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Technical Communicator Caterpillar Jobs (NOW HIRING)

Yancey Bros. Co.

Technical Communicator

Austell, GA

From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed ... As the Technical Communicator you will be responsible for providing technical support on ...

Quinn Company CAT

Technical Communicator

Bakersfield, CA · On-site

$78K - $97K/yr

Technical Communicator Quinn Company, your local Caterpillar dealer Bakersfield, California $78,198 - $97,193 Are you a highly skilled technician or technical support professional who excels at ...

Quinn Company

Technical Communicator

Bakersfield, CA · On-site

$70K - $80K/yr

Overview Technical Communicator Quinn Company, your local Caterpillar dealer Bakersfield, California $70k- $80k Are you a highly skilled technician or technical support professional who excels at ...

Yancey Bros Co

Technical Communicator

Austell, GA · On-site

From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed ... As the Technical Communicator you will be responsible for providing technical support on ...

Yancey Bros.co

Technical Communicator

Austell, GA · On-site

From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed ... As the Technical Communicator you will be responsible for providing technical support on ...

Quinn Company

Technical Communicator

Bakersfield, CA

$70K - $80K/yr

Technical Communicator Quinn Company, your local Caterpillar dealer Bakersfield, California $70k- $80k Are you a highly skilled technician or technical support professional who excels at diagnostics ...

Quinn Company

Technical Communicator

Bakersfield, CA · On-site

$78K - $97K/yr

Overview Technical Communicator Quinn Company, your local Caterpillar dealer Bakersfield, California $78,198 - $97,193 Are you a highly skilled technician or technical support professional who excels ...

Thompson Machinery

Technical Communicator

La Vergne, TN · On-site

TECHNICAL COMMUNICATOR JOB PROFILE The Technical Communicator (TC) supports service technicians ... ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west ...

mustang

Engine Technical Communicator

Mustang, TX

Work closely with Caterpillar to develop economical solutions to issues and product problems Technical Communicator Requirements: * College degree in Diesel Technology or Ag Mechanization or other ...

Warren CAT

EPG Technical Communicator

Odessa, TX

TEAM UP WITH US! The EPG Technical Communicator II is responsible for providing internal and ... Coordinate and work with Caterpillar engineers in resolving product issues. * Answer technical ...

Warren CAT

Machine Technical Communicator

Odessa, TX · On-site

The Technical Communicator II is responsible for providing internal and external customers with ... Coordinate and work with Caterpillar engineers in resolving product issues. * Answer technical ...

Warren CAT

Technical Communicator II

Ardmore, OK

The Technical Communicator II is responsible for providing internal and external customers with ... Coordinate and work with Caterpillar engineers in resolving product issues. * Answer technical ...

Warren CAT

EPG Technical Communicator

Odessa, TX · On-site

TEAM UP WITH US! The EPG Technical Communicator II is responsible for providing internal and ... Coordinate and work with Caterpillar engineers in resolving product issues. * Answer technical ...

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How much do technical communicator caterpillar jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for technical communicator caterpillar in the United States is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Communicator at Caterpillar, and why are they important?

To excel as a Technical Communicator at Caterpillar, you need strong technical writing abilities, a background in engineering or a related field, and familiarity with Caterpillar's products and industry standards. Proficiency with authoring tools like Adobe FrameMaker, content management systems, and possibly certifications such as Certified Professional Technical Communicator (CPTC) are often required. Exceptional attention to detail, collaboration, and the ability to convey complex technical information clearly are crucial soft skills. These competencies ensure accurate, user-friendly documentation that supports product usability, safety, and customer satisfaction.

Is it hard to get a job at Caterpillar?

Securing a position as a Technical Communicator at Caterpillar can be competitive, often requiring relevant technical writing skills, industry knowledge, and sometimes prior experience or certifications. The hiring process typically involves multiple interviews and assessments to evaluate technical proficiency and communication abilities.

What is the difference between Technical Communicator Caterpillar vs Technical Writer?

AspectTechnical Communicator CaterpillarTechnical Writer
CredentialsRelevant certifications in technical communication or industry-specific trainingOften holds degrees in technical communication, journalism, or related fields
Work EnvironmentTypically within manufacturing, engineering, or industrial settings like CaterpillarWorks across various industries including technology, manufacturing, and software
Employer & Industry UsagePrimarily employed by manufacturing companies like Caterpillar, focusing on technical documentation for machineryEmployed across diverse sectors, creating manuals, guides, and documentation for products and services

While both roles involve creating technical content, a Technical Communicator Caterpillar specializes in documentation within industrial and manufacturing environments, often focusing on machinery and equipment. A Technical Writer has a broader scope across industries, producing a wide range of technical materials. The key differences lie in industry focus and specific technical expertise.

