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Technical Content Developer Jobs in Illinois (NOW HIRING)

Career Guidant

.Net Developer

Chicago, IL

$49.75 - $65.75/hr

... and Technical Content development as core competencies. Our experienced professionals bring a ... and other developers Excellent written communication skills Excellent attention to detail ...

Fictiv

Applied Content Engineer

Schaumburg, IL · On-site

$90K - $110K/yr

Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials

Fictiv

Applied Content Engineer

Schaumburg, IL · On-site

$90K - $110K/yr

Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials

Fictiv

Applied Content Engineer

Chicago, IL

$90K - $110K/yr

Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials

Fictiv

Applied Content Engineer

Schaumburg, IL

$90K - $110K/yr

Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials

Burroughs, Inc.

Onboarding Program Manager

Elmhurst, IL · On-site

$82K - $124K/yr

... engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but ... Identify and inventory all pockets of technical content across the organization. * Curate ...

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Technical Content Developer information

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How much do technical content developer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical content developer in Illinois is $48.42, according to ZipRecruiter salary data. Most workers in this role earn between $36.35 and $60.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical content developer?

To thrive as a Technical Content Developer, you need expertise in technical writing, subject matter comprehension, and often a degree in a technology-related field. Familiarity with tools such as Markdown, Adobe FrameMaker, content management systems (CMS), and sometimes certifications like Certified Technical Professional Communicator (CPTC) are highly advantageous. Strong communication, analytical thinking, and the ability to collaborate across technical and non-technical teams are crucial soft skills. These abilities ensure the accurate creation, organization, and dissemination of complex technical information for diverse audiences.

What are the typical challenges faced by technical content developers and how are they addressed?

Technical Content Developers often encounter challenges such as translating complex technical concepts into clear, user-friendly content and keeping up with rapidly evolving technologies. Collaboration with engineers, developers, and product managers is essential to ensure documentation is both accurate and relevant. Staying organized and proactively seeking feedback helps address inconsistencies and information gaps. Employers typically support developers through ongoing training, knowledge-sharing sessions, and access to technical subject matter experts, making it easier to create high-quality content.

What does a technical content developer do?

A technical content developer creates, writes, and maintains technical documentation, manuals, guides, and training materials to explain complex concepts clearly. They often work with subject matter experts, use tools like content management systems, and ensure accuracy and clarity for target audiences.

What is a technical content developer?

A Technical Content Developer creates, edits, and manages technical documentation, such as manuals, guides, tutorials, and online help systems. They translate complex technical concepts into clear, user-friendly content for diverse audiences, including developers, engineers, and end users. This role often requires expertise in technical writing, content strategy, and tools like Markdown, XML, or CMS platforms. Strong collaboration with product teams, developers, and designers is essential to ensure accurate and effective communication.

What are the most commonly searched types of Technical Content Developer jobs in Illinois?

The most popular types of Technical Content Developer jobs in Illinois are:

What are popular job titles related to Technical Content Developer jobs in Illinois?

For Technical Content Developer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Technical Content Developer jobs in Illinois look for?

The top searched job categories for Technical Content Developer jobs in Illinois are:

Technical Content Developer jobs near you
Infographic showing various Technical Content Developer job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $100,721 per year, or $48.4 per hour.

Sr Automotive Technical Services Specialist (57230)

PREMIUM GUARD INCORPORATED

Albion, IL • On-site

Full-time

Posted 24 days ago

Job description

Position Summary
The Senior Automotive Technical Services Specialist serves as the company's senior technical resource for advanced customer support and product troubleshooting. This role provides technical assistance to customers, distributors, retailers, installers, and internal teams while serving as the primary escalation point for complex technical issues. The Senior Specialist partners closely with Product Management, Catalog, Engineering, Quality, Claims, Sales, and Customer Service to resolve technical concerns, improve customer support resources, and ensure exceptional technical service.
Key Responsibilities
Advanced Technical Support
•    Respond to customer and internal technical inquiries regarding product installation, application, operation, and performance.
•    Troubleshoot complex technical issues and serve as the primary escalation point for concerns requiring advanced diagnostics.
•    Confirm product applications using approved catalog resources and assist with challenging product interchange requests.
•    Assist customers in selecting the appropriate replacement part when technical expertise is required.
•    Provide technical guidance regarding product selection, installation procedures, and product operation.
•    Support the Technical Services team during periods of high customer demand.
•    Determine appropriate resolution paths and coordinate with Product Management, Catalog, Engineering, Quality, Claims, and Customer Service when additional expertise is required.
•    Document technical findings, customer interactions, and recommended actions.
Technical Leadership
•    Mentor and provide technical guidance to Automotive Technical Services Associates and other internal team members.
•    Assist with onboarding and technical development of Technical Services personnel.
•    Promote consistent troubleshooting methodologies and customer support best practices.
•    Serve as the department's subject matter expert for advanced technical issues.
Knowledge & Technical Content
•    Lead the development and maintenance of technical knowledge base content.
•    Provide technical expertise for installation guides, FAQs, technical service bulletins, and training materials.
•    Identify recurring technical questions and recommend improvements to customer support documentation.
•    Support Product Management by providing technical expertise during new product launches and product changes.
Cross-Functional Support
•    Partner with Product Management, Catalog, Engineering, Quality, and Claims to resolve complex customer concerns.
•    Communicate recurring field observations and customer feedback to appropriate departments.
•    Identify opportunities to improve application data, technical documentation, and customer support resources.
•    Represent the company during customer visits, technical meetings, training events, and trade shows when technical expertise is required.
 

Required Qualifications
  • Associate degree or equivalent automotive technical education preferred.
  • 5+ years of progressive automotive aftermarket or automotive repair experience.
  • Experience as an automotive technician, master technician, shop foreman, manufacturer technical support representative, or senior aftermarket technical support professional.
  • Advanced diagnostic and troubleshooting skills.
  • Strong working knowledge of filtration, cooling, ignition, steering, wiper systems, and other common automotive aftermarket replacement parts.
  • Familiarity with automotive catalog systems, electronic parts lookup tools, and application data.
  • Excellent verbal and written communication skills.
  • Strong analytical, organizational, and problem-solving skills.
  • Proficiency with Microsoft Office and customer support software.
Preferred Qualifications
  • ASE Master Technician Certification or multiple ASE Certifications.
  • Experience mentoring or coaching technical personnel.
  • Experience supporting automotive aftermarket manufacturers, distributors, or retailers.
  • Experience developing technical documentation, technical service bulletins, or training materials.
  • Experience with Zendesk or similar customer support platforms.

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