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Technical Content Developer Jobs in Illinois (NOW HIRING)

Loomis

Onboarding Program Manager

Elmhurst, IL · On-site

$82K - $124K/yr

... engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but ... Identify and inventory all pockets of technical content across the organization. * Curate ...

Agama Solutions

Product Manager

Chicago, IL · On-site

Title: Associate Product Manager - Technical (Content Management) Local to Chicago, IL Only W2 ... Collaborate with design and engineering on roadmap priorities. * Communicate product status to ...

Fictiv

Design Solution Engineering

Schaumburg, IL

$64K - $90K/yr

The Solutions Engineer operates as an independent technical contributor, owning end-to-end solution ... Generate expert technical content for webinars, seminars, videos, websites, catalogs, and other ...

Daifuku

Technical Writer

Bolingbrook, IL

Communicate complex engineering concepts clearly and translate them into content appropriate for ... Bachelor's degree in Technical Communication, Mechanical Engineering, Industrial Technology, or ...

RWS Group

Technical Lead

Chicago, IL · On-site

Through our Generate, Transform and Protect segments, we deliver intelligent content, enterprise ... The ideal candidate will be an experienced engineering team lead with experience shipping complex ...

RWS Group

Technical Lead

Chicago, IL · On-site

Through our Generate, Transform and Protect segments, we deliver intelligent content, enterprise ... The ideal candidate will be an experienced engineering team lead with experience shipping complex ...

Meta

AI Content Strategy Lead

Chicago, IL

$182K/yr

... them to technical and cross-functional partners to inform AI product roadmaps * Strong ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...

Koch Industries

Industry Marketing Manager

Lisle, IL · On-site

$115K - $150K/yr

... content programs. * Deeply understand design engineers in the robotics, industrial, and energy industries and collaborate with internal SMEs to distill complex technical information to craft clear ...

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Technical Content Developer information

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$48

$79

How much do technical content developer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical content developer in Illinois is $48.42, according to ZipRecruiter salary data. Most workers in this role earn between $36.35 and $60.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical content developer?

To thrive as a Technical Content Developer, you need expertise in technical writing, subject matter comprehension, and often a degree in a technology-related field. Familiarity with tools such as Markdown, Adobe FrameMaker, content management systems (CMS), and sometimes certifications like Certified Technical Professional Communicator (CPTC) are highly advantageous. Strong communication, analytical thinking, and the ability to collaborate across technical and non-technical teams are crucial soft skills. These abilities ensure the accurate creation, organization, and dissemination of complex technical information for diverse audiences.

What are the typical challenges faced by technical content developers and how are they addressed?

Technical Content Developers often encounter challenges such as translating complex technical concepts into clear, user-friendly content and keeping up with rapidly evolving technologies. Collaboration with engineers, developers, and product managers is essential to ensure documentation is both accurate and relevant. Staying organized and proactively seeking feedback helps address inconsistencies and information gaps. Employers typically support developers through ongoing training, knowledge-sharing sessions, and access to technical subject matter experts, making it easier to create high-quality content.

What does a technical content developer do?

A technical content developer creates, writes, and maintains technical documentation, manuals, guides, and training materials to explain complex concepts clearly. They often work with subject matter experts, use tools like content management systems, and ensure accuracy and clarity for target audiences.

What is a technical content developer?

A Technical Content Developer creates, edits, and manages technical documentation, such as manuals, guides, tutorials, and online help systems. They translate complex technical concepts into clear, user-friendly content for diverse audiences, including developers, engineers, and end users. This role often requires expertise in technical writing, content strategy, and tools like Markdown, XML, or CMS platforms. Strong collaboration with product teams, developers, and designers is essential to ensure accurate and effective communication.

What are the most commonly searched types of Technical Content Developer jobs in Illinois?

The most popular types of Technical Content Developer jobs in Illinois are:

What are popular job titles related to Technical Content Developer jobs in Illinois?

For Technical Content Developer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Technical Content Developer jobs in Illinois look for?

