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Technical Documentation Assistant Jobs in Alabama

Viva Health

Claims Training Coordinator

Birmingham, AL · On-site

... * Assist with classroom and virtual training for new claims examiners and provide hands-on ... Strong communication and documentation skills; Clear technical writing skills with the ability to ...

MSCCN

Systems Engineer - Huntsville, AL

Huntsville, AL · On-site

$88K - $149K/yr

Documentation: Assist in the creation of technical documentation, system specifications, and reports to ensure program milestones are met. Process Improvement: Support the implementation of Agile ...

ECS

Technical Lead with Security Clearance

Montgomery, AL · On-site

$128K - $145K/yr

... Assist the technical director with scoping, identification of project deliverables, and creation of project-specific documentation such as functional specifications, technical specifications, etc.

Quanta Services

Process Engineer II

Birmingham, AL

... support * Assist in developing and maintaining: * Process design basis documents * Equipment lists * Line lists * Tie-in schedules * Prepare and review equipment datasheets and technical ...

BAE Systems

Eng Sr - Sys

Huntsville, AL · On-site

$88K - $149K/yr

Documentation: Assist in the creation of technical documentation, system specifications, and reports to ensure program milestones are met. * Process Improvement: Support the implementation of Agile ...

BAE Systems

Eng Sr - Sys

Huntsville, AL · On-site

$88K - $149K/yr

Documentation: Assist in the creation of technical documentation, system specifications, and reports to ensure program milestones are met. * Process Improvement: Support the implementation of Agile ...

ARES Corporation

Administrative Assistant

Huntsville, AL · On-site

$18 - $24.50/hr

Support technical editing and quality reviews of monthly reports, contract deliverables, presentations, and other customer-facing documentation. * Assist with formatting documents, graphics, charts ...

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Technical Documentation Assistant information

What is a technical documentation assistant?

Technical Documentation Assistants are professionals who support the creation, organization, and maintenance of technical documents such as manuals, user guides, and product specifications. They work closely with engineers, technical writers, and other experts to ensure that documentation is accurate, clear, and accessible to its intended audience. Their tasks often include proofreading, formatting, updating existing documents, and managing document control systems. This role is critical in industries where precise communication of technical information is necessary, such as IT, engineering, and manufacturing.

What are the key skills and qualifications needed to thrive as a technical documentation assistant?

To thrive as a Technical Documentation Assistant, you need strong written communication skills, attention to detail, and a background in technical writing or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, content management systems, and possibly knowledge of basic HTML or Markdown is typically required. Organizational skills, the ability to collaborate with subject matter experts, and adaptability are standout soft skills for this role. These skills are crucial to produce clear, accurate, and accessible documentation that supports users and internal teams effectively.

How does a technical documentation assistant typically collaborate with engineers and subject matter experts during the documentation process?

Technical Documentation Assistants work closely with engineers and subject matter experts (SMEs) to gather accurate and up-to-date information about products, systems, or processes. This often involves attending meetings, conducting interviews, and reviewing technical materials to ensure documentation is clear and comprehensive. Effective collaboration requires strong communication skills, attention to detail, and the ability to translate complex technical concepts into user-friendly language. Building good working relationships with SMEs is key to overcoming challenges such as tight deadlines or ambiguous requirements.

What is the difference between Technical Documentation Assistant vs Technical Writer?

AspectTechnical Documentation AssistantTechnical Writer
CredentialsTypically requires a diploma or associate degree in technical communication, engineering, or related fieldsOften holds a bachelor's degree in technical communication, journalism, or related disciplines
Work EnvironmentSupports documentation teams in offices, labs, or manufacturing settingsWorks independently or within teams to produce comprehensive technical documents
Industry UsageCommonly employed in manufacturing, engineering, and technical support sectorsWidely used across IT, engineering, manufacturing, and software industries
Primary FocusAssists in creating, editing, and maintaining technical documentsCreates detailed manuals, guides, and technical content from scratch

While both roles involve technical communication, the Technical Documentation Assistant primarily supports and maintains existing documents, whereas the Technical Writer is responsible for producing original technical content. The roles often overlap, but the Assistant typically requires less experience and focuses on supporting documentation processes.

Is technical documentation assistant still in demand?

Technical documentation assistants are in steady demand across industries that require clear, accurate technical writing, such as technology, manufacturing, and healthcare. The role often involves using tools like Adobe FrameMaker or MadCap Flare and may require familiarity with industry standards and certifications. As companies continue to prioritize well-documented products and processes, opportunities for this role are expected to remain stable.

What are the most commonly searched types of Technical Documentation jobs in Alabama?

The most popular types of Technical Documentation jobs in Alabama are:

What are popular job titles related to Technical Documentation Assistant jobs in Alabama?

For Technical Documentation Assistant jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Technical Documentation Assistant jobs in Alabama look for?

The top searched job categories for Technical Documentation Assistant jobs in Alabama are:

What cities in Alabama are hiring for Technical Documentation Assistant jobs?

Cities in Alabama with the most Technical Documentation Assistant job openings:

Technical Documentation Assistant jobs near you
Infographic showing various Technical Documentation Assistant job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Claims Training Coordinator

Viva Health

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Viva Health rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

155th of 309 rated insurance

Job description

Claims Training Coordinator
Location: Birmingham, AL
Job Description
The Claims Training Coordinator provides non-supervisory support to the claims trainer by assisting with the coordination, reinforcement, and documentation of training activities for claims examiners. This role functions as a subject matter resource and training support partner to help ensure sessions and follow-up activities are executed effectively.
This position will be responsible for creating, updating, and managing all training and operational documentation within the Claims Operations team. This role ensures that training materials, standard operating procedures (SOPs), and job aids are up-to-date, accurate, and aligned with current claims processing procedures and regulatory requirements. This position supports quality initiatives to ensure accurate and consistent claims adjudication.
Why VIVA HEALTH?
VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.
VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.
Benefits
  • Comprehensive Health, Vision, and Dental Coverage
  • 401(k) Savings Plan with company match and immediate vesting
  • Paid Time Off (PTO)
  • 9 Paid Holidays annually plus a Floating Holiday to use as you choose
  • Tuition Assistance
  • Flexible Spending Accounts
  • Healthcare Reimbursement Account
  • Paid Parental Leave
  • Community Service Time Off
  • Life Insurance and Disability Coverage
  • Employee Wellness Program
  • Training and Development Programs to develop new skills and reach career goals
  • Employee Assistance Program

See more about the benefits of working at Viva Health - https://www.vivahealth.com/careers/benefits
Key Responsibilities
  • Assist and support the claims trainer with on-boarding and ongoing training activities for claims examiners.
  • Coordinate training logistics, scheduling, and materials preparation including job aids, workflows, reference guides, attendance tracking, and follow-up documentation.
  • Assist with classroom and virtual training for new claims examiners and provide hands-on training in claims adjudication system.
  • Serve as a non-supervisory subject matter resource for claims adjudication. Assess trainee performance through quizzes, practice claims, and coaching. Reinforce training on professional and facility medical claims processing.
  • Work collaboratively with the claims trainer, claims leadership, quality, and operations teams.
  • Develop, maintain, and update claims-related documentation including policies, procedures, workflows, job aids, and reference guides. Track and manage version control, approvals, and publication of claims documentation. Ensure training materials are easy to navigate, up-to-date, and accessible for trainees.
  • Translate complex claims processes and regulations into clear, user-friendly written materials. Ensure documentation aligns with current regulatory requirements (CMS, HIPAA, state regulations) and payer-specific guidelines.
  • Collaborate with Claims trainers to create structured, clear training materials and resources for new and existing employees. Collaborate with claims operations, training, quality, and trainer(s) to validate accuracy and usability of documentation.
  • Assist with impact assessments and documentation updates related to system changes, policy updates, or regulatory changes. Respond to documentation inquiries and provide clarification to operational teams as needed. Identify documentation gaps or inconsistencies and recommend improvements to support claims accuracy and efficiency.

REQUIRED:
  • High School diploma or GED
  • At least 2-5 years in healthcare claims processing, claims operations, or related healthcare administrative role
  • Experience creating, maintaining, or updating policies, procedures, or technical documentation
  • Experience with medical, professional, and/or institutional claims (UB-04, CMS-1500, etc.)
  • Strong knowledge of medical claims adjudication processes, workflows, terminology, and benefit interpretation
  • Working knowledge of healthcare regulations and compliance requirements (CMS, HIPAA, state regulations)
  • Strong communication and documentation skills; Clear technical writing skills with the ability to translate complex processes into clear documentation
  • Ability to explain complex medical claims concepts clearly
  • High attention to detail and consistency; Strong organizational and version control skills
  • Ability to collaborate effectively with cross-functional teams like operations, training, quality, and compliance in a supportive manner
  • Time management and prioritization skills
  • Familiarity with CPT, HCPCS, ICD-10-CM, and medical reimbursement concepts
  • Familiarity with medical claims systems and training platforms
  • Proficient with standard business software including Microsoft Word, Excel, SharePoint, or comparable document management systems

PREFERRED:
  • Associate's degree
  • Experience assisting with coaching, mentoring, supporting training efforts, or knowledge sharing
  • Experience in a training support role, lead examiner, or SME role
  • Experience with regulatory audits, quality audits, or claims accuracy initiatives

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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