and implementing corrective actions.
  • Prepare and deliver executive reports, dashboards, and client updates, maintaining clear and proactive communication.
  • Maintain project documentation, tracking systems, and quality controls to ensure compliance with FEMA, COR3, and audit requirements.
  • Provide technical guidance on FEMA PA eligibility, scoping, cost review, reimbursement, amendments, and closeout activities, translating policy into actionable direction.
  • Review documentation and support RFI's, time extensions, scope changes, and other grant management actions with strong defensibility.
  • Serve as a primary liaison with FEMA, COR3, Subrecipients, and internal teams, ensuring alignment and a strong client-service approach.
  • Support contract administration, invoicing, and staffing needs while identifying opportunities to enhance client support.
  • Operate effectively in a high-volume, fast-paced recovery environment with strong ownership, organization, and sound judgment.

Minimum Qualifications:
  • Experience: Five (5) years or more of experience in disaster recovery, grants management, project management, public administration, construction management, infrastructure recovery, or a related field.
  • Experience working with FEMA PA, municipalities, state agencies, private non-profits, and/or disaster recovery applicants/subrecipients.
  • Strong understanding of FEMA PA project lifecycle, including eligibility, scope development, cost documentation, RFIs, amendments, reimbursement, procurement, and closeout.
  • Experience managing staff, deadlines, client deliverables, and multiple concurrent assignments.
  • Degree: Bachelor's degree in Engineering, Architecture, Planning, Public Administration, Business Administration, Emergency Management, Construction Management, or a related discipline.
  • Bilingual: English and Spanish (oral and written).

Preferred Qualifications:
  • Demonstrated success supporting complex, multi-workstream programs with responsibility for scope, schedule, risk, staffing, deliverables, and stakeholder coordination.
  • Experience in project controls, including schedule development, milestone tracking, risk/issue management, dependencies, resource allocation, and performance reporting.
  • Ability to manage multiple priorities and deadlines in fast-paced, high-accountability environments.
  • Strong executive communication skills, delivering clear, decision-ready updates and recommendations to senior leadership.
  • Experience coordinating teams in matrixed environments, including assigning work, tracking progress, and escalating issues.
  • PMP, CDBG-DR, FEMA EMI, Six Sigma, emergency management, or grants management certifications preferred.
  • Experience with tools such as Grants Portal, PR DRS, Excel, SharePoint, Smartsheet, Power BI, Microsoft Planner, or similar platforms.
  • Valid driver's license required.

Additional Information:
  • Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.

Benefits and more:
  • 10 paid Holidays
  • Vacation Pay
  • Sick Pay
  • 401 (K) plan with matching
  • Company paid STD and LTD

Equal Employment Opportunity. All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual's race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.
Reasonable Accommodation. IEM is committed to providing reasonable workplace accommodations for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email IEMhumanresources@iem.com with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.

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