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Technical Customer Service Manager Jobs in Florida

At DASI, the role of the Customer Service Manager is the leader who oversees and improves the overall experience that customers have with our company's products and service. The Manager plays a key ...

Customer Service Manager

Miami, FL ยท On-site

$35K - $45K/yr

As a Customer Service Manager at Ireland Pay, you will play a pivotal role in ensuring our customers receive world-class service and support. Key Responsibilities: Customer Issue Resolution: Oversee ...

Customer Service Manager Job no: 945243 Work type: Permanent / Full time Location: Sydney - South As a Customer Service Manager at Myer Miranda you'll be the driving force behind our customer service ...

Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...

Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...

Customer Service Manager

Miami, FL ยท On-site

$35K - $45K/yr

As a Customer Service Manager at Ireland Pay, you will play a pivotal role in ensuring our customers receive world-class service and support. Key Responsibilities: Customer Issue Resolution: Oversee ...

Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...

Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

New

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

TECHNICAL SERVICE MANAGER

Naples, FL ยท On-site

$108K - $109K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Jacksonville, FL ยท On-site

$104K - $104K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Ocala, FL

$101K - $101K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Ocala, FL

$101K - $101K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Miami, FL

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

TECHNICAL SERVICE MANAGER

Jacksonville, FL

$104K - $104K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Showing results 21-40

Technical Customer Service Manager information

What is the difference between Technical Customer Service Manager vs Customer Support Supervisor?

AspectTechnical Customer Service ManagerCustomer Support Supervisor
CredentialsRelevant technical certifications, customer service experienceCustomer service experience, leadership skills
Work EnvironmentTechnical support teams, cross-department collaborationCustomer service teams, call centers
Employer & IndustryTech companies, software firms, IT servicesRetail, telecom, service industries
Search & Comparison IntentUnderstanding technical support roles, career pathsSupervisory roles, team management in customer service

The Technical Customer Service Manager focuses on managing technical support teams, resolving complex issues, and ensuring technical solutions meet customer needs. In contrast, the Customer Support Supervisor oversees customer service teams, focusing on team performance and customer satisfaction. Both roles require strong communication skills, but the Technical Customer Service Manager emphasizes technical expertise, while the Supervisor emphasizes team leadership.

What does a technical customer service manager do?

A technical customer service manager oversees support teams that assist customers with technical issues related to products or services. They coordinate troubleshooting, ensure customer satisfaction, and often use tools like CRM software to track and resolve problems efficiently.

What are the most commonly searched types of Technical Customer Service jobs in Florida?

The most popular types of Technical Customer Service jobs in Florida are:

What cities in Florida are hiring for Technical Customer Service Manager jobs?

Cities in Florida with the most Technical Customer Service Manager job openings:

Infographic showing various Technical Customer Service Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Technical Customer Support Specialist

Clearwater, FL โ€ข On-site

PostcardMania
Marketingย โ€ขย 201 - 500 employees

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Technical Customer Support Specialist


Location: Clearwater, FL — In Office
Job Type: Full-Time
Schedule: Monday–Friday, 9:00 AM–6:00 PM
Pay: $18/ Hour


About Our Company

Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!

About the Role

We are looking for a Technical Customer Support Specialist to join our team in Clearwater, FL. This is an in-office, customer-focused position for someone who enjoys solving problems, learning products, and helping customers get the most out of their experience.

As a Technical Customer Support Specialist, you will serve as a key point of contact for customers who need assistance with our products and services. You’ll troubleshoot questions and issues, explain solutions clearly, document customer interactions, and work with internal teams when additional support is needed.

The ideal candidate is tech-savvy, patient, detail-oriented, and an excellent communicator who can confidently work through problems while maintaining a positive customer experience.

Work Hours
  • Full-time, in-office
  • Monday – Friday, 9:00 AM – 6:00 PM (one-hour lunch)
Pay
$18/ hour
Duties
  • Provide timely, professional product support to customers by phone, email, live chat, or other support channels.
  • Understand customer questions, provide clear answers, troubleshoot basic issues, and route more advanced problems to the right team
  • Coordinate graphic designs from the designer to the creative director and then to the customer for approval
  • Help keep customer projects moving quickly and accurately
  • Support VIP accounts with urgency and attention to detail
  • Use multiple computer systems, internal software, LiveAgent ticketing, and communication tools
  • Document recurring customer issues and suggestions
  • Complete daily administrative and reporting duties
  • Other duties as assigned


Requirements
  • Strong computer skills and ability to learn new software quickly
  • Professional verbal and written communication skills
  • Ability to type at least 40 wpm accurately
  • Comfortable learning technical products and understanding customer issues
  • Able to explain technical or process-related information in a simple, helpful way
  • Detail-oriented, organized, and able to work quickly without losing accuracy
  • Basic knowledge of Microsoft programs such as Outlook and Excel
  • Positive, team-oriented attitude and willingness to help others
  • Comfortable managing multiple tasks in a fast-paced environment
  • Trustworthy and able to handle confidential information appropriately


Benefits
  • Medical, Dental, Vision & Life Insurance
  • 401(k), Short- and Long-Term Disability, Accident & Critical Illness coverage
  • Paid vacation time that increases with longevity
  • 6 paid holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas)
  • Free on-site yoga twice a week
  • Free monthly visits from a local chiropractor and much more!