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Technical Communicator Caterpillar Jobs (NOW HIRING)

Caterpillar

Senior Communications Specialist

Irving, TX · On-site

$112K - $169K/yr

When you join Caterpillar, you're joining a global team who cares not just about the work we do ... Serve as a connector between communications needs and technical capabilities, translating business ...

Caterpillar

Design Engineer

Mossville, IL · On-site

... technical excellence, effective communication, and the ability to manage multiple priorities. Experience with cooling systems, component design, Creo modeling, and Caterpillar NPI/APQP processes is ...

Caterpillar

NPI Product Service Engineer

Mossville, IL

$112K - $169K/yr

Effective Communications: Understanding of effective communication concepts, tools and techniques ... Experience with Caterpillar or other OEM Service Technology Solutions. * Strong technical expertise ...

Caterpillar

NPI Product Service Engineer

Mossville, IL · On-site

$112K - $169K/yr

Effective Communications: Understanding of effective communication concepts, tools and techniques ... Experience with Caterpillar or other OEM Service Technology Solutions. * Strong technical expertise ...

Caterpillar

Product Service Engineer

Tucson, AZ · On-site

$112K - $169K/yr

When you join Caterpillar, you're joining a global team who cares not just about the work we do ... Communicate with dealers regarding status, problem troubleshooting, etc. * Create and maintain a ...

Caterpillar

Senior Mechanic Tech II

Green Valley, AZ · On-site

$26 - $39/hr

When you join Caterpillar, you're joining a global team who cares not just about the work we do ... clearly communicate technical findings and recommendations. Continuous Improvement Mindset ...

Caterpillar

Product Service Engineer

Peoria, IL

$112K - $169K/yr

When you join Caterpillar, you're joining a global team who cares not just about the work we do ... Communicate with dealers regarding status, problem troubleshooting, etc. * Create and maintain a ...

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Technical Communicator Caterpillar information

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How much do technical communicator caterpillar jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for technical communicator caterpillar in the United States is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Communicator at Caterpillar, and why are they important?

To excel as a Technical Communicator at Caterpillar, you need strong technical writing abilities, a background in engineering or a related field, and familiarity with Caterpillar's products and industry standards. Proficiency with authoring tools like Adobe FrameMaker, content management systems, and possibly certifications such as Certified Professional Technical Communicator (CPTC) are often required. Exceptional attention to detail, collaboration, and the ability to convey complex technical information clearly are crucial soft skills. These competencies ensure accurate, user-friendly documentation that supports product usability, safety, and customer satisfaction.

Is it hard to get a job at Caterpillar?

Securing a position as a Technical Communicator at Caterpillar can be competitive, often requiring relevant technical writing skills, industry knowledge, and sometimes prior experience or certifications. The hiring process typically involves multiple interviews and assessments to evaluate technical proficiency and communication abilities.

What is the difference between Technical Communicator Caterpillar vs Technical Writer?

AspectTechnical Communicator CaterpillarTechnical Writer
CredentialsRelevant certifications in technical communication or industry-specific trainingOften holds degrees in technical communication, journalism, or related fields
Work EnvironmentTypically within manufacturing, engineering, or industrial settings like CaterpillarWorks across various industries including technology, manufacturing, and software
Employer & Industry UsagePrimarily employed by manufacturing companies like Caterpillar, focusing on technical documentation for machineryEmployed across diverse sectors, creating manuals, guides, and documentation for products and services

While both roles involve creating technical content, a Technical Communicator Caterpillar specializes in documentation within industrial and manufacturing environments, often focusing on machinery and equipment. A Technical Writer has a broader scope across industries, producing a wide range of technical materials. The key differences lie in industry focus and specific technical expertise.

What do technical communicators do?

Technical communicators create clear and concise documentation such as user manuals, guides, and technical reports to help users understand complex information. They often collaborate with engineers and subject matter experts, and use tools like Adobe FrameMaker or MadCap Flare to produce their materials. Their work ensures that technical information is accessible and accurate for the intended audience.

What does a technical communicator do at Caterpillar?

A technical communicator at Caterpillar creates and maintains technical documentation such as user manuals, service guides, and training materials for machinery and equipment. They work closely with engineers and technical teams to ensure clear, accurate information is accessible to users and service personnel, often using tools like Adobe FrameMaker or MadCap Flare. Strong writing skills, technical knowledge, and attention to detail are essential for this role.

What are some common challenges Technical Communicators at Caterpillar face when working with engineering teams?

Technical Communicators at Caterpillar often need to translate complex engineering concepts into clear, user-friendly documentation. A common challenge is bridging the gap between highly technical subject matter experts and end users who may not have technical backgrounds. This requires strong collaboration skills, attention to detail, and the ability to ask clarifying questions to ensure accuracy. Additionally, working within tight deadlines and managing multiple projects simultaneously can be demanding but provides valuable opportunities for professional growth.

What is the minimum salary in Caterpillar?

The minimum salary for a Technical Communicator at Caterpillar varies by location and experience but generally starts around $50,000 to $60,000 annually. Entry-level positions may have lower starting salaries, while experienced professionals can earn higher wages. Benefits and certifications can also influence compensation levels.

What is a Technical Communicator at Caterpillar?

A Technical Communicator at Caterpillar is responsible for creating, editing, and managing technical documentation and manuals for Caterpillar's machinery and equipment. They work closely with engineers, product developers, and service teams to ensure that complex technical information is clearly and accurately communicated to customers, dealers, and service technicians. Their work helps ensure that users can safely operate, maintain, and troubleshoot Caterpillar products. Attention to detail and strong communication skills are essential in this role.
Senior Communications Specialist

Senior Communications Specialist

Caterpillar

Irving, TX • On-site

$112K - $169K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Caterpillar Inc. rating

7.5

Company rating: 7.5 out of 10

Based on 459 frontline employees who took The Breakroom Quiz

219th of 418 rated machine equipment manufacturers

Job description

Career Area:
Communications
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
This is Caterpillar
Job Summary
Caterpillar has an exciting opportunity for a Senior Communications Specialist. As a Senior Communications Specialist, you will play a crucial role in driving the effectiveness, adoption and continuous improvement of Caterpillar's communications technology ecosystem, with a primary focus on Cat@work (Unily CMS). The position supports technology that allows communications professionals to independently and effectively deliver targeted, high-quality communications.
What You Will Do:
Cat@work Administration & Optimization
  • Serve as a core member of the Cat@work admin team, maintaining strong platform expertise and governance alignment
  • Provide day-to-day support, troubleshooting and coaching for CMS users
  • Lead ongoing optimization of Cat@work, including:
    • Site structure, content experience and usability improvements
    • Governance standards, permissions and best practices
  • Oversee creation and management of read access (RA), security, and targeting groups
  • Support platform enhancements and long-term roadmap execution in partnership with the Cat@work Product Owner
  • Manage Unily release planning, testing and implementation support
  • Lead Cat@work-level reporting and analytics (site performance, usage, adoption)
    • Provide recommendations based on analytics to improve intranet experience
    • Partner with the AI & Impact Lead role for deeper analytics and enterprise-wide reporting

Communications Technology Leadership
  • Lead and support additional key communications tools and platforms, including:
    • Broadcast Center (internal email platform) adoption and usage
    • Grammarly enterprise management
  • Serve as a connector between communications needs and technical capabilities, translating business requirements into scalable platform solutions
  • Partner with IT, Digital Workplace, and platform vendors to align configurations, integrations, and enhancements

Platform Enablement & Capability Building
  • In partnership with the Cat@work Product Owner and Integrated Communications team, drive adoption and effective use of communications tools through:
    • Training sessions, workshops and office hours
    • Playbooks, templates and governance resources
    • Ongoing coaching and user support
  • Lead CMS user upskilling and training aligned to Cat@work best practices
  • Partner with Integrated Communications and other teams to improve:
    • Planning discipline (shift from reactive to proactive)
    • Audience strategy and segmentation
    • Intentional channel usage

What You Have:
  • 3-5 years of progressive experience in communications, with demonstrated work in website management or communications strategy.
  • Familiarity with communications tools (content management systems, email platforms, analytics tools, writing tools)
  • Communicating for Impact
  • Planning and Organizing
  • Internal Communications Expertise
  • Effective Measurement
  • Relationship Management & Consulting
  • Ability to manage multiple priorities, timelines and stakeholders

Education: Bachelor's degree and/or equivalent experience
Additional Info:
  • The primary location for this position is Irving, TX or Peoria, IL
  • Sponsorship is not available
  • International and Domestic travel up to 5%

About Caterpillar
For more than a century, Caterpillar has helped build a better, more sustainable world. With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company's primary business segments: Power & Energy, Construction Industries and Resource Industries are solving customers' toughest challenges through commercial excellence and advanced technology, driven by a highly skilled, dedicated global team.
Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
#LI
Summary Pay Range:
$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

* These benefits also apply to part-time employees
Posting Dates:
June 5, 2026 - June 17, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.

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