The top searched job categories for Technical Content Developer jobs in Illinois are:

Technical Content Developer jobs near you
Infographic showing various Technical Content Developer job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $100,721 per year, or $48.4 per hour.

Onboarding Program Manager

Loomis

Elmhurst, IL • On-site

$82K - $124K/yr

Full-time

Re-posted 22 days ago

Job description

With over 140 years of innovation and service excellence, Burroughs keeps technology running for some of the largest financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day.
At Burroughs, we believe in growing our people as much as we grow our technology services. Many of our leaders began their careers in the field, and their success stories continue to inspire new generations of technicians, engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but for those with curiosity, integrity, and a drive to learn, Burroughs is a place to build a lasting and meaningful career.
Job Summary
The Onboarding Program Manager is responsible for designing, building, and continuously improving a cohesive, unified, and repeatable onboarding program for Burroughs' technical workforce. This role sits within the Training organization and plays a critical role in accelerating speed to competency and confidence for new hires supporting Burroughs-serviced and installed products. This individual will leverage AI-enabled learning technologies, content curation and data-lake strategies, augmented reality (AR), and mentorship-style shadowing models to modernize onboarding across field service, technical support, and product-centric roles. The role blends instructional design, knowledge architecture, and emerging technology to ensure onboarding is scalable, measurable, and tightly aligned to operational outcomes.
Essential Functions / Key Responsibilities
  • Design and own a standardized, role-based onboarding framework that can be consistently deployed across products, regions, and technical roles.
  • Build structured onboarding journeys that blend digital learning, instructor-led or virtual sessions, mentorship-style shadowing, and hands-on labs and simulations.
  • Ensure onboarding content progresses logically from foundational knowledge to job-ready execution.

Knowledge, Skills & Abilities
  • AI-Enabled Learning & Knowledge Architecture
  • Leverage AI technologies to surface relevant onboarding content contextually, reduce time spent searching for technical information, and improve learner confidence during early field assignments.
  • Partner with relevant teams to aggregate technical content into a centralized, searchable knowledge data lake.
  • Apply metadata, tagging, and taxonomy standards to ensure content is discoverable and continuously usable.

Content Curation & Knowledge Consolidation
  • Identify and inventory all pockets of technical content across the organization.
  • Curate, normalize, and structure content into a single source of truth for onboarding and early-tenure support.
  • Establish governance for content quality, ownership, and lifecycle management.

Augmented Reality & Experiential Learning
  • Incorporate augmented reality (AR) and immersive learning approaches to support equipment familiarity, installation workflows, and maintenance and troubleshooting procedures.
  • Collaborate with SMEs and vendors to align AR use cases to real-world field scenarios.

Mentor & Shadowing Program Enablement
  • Design scalable mentorship-style onboarding models that pair new hires with experienced technicians or specialists.
  • Create structured shadowing plans, observation checklists, and skill validation milestones.
  • Ensure consistency and quality across regions while allowing for local operational nuance.

Measurement, Optimization & Continuous Improvement
  • Define onboarding KPIs tied to operational outcomes such as time to first independent job, time to productivity, early-tenure error rates or callbacks, and new-hire confidence metrics.
  • Use data and feedback to continuously refine onboarding pathways and learning assets.

Education & Experience
Preferred Qualifications
  • 2-5 years experience supporting field service, ATM, POS, smart safe, robotics, or unattended technology environments.
  • Familiarity with AR/VR learning platforms.
  • Experience with AI-powered search or knowledge tools.
  • Background in instructional design models.
  • Experience aligning onboarding outcomes to service or customer performance metrics.

Core Competencies
  • Systems thinking and learning architecture design.
  • Strong collaboration across technical and operational teams.
  • Ability to translate complex technical information into structured learning pathways.
  • Change leadership and influence without authority.
  • Data-driven decision making and continuous improvement mindset.

Physical Requirements & Working Conditions
  • This is a largely sedentary role requiring use of typical office equipment such as a computer, laptop, and phone.
  • Office-based position.

Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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