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Technical Configuration Manager Jobs in Pennsylvania

CYNET SYSTEMS

Senior Technical Analyst

West Point, PA · On-site

$55 - $60/hr

Excellent written and verbal communication skills -- able to explain technical configuration ... Manage daily/weekly activities of the OL:CDS deployment resources. * Primary point of contact and ...

Saxon Global

EDI Technical Lead

Chesterbrook, PA · On-site

EDI Technical Lead Job Duration: 3 Month Contract to Hire Interview Method: Phone then In Person ... Configuration Manager. Strong Data Exchange/ EDI background desired, supporting Enterprise level ...

1872 Consulting

Citrix Engineer

Philadelphia, PA · On-site

... Configuration Manager (CM) environment, including primary and secondary site servers and clients ... technical support and troubleshooting expertise to all levels of staff. • Maintain up-to-date ...

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Technical Configuration Manager information

See Pennsylvania salary details

$51.1K

$152.7K

$194K

How much do technical configuration manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical configuration manager in Pennsylvania is $152,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,800.00 and $181,400.00 per year, depending on experience, location, and employer.

What does a technical configuration manager do?

A Technical Configuration Manager is responsible for overseeing and maintaining the configuration of complex technical systems and software environments. They ensure that all system components are correctly set up, documented, and updated as changes occur. This role often involves coordinating with development, operations, and support teams to manage configuration items, control changes, and minimize risks related to system modifications. Technical Configuration Managers play a key role in ensuring system stability, traceability, and compliance with organizational policies.

How does a technical configuration manager typically collaborate with cross-functional teams during a project rollout?

Technical Configuration Managers play a pivotal role in bridging the gap between technical teams, project managers, and business stakeholders during project rollouts. They coordinate with software developers, quality assurance, and IT operations to ensure that system configurations align with project requirements and compliance standards. Regular meetings, documentation, and status updates are essential for keeping all parties informed and addressing potential bottlenecks early. This collaboration helps ensure smooth deployments and minimizes miscommunications that could impact project timelines or system stability.

What are the key skills and qualifications needed to thrive as a technical configuration manager, and why are they important?

To thrive as a Technical Configuration Manager, you need expertise in configuration management principles, IT systems administration, and a background in computer science or related fields. Familiarity with configuration management tools (such as Ansible, Puppet, or Chef), ITIL certifications, and experience with version control systems like Git are often required. Strong organizational skills, attention to detail, and effective communication are critical soft skills for coordinating changes and collaborating across teams. These skills and qualifications are vital to ensure system integrity, minimize downtime, and maintain consistent and reliable IT environments.

What are popular job titles related to Technical Configuration Manager jobs in Pennsylvania?

For Technical Configuration Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Technical Configuration Manager jobs in Pennsylvania look for?

The top searched job categories for Technical Configuration Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Technical Configuration Manager jobs?

Cities in Pennsylvania with the most Technical Configuration Manager job openings:

Technical Configuration Manager jobs near you
Infographic showing various Technical Configuration Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $152,653 per year, or $73.4 per hour.

Managed Services Configuration Specialist

Socket.dev

King Of Prussia, PA • On-site

$55 - $75/hr

Other

Posted 2 days ago

New

Job description

Description

ROLE MISSION

Deliver customer ready technology by accurately configuring, staging, imaging, enrolling, testing, documenting, and troubleshooting smartphones, tablets, laptops, and related managed mobility equipment. This person combines hands on technical execution with Tier 1 and Tier 2 support skills to make sure devices leave ConnectUs ready to work on day one.

THE OPPORTUNITY

This is a hands on Managed Services role, not a traditional warehouse or pick, pack, and ship position. The Managed Services Configuration Specialist works directly with devices, software, MDM/UEM platforms, customer requirements, work instructions, and support tickets. The right person is equally comfortable following a detailed configuration build, troubleshooting why a device will not enroll or connect, documenting the resolution, and moving to the next customer program without sacrificing accuracy.

TOP 3 PRIORITIES

1. Configure, Stage, Image & Validate Devices

  • Configure and stage smartphones and tablets across iOS and Android environments.
  • Image, provision, and configure Windows laptops using customer approved build processes.
  • Enroll devices into MDM/UEM and endpoint management platforms and validate policies, applications, profiles, restrictions, certificates, and connectivity.
  • Perform SIM installation, activation validation, Wi Fi setup, application installation, OS updates, asset tagging, labeling, accessory pairing, kitting, and final quality checks as required by each customer SOW.
  • Configure and validate wireless routers and connectivity devices when required. Router experience is a plus, but not required.
  • Confirm every device matches the customer build specification before release to fulfillment.

2. Provide Tier 1 & Tier 2 Technical Support

  • Troubleshoot device setup, enrollment, activation, application, connectivity, hardware, software, account, and peripheral issues.
  • Resolve Tier 1 issues independently and perform Tier 2 diagnosis for more complex endpoint and mobility problems.
  • Use structured troubleshooting to isolate root cause rather than repeatedly resetting or replacing devices.
  • Document incidents, diagnostic steps, resolutions, and escalation details in the appropriate ticketing or workflow system.
  • Escalate issues to MDM/UEM engineers, carriers, OEMs, customer IT teams, or other specialists with complete diagnostic history.
  • Support customer launches, replacements, depot programs, returns, and ongoing lifecycle activity.

3. Execute Customer Requirements with Precision

  • Translate SOWs, build sheets, customer specifications, and work instructions into repeatable device configuration processes.
  • Follow detailed multi step procedures while recognizing missing, conflicting, or technically impractical requirements.
  • Maintain accurate records for serial numbers, IMEI, ICCID, asset tags, enrollment status, configuration status, test results, and exceptions.
  • Perform quality control before devices are released for shipment.
  • Identify recurring failures, rework, or manual steps and recommend improvements to SOPs and workflows.
  • Adapt quickly as customer requirements, device models, software versions, and priorities change.
Requirements KEY RESPONSIBILITIES
  • Hands on configuration and staging of smartphones, tablets, laptops, and related endpoint equipment.
  • Mobile device enrollment and provisioning through MDM/UEM platforms such as Microsoft Intune, Workspace ONE, SOTI, MaaS360, Ivanti, Scalefusion, Jamf, Samsung Knox, or comparable platforms.
  • Windows laptop imaging, provisioning, application installation, endpoint setup, and validation. Autopilot or comparable modern provisioning experience is valuable.
  • iOS and Android setup, enrollment, application deployment, restrictions, kiosk or dedicated device configuration, and troubleshooting.
  • SIM insertion and basic cellular activation and connectivity validation.
  • Basic Wi Fi, Bluetooth, TCP/IP, VPN, and cellular troubleshooting.
  • Router configuration and troubleshooting when applicable. Experience with Cradlepoint, Peplink, Teltonika, InHand, Sierra Wireless, or similar products is a plus.
  • Tier 1 and Tier 2 support for endpoint hardware, software, MDM, applications, connectivity, and deployment issues.
  • Ticket documentation, escalation, knowledge base updates, and adherence to service levels.
  • Device QA, burn in or functional testing where required, asset capture, labeling, kitting, and deployment readiness checks.
  • Collaboration with Managed Services, Operations, Warehouse, Account Management, Solutions, carriers, OEMs, and customer IT teams.
  • Support for returns, replacement devices, depot swap programs, reconfiguration, wipe and redeployment workflows.
REQUIRED EXPERIENCE
  • 2+ years of hands on experience in managed services, an MSP, enterprise mobility, endpoint deployment, desktop support, service desk, device lifecycle services, IT support, or a similar technical environment.
  • Direct experience configuring and staging smartphones and tablets in a business or enterprise environment.
  • Hands on laptop imaging, provisioning, setup, or endpoint deployment experience.
  • Tier 1 and Tier 2 technical support experience with the ability to troubleshoot beyond scripted steps.
  • Experience with at least one MDM/UEM or endpoint management platform strongly preferred.
  • Working knowledge of Windows, iOS, and Android operating systems.
  • Basic understanding of networking and connectivity including Wi Fi, TCP/IP, VPN, Bluetooth, and cellular concepts.
  • Experience using ITSM, help desk, ticketing, or work order systems.
  • Strong documentation skills and exceptional attention to detail.
  • Ability to follow complex customer specific processes while managing multiple priorities.
PREFERRED EXPERIENCE
  • Microsoft Intune and Windows Autopilot.
  • Apple Business Manager or Automated Device Enrollment.
  • Android Enterprise and Samsung Knox Mobile Enrollment.
  • Workspace ONE, SOTI, MaaS360, Ivanti, Scalefusion, Jamf, or comparable MDM/UEM platforms.
  • Router or wireless WAN configuration and troubleshooting.
  • Carrier activation, SIM, APN, and cellular troubleshooting exposure.
  • CompTIA A+, Network+, Microsoft, Apple, Android, or endpoint management certifications.
  • Experience in a high volume device deployment, depot, mobility lifecycle, or managed services operation.
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