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Technical Associate Jobs in Lancaster, TX (NOW HIRING)

OTC Industrial

Technical Sales Representative

Dallas, TX · On-site

$60K - $80K/wk

Maintain excellent communications with all fellow associates and customers. * Recognize potential ... Strong technical and mechanical aptitude. * Proficient and disciplined in productive time ...

GM Financial

Technical Principal

Arlington, TX · Hybrid

Associate Degree or High School Equivalent plus 2 additional years of related experience required ... In this role, you will provide technical expertise and thought leadership to influence projects ...

Printpack

Technical Support Analyst

Grand Prairie, TX · On-site

The group delivers frontline IT technical support to onsite and remote associates, contractors, customers, vendors, and visitors and executes the IT strategy for many business-wide initiatives. The ...

United Airlines

Blue Yonder Technical Analyst

Dallas, TX · On-site

$67K - $127K/yr

Experience with other WM tools in a technical capacity such as Manhattan Associates, Korber, Oracle, SAP, Infor * Hands-on work with AI platforms and tools such as Claude, Open AI Codex, Palantir ...

Airgas

Compressor Technical Specialist

Dallas, TX · On-site

R10095145 Compressor Technical Specialist (Open) Location: Dallas, TX - Joe Field Rd - Retail shop ... Associates who are members of collective bargaining units should review their bargaining agreement ...

Fanniemae

Technical Project Manager

Plano, TX · On-site

THE IMPACT YOU WILL MAKE The SF Risk - Technical Project Management - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that ...

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Technical Associate information

See Lancaster, TX salary details

$10

$23

$54

How much do technical associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical associate in Lancaster, TX is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.05 per hour, depending on experience, location, and employer.

What are some common challenges technical associates face when transitioning into more complex project work?

Technical Associates often encounter challenges such as adapting to rapidly changing technologies, managing multiple tasks with tight deadlines, and collaborating with cross-functional teams on intricate projects. As the scope of work expands, they may need to quickly learn new tools or methodologies and ensure clear communication between technical and non-technical stakeholders. Successfully overcoming these challenges helps Technical Associates build valuable problem-solving skills and prepares them for advanced roles within the organization.

What is the difference between Technical Associate vs Technical Specialist?

AspectTechnical AssociateTechnical Specialist
Required CredentialsAssociate's degree or equivalent, relevant certificationsSimilar credentials, often with additional certifications or experience
Work EnvironmentEntry-level, team-based, support roles in technical settingsMore focused, specialized roles often involving troubleshooting and analysis
Employer & Industry UsageCommon in IT, engineering, and technical support sectorsUsed in similar industries, emphasizing expertise in specific technical areas
Search & Comparison IntentPeople looking for entry-level technical roles or support positionsIndividuals seeking specialized technical roles with more responsibility

The main difference between a Technical Associate and a Technical Specialist lies in their level of expertise and responsibilities. Technical Associates typically perform support and entry-level tasks, while Technical Specialists focus on specialized technical functions requiring more experience. Both roles are common in technical industries and often require similar educational backgrounds, but the Specialist role involves a higher level of expertise and problem-solving.

What is a technical associate?

A Technical Associate is a professional who supports technical operations within an organization, often working in fields such as IT, engineering, or research. Their responsibilities typically include assisting with troubleshooting, maintaining equipment or systems, and providing technical support to teams or clients. They may also help in implementing new technologies and ensuring smooth day-to-day technical functions. Technical Associates usually work under the guidance of senior technical staff and may have opportunities to advance as they gain experience.

What are the key skills and qualifications needed to thrive as a technical associate?

To thrive as a Technical Associate, you need a strong background in information technology or engineering, analytical problem-solving abilities, and a relevant bachelor's degree. Familiarity with systems such as Windows/Linux, basic programming languages, and enterprise software tools like SQL or ticketing systems is often required. Excellent communication, teamwork, and time management skills distinguish top performers in this role. These capabilities ensure efficient technical support, smooth project execution, and effective collaboration within technical teams.
What are the most commonly searched types of Technical jobs in Lancaster, TX? The most popular types of Technical jobs in Lancaster, TX are:
What cities near Lancaster, TX are hiring for Technical Associate jobs? Cities near Lancaster, TX with the most Technical Associate job openings:
Technical Associate jobs near you
Infographic showing various Technical Associate job openings in Lancaster, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $48,693 per year, or $23.4 per hour.

Technical Support II

INDUSTRIAL NETWORKING SOLUTIONS

Richardson, TX

Full-time

Re-posted 13 days ago

Job description

Technical Support II 

Job Description 

Level 2 Technical Support provides intermediate to advanced troubleshooting and technical resolution for router and networking applications. This role requires a strong grasp of networking principles and hands-on experience with VPNs, routing, and wireless technologies. Level 2 support also collaborates closely with internal engineering and sales teams to deliver solutions that meet customer requirements and contribute to advancing Managed Services programs. 

Duties & Responsibilities:  

  • Investigate support cases within SLA and resolve more complex hardware and software issues related to routers and networking. 

  • Analyze logs, system behavior, and error reports to isolate root causes and recommend solutions. 

  • Participate in design discussions to tailor router configurations to meet unique customer requirements. 

  • Assist in writing and reviewing technical scopes of work (SOW), proposals, and technical documentation. 

  • Configure advanced router features such as VPNs, port forwarding, static routes, and security policies. 

  • Author and maintain company knowledge sharing posts, configuration documentation, including standard operating procedures, troubleshooting guides, and FAQs. 

  • Deliver technical training sessions and knowledge transfers to internal staff and customers. 

  • Assist with device provisioning, firmware upgrades, and integration with third-party systems or customer infrastructure. 

  • Participate in product testing and review. 

  • Provide hands-on remote support using remote access tools to guide customers through troubleshooting and configuration tasks. 

  • Collaborate with Level 1 support and act as a mentor/resource to internal teams. 

  • Work directly with product vendors as needed to escalate product-specific issues or receive advanced support. 

  • Stay current with technological advancements, product features, and industry trends. 

Required Qualifications: 

Education:  

  • Bachelor’s degree in information technology, computer science, or relevant field or may substitute education for relevant work experience 

Experience:  

  • 2–4 years of experience in a technical support or networking role with increasing responsibility. 

  • Strong understanding of wireless technologies (4G LTE, 5G, Wi-Fi), including cellular signal metrics and antenna placement. 

  • Hands-on experience with router configuration via GUI and CLI, including VPN (IPSec, OpenVPN), VLAN, firewall rules, NAT, port forwarding, and routing protocols. 

  • Experience in supporting Private Cellular Network (PCN). 

  • Familiarity with troubleshooting tools such as ping, traceroute, packet capture, and log analysis. 

  • Proficient in documenting technical processes and communicating solutions to both technical and non-technical audiences. 

  • Able to manage multiple support cases concurrently while maintaining high customer satisfaction. 

  • AI or automation experience in accelerating incident resolution or support operations is a plus. 

Technical Certifications: 

  • Ericsson Mountaineer Program – Level 2 (Support) 

  • Peplink Certified Associate (PCA) 

  • Certifications in Private Cellular Network (PCN) 

  • Certification in relevant technologies (e.g. CompTIA Network+ or CCNA) is desired 

Physical & Environmental Requirements: 

  • Position is primarily performed in a professional office environment  

  • Must be able to sit or stand for extended periods and use standard office equipment 

 
Additional Requirements:  

  • Occasional after-hours and weekend support may be required. 

  • Must be legally authorized to work in the United States 

  • Must be able to pass a criminal background check and drug screening 

Location:  

  • INS HQ – Richardson, TX (Dallas-Fort Worth Metro Area) 

 
 

EEO Statement:  

  • Industrial Networking Solutions (INS) is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. We maintain a drug-free workplace and conduct pre-employment substance abuse testing and criminal background checks. 

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