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Technical Customer Service Manager Jobs in Ohio (NOW HIRING)

Aston Carter

Customer Service Manager

Painesville, OH · On-site

$100K - $115K/yr

Customer Service Manager The Customer Service Manager leads daily sales operations, ensuring accurate order execution, proactive communication, and high levels of customer satisfaction. This role is ...

Crane Company

Customer Service Manager

Elyria, OH · On-site

The Manager of Customer Service Administration is a key leadership role serving as champion for our ... Our products are known for their technical strength, proven reliability and overall value. In our ...

New

Famous Supply

Customer Service Manager

Solon, OH · On-site

Famous Supply is looking for a Customer Service Manager at our Solon, OH location.This is a Monday-Friday position, 6:30am-3:00pm. The CSM is responsible for ensuring a great customer experience to ...

Wendy's

Customer Service Manager

Hamilton, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Wendy's

Customer Service Manager

Hamilton, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Wendy's

Customer Service Manager

Hamilton, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Wendy's

Customer Service Manager

Hamilton, OH · On-site

POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." • You will inspire the entire ...

Wendy's

Customer Service Manager

Middletown, OH · On-site

POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." • You will inspire the entire ...

Wendy's

Customer Service Manager

Fairfield, OH · On-site

POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." • You will inspire the entire ...

Wendy's

Customer Service Manager

Hamilton, OH · On-site

POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." • You will inspire the entire ...

Wendy's

Customer Service Manager

West Chester, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Wendy's

Customer Service Manager

West Chester, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Wendy's

Customer Service Manager

Middletown, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Wendy's

Customer Service Manager

Middletown, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

Famous Supply

Customer Service Manager

Solon, OH · On-site

Famous Supply is looking for a Customer Service Manager at our Solon, OH location. This is a Monday-Friday position, 6:30am-3:00pm. The CSM is responsible for ensuring a great customer experience to ...

Famous Supply

Customer Service Manager

Solon, OH · On-site

Famous Supply is looking for a Customer Service Manager at our Solon, OH location. This is a Monday-Friday position, 6:30am-3:00pm. The CSM is responsible for ensuring a great customer experience to ...

Wendy's

Customer Service Manager

Fairfield, OH · On-site

POSITION OVERVIEW As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant ...

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Showing results 21-40

All JobsTechnical Customer Service JobsTechnical Customer Service Manager JobsTechnical Customer Service Manager Jobs in Ohio

Technical Customer Service Manager information

What is the difference between Technical Customer Service Manager vs Customer Support Supervisor?

AspectTechnical Customer Service ManagerCustomer Support Supervisor
CredentialsRelevant technical certifications, customer service experienceCustomer service experience, leadership skills
Work EnvironmentTechnical support teams, cross-department collaborationCustomer service teams, call centers
Employer & IndustryTech companies, software firms, IT servicesRetail, telecom, service industries
Search & Comparison IntentUnderstanding technical support roles, career pathsSupervisory roles, team management in customer service

The Technical Customer Service Manager focuses on managing technical support teams, resolving complex issues, and ensuring technical solutions meet customer needs. In contrast, the Customer Support Supervisor oversees customer service teams, focusing on team performance and customer satisfaction. Both roles require strong communication skills, but the Technical Customer Service Manager emphasizes technical expertise, while the Supervisor emphasizes team leadership.

What does a technical customer service manager do?

A technical customer service manager oversees support teams that assist customers with technical issues related to products or services. They coordinate troubleshooting, ensure customer satisfaction, and often use tools like CRM software to track and resolve problems efficiently.

What are the most commonly searched types of Technical Customer Service jobs in Ohio?

The most popular types of Technical Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Technical Customer Service Manager jobs?

Cities in Ohio with the most Technical Customer Service Manager job openings:

Technical Customer Service Manager jobs near you
Infographic showing various Technical Customer Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Service Representative | Technical Support

North Canton, OH • On-site

Customer Operations
See more jobs at Customer Operationsexternal

$20 - $25.25/hr

Full-time

Re-posted 29 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Start Date: October 23rd, 2026

100% on-site 

Training Schedule: 10:00am-7:00pm Sunday-Thursday

Schedules After Training: All schedules 2nd shift working minimum one weekend day and start times ranging between 1:00pm and 3:00pm

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.


As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customers needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team
     

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, customer service
  • Abilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient

#LI-DO1
CRP114 2026-80665 CRP114 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, customer service
  • Abilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
Employment Type: Full Time

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