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Technical Associate Jobs in Sunnyvale, TX (NOW HIRING)

Kiongroup

Technical Support Associate

Plano, TX · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

Kiongroup

Technical Support Associate

Plano, TX · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

HDR

Associate Technical Design Principal

Dallas, TX · On-site

In the role of Associate Technical Design Principal, we'll count on you to: * Take responsibility for creative concepts/solutions for complex architectural projects * Meet directly with the owner ...

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Yardi

Associate Technical Account Manager

Irving, TX · On-site

$31.25 - $32.81/hr

Are you passionate about learning new technology and building strong client relationships? We're looking for an Associate Technical Account Manager (ATAM) to help our multifamily residential clients ...

Yardi

Associate Technical Account Manager

Irving, TX · On-site

$31.25 - $32.81/hr

Are you passionate about learning new technology and building strong client relationships? We're looking for an Associate Technical Account Manager (ATAM) to help our clients get the most value from ...

HDR

Associate Technical Design Principal

Dallas, TX · On-site

In the role of Associate Technical Design Principal, we'll count on you to: * Take responsibility for creative concepts/solutions for complex architectural projects * Meet directly with the owner ...

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All JobsTechnical Associate JobsTechnical Associate Jobs in Sunnyvale, TX

Technical Associate information

See Sunnyvale, TX salary details

$10

$22

$52

How much do technical associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical associate in Sunnyvale, TX is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.18 per hour, depending on experience, location, and employer.

What are some common challenges technical associates face when transitioning into more complex project work?

Technical Associates often encounter challenges such as adapting to rapidly changing technologies, managing multiple tasks with tight deadlines, and collaborating with cross-functional teams on intricate projects. As the scope of work expands, they may need to quickly learn new tools or methodologies and ensