ZipRecruiter

Log In

1

Technical Implementation Manager Jobs in Ridgefield, NJ

Avante

Implementation Manager - NYC

New York, NY · On-site

Serve as the first line of technical triage for deployment channels and integrations, escalating ... in implementation, onboarding, or technical project management within a SaaS or technology ...

avante

Implementation Manager - NYC

Manhattan, NY · On-site

They are seeking an Implementation Manager to own the end-to-end activation of customers on their AI-powered SaaS platform, managing technical and operational details to ensure a seamless ...

Avante

Implementation Manager - NYC

New York, NY · On-site

Technical Enablement & Troubleshooting * Serve as the first line of technical triage for deployment ... in implementation, onboarding, or technical project management within a SaaS or technology ...

Uncountable

Partner Implementation Manager

New York, NY · On-site

$90K - $120K/yr

As a Partner Delivery Manager, you are the person who ensures that every implementation delivered ... Guide partners through challenging implementations in real time - answering technical and ...

Apella

EMR Data Integration Lead

Manhattan, NY · On-site +1

Apella is seeking a Technical Implementation Manager to lead customer implementations integrating EMR systems like Epic and Cerner. This hands-on role involves executing testing, monitoring data ...

next page

Showing results 1-20

People also search for

All JobsTechnical Implementation JobsTechnical Implementation Manager JobsTechnical Implementation Manager Jobs in Ridgefield, NJ

Technical Implementation Manager information

See Ridgefield, NJ salary details

$39.5K

$104.8K

$170.1K

How much do technical implementation manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for technical implementation manager in Ridgefield, NJ is $104,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $122,500.00 per year, depending on experience, location, and employer.

What is a Technical Implementation Manager job?

A Technical Implementation Manager oversees the deployment and integration of technology solutions for clients or internal teams. They collaborate with stakeholders to understand requirements, manage project timelines, and ensure successful implementation. This role involves coordinating technical teams, troubleshooting issues, and optimizing system performance. Strong communication, project management, and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive in the Technical Implementation Manager position, and why are they important?

To thrive as a Technical Implementation Manager, you need a strong background in project management, technical solution deployment, and systems integration, typically supported by a degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, various ERP systems, and certifications such as PMP or Agile Scrum are often required. Exceptional problem-solving skills, effective communication, and the ability to manage cross-functional teams set top performers apart. These competencies are crucial for ensuring successful technical implementations that meet client needs and organizational goals.

What are the main challenges Technical Implementation Managers usually face in their role?

Technical Implementation Managers often face challenges such as managing tight project timelines, coordinating between diverse technical and non-technical stakeholders, and handling unexpected technical issues during deployment. Navigating shifting client requirements and aligning them with existing system capabilities is common. Success in the role frequently depends on the ability to balance technical complexity with clear communication, all while ensuring projects are delivered on time and within scope. These challenges make the role dynamic and engaging, requiring adaptability and strong organizational skills.
More about Technical Implementation Manager jobs
What job categories do people searching Technical Implementation Manager jobs in Ridgefield, NJ look for? The top searched job categories for Technical Implementation Manager jobs in Ridgefield, NJ are:
What cities near Ridgefield, NJ are hiring for Technical Implementation Manager jobs? Cities near Ridgefield, NJ with the most Technical Implementation Manager job openings:
Technical Implementation Manager jobs near you
Implementation Manager - NYC

Implementation Manager - NYC

Avante

New York, NY • On-site

Full-time

Posted 22 days ago

Job description

About Avante
Avante is on a mission to transform how self-funded employers manage their benefits and HR operations. Our AI-powered SaaS platform helps employers shift from reactive firefighting to strategic planning, while providing employees with the guidance they need to truly understand and maximize their benefits.
Employee benefits represent the second-largest expense for most businesses, yet the landscape is fragmented, complex, and difficult to navigate. Avante unifies fragmented benefits data and provides AI-driven insights that help employers control costs while delivering an exceptional employee experience.
We are headquartered in Seattle and expanding our presence to New York City, with an in-office culture (4 days a week - Murray Hill area) to drive community, collaboration, and ideation.
The Role
We're looking for our first dedicated Implementation Manager in New York City to own the end-to-end activation of customers on the Avante platform. This is a foundational hire where you won't just run implementations, but you'll help shape what a world-class implementation experience looks like at Avante - and you'll be doing it from the ground floor of our East Coast expansion.
You'll work across both direct enterprise customers and partner-channel clients (brokers and their employer clients), managing the technical and operational details that get customers live and achieving value quickly. With a large and growing concentration of Avante customers on the East Coast, this role puts you at the center of where the business is heading.
If you thrive in environments where you're building the plane while flying it, and you believe the best customer experiences come from a combination of AI tool adoption, robust project management, technical fluency, and genuine care, then this role is for you.
What You'll Do:
Customer Activation & Implementation
  • Own the end-to-end implementation lifecycle for direct and partner customers, from kickoff through go-live.
    • >
  • Activate customers across their desired employee deployment channels including web apps, Microsoft Teams, Slack, Outlook, ServiceNow integrations, and more.
    • >
  • Project manage multiple concurrent implementations, keeping internal and external stakeholders aligned on timelines, milestones, and dependencies.
    • >
  • Lead customer-facing calls with executive presence, translating technical complexity into clear, confident communication for senior stakeholders.
    • >
  • Build strong working relationships with partner teams to ensure smooth coordination and a seamless experience for their clients.
    • >

Technical Enablement & Troubleshooting
  • Serve as the first line of technical triage for deployment channels and integrations, escalating and working with engineering to resolve blockers as needed.
    • >
  • Partner with engineering on SSO, API, and SFTP configurations (i.e., you don't need to code, but you need to speak the language fluently enough to collaborate effectively).
    • >
  • Support data schema review for claims and HRIS data, ensuring customer data is structured correctly for optimal platform performance.
    • >
  • Develop a working knowledge of common integration failure points to accelerate resolution and reduce engineering escalations over time.
    • >

Process Design & Scale
  • Design and document implementation playbooks, templates, and workflows to support building the foundation for a repeatable, scalable implementation function.
    • >
  • Help define the implementation-to-CSM handoff process, working closely with the existing CX team to create a model that sets customers up for long-term success.
    • >
  • Establish and track implementation KPIs: time-to-value, activation rates, customer satisfaction at go-live, and engineering escalation volume.
    • >
  • Leverage AI tools to drive efficiency across the implementation process, while ensuring a world-class experience.
    • >

What We're Looking For:
  • 3-7 years of experience in implementation, onboarding, or technical project management within a SaaS or technology environment.
    • >
  • Proven ability to manage multiple concurrent projects with competing priorities and tight timelines.
    • >
  • Executive presence where you're comfortable leading calls with C-suite stakeholders and translating technical details into business-relevant language.
    • >
  • Technical fluency: you understand APIs, SSO, SFTP, and data integrations well enough to collaborate with engineering and triage issues independently.
    • >
  • Data fluency: comfortable reviewing data schemas, understanding data mapping, and ensuring data quality for platform configuration.
    • >
  • Strong project management skills with experience using tools like Linear, Asana, Monday.com, or similar.
    • >
  • A self-starter mentality: you're energized by ambiguity and excited to build processes where none exist yet.
    • >
  • Empathy, calm under pressure, and a genuine commitment to delivering an exceptional customer experience.
    • >
  • Excitement about using AI to supercharge your own productivity and deliver better outcomes at scale.
    • >

Nice to Have:
  • Experience in HR tech, health tech, or benefits administration.
    • >
  • Familiarity with healthcare claims data, coding standards (ICD, CPT, HCPCS), or benefits data structures.
    • >
  • Working knowledge of SQL for data validation and troubleshooting.
    • >
  • Experience working with channel partners, brokers, or TPAs.
    • >

Role Progression:
First 30 Days: Complete onboarding alongside the CX team to build deep product knowledge. Shadow existing implementations to understand the current process, pain points, and customer journey. Begin identifying opportunities to improve and formalize the implementation workflow.
60-90 Days: Lead your first implementations end-to-end with CSM support. Start drafting the implementation playbook and propose the CSM handoff model. Build working relationships with engineering, product, and partner teams.
4+ Months: Own the full implementation pipeline independently. Have a documented, repeatable implementation process in place. Be a key voice in product feedback loops based on implementation patterns.
$108,000 - $132,000 a year
Interview Process:
We respect your time and aim to keep things efficient:
  • Introductory call with our Talent team (30 min)
    • >
  • Conversation with the SVP of Customer Experience (45 min)
    • >
  • Team interviews with CSMs and cross-functional partners (3 hours)
    • >

Avante is an Equal Opportunity Employer. We're building a diverse, inclusive team and welcome candidates of all backgrounds.

Apply