What do technical communicators do?

Technical communicators create clear and concise documentation such as user manuals, guides, and technical reports to help users understand complex information. They often collaborate with engineers and subject matter experts, and use tools like Adobe FrameMaker or MadCap Flare to produce their materials. Their work ensures that technical information is accessible and accurate for the intended audience.

What does a technical communicator do at Caterpillar?

A technical communicator at Caterpillar creates and maintains technical documentation such as user manuals, service guides, and training materials for machinery and equipment. They work closely with engineers and technical teams to ensure clear, accurate information is accessible to users and service personnel, often using tools like Adobe FrameMaker or MadCap Flare. Strong writing skills, technical knowledge, and attention to detail are essential for this role.

What are some common challenges Technical Communicators at Caterpillar face when working with engineering teams?

Technical Communicators at Caterpillar often need to translate complex engineering concepts into clear, user-friendly documentation. A common challenge is bridging the gap between highly technical subject matter experts and end users who may not have technical backgrounds. This requires strong collaboration skills, attention to detail, and the ability to ask clarifying questions to ensure accuracy. Additionally, working within tight deadlines and managing multiple projects simultaneously can be demanding but provides valuable opportunities for professional growth.

What is the minimum salary in Caterpillar?

The minimum salary for a Technical Communicator at Caterpillar varies by location and experience but generally starts around $50,000 to $60,000 annually. Entry-level positions may have lower starting salaries, while experienced professionals can earn higher wages. Benefits and certifications can also influence compensation levels.

What is a Technical Communicator at Caterpillar?

A Technical Communicator at Caterpillar is responsible for creating, editing, and managing technical documentation and manuals for Caterpillar's machinery and equipment. They work closely with engineers, product developers, and service teams to ensure that complex technical information is clearly and accurately communicated to customers, dealers, and service technicians. Their work helps ensure that users can safely operate, maintain, and troubleshoot Caterpillar products. Attention to detail and strong communication skills are essential in this role.
Technical Communicator

Technical Communicator

Thompson Machinery - Caterpillar

La Vergne, TN

Full-time

Posted 28 days ago

Thompson Machinery rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

62nd of 142 rated vehicle equipment hire

Job description

TECHNICAL COMMUNICATOR
JOB PROFILE
The Technical Communicator (TC) supports service technicians through one-on-one, phone or written communication. Will research technical and service issues (bulletins, schematics, internet, etc.) and present efficient repair solutions, and create, locates, and maintains resources for technical support. This position may be based in either the LaVergne or Memphis, Tennessee locations, and will serve technicians and service personnel across the Thompson Machinery territory.
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
BASIC REQUIREMENTS
  • High School diploma or equivalent required, with 3 – 5 years prior relevant experience preferred.
  • Must be able to communicate effectively with customers, co-workers, vendors, or managers related to job functions.
  • Must develop functional ability in the use of proprietary (i.e., Caterpillar, etc.) software and/or technologies.
  • Demonstrate proficiency in Caterpillar machine repair and troubleshooting.
  • Demonstrate working knowledge of failure analysis methods and processes.
  • Demonstrate proficiency with instruction, mentorship, and coaching skills by training junior technicians and customers as needed.
  • Must be able to communicate via email effectively and efficiently (MS Outlook, Word, Excel, etc.)
  • Must be able to use available land and cell phone systems effectively.
  • Maintain valid driver’s license from the state of personal residency and comply with company driving policy.
  • Understand and remember all written and verbal instructions. Carry out instructions accurately.
RESPONSIBILITIES
  • Functions as a service specialist with all Caterpillar brand equipment offered by the company and the service specifications, repair techniques and technical guidance required to effectively service this equipment.
  • Will work closely with the Technical Training department on equipment related technologies and equipment updates as models evolve.
  • Evaluate and communicate findings on failed components using applied failure analysis.
  • Evaluate and troubleshoot customer and company equipment for repairs.
  • Interpret test results from service technicians, lab reports or other analytical tools.
  • Research and interpret components, diagrams, and systems for equipment repairs.
  • Review and maintain familiarity with service letters, technical bulletins and any other publications or information sources from Caterpillar and other vendors.
  • Uses personal and company tools and resources effectively. Demonstrates analysis and troubleshooting aptitude by use of thoughtful and intelligent problem-solving processes.
  • Work independent of supervision on assigned tasks. Move between projects as scheduling requires.
  • Maintain a constant awareness of hazards inherent to work within this industry.
PHYSICAL REQUIREMENTS
  • Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
  • Able to lift up to 20-50 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate’s experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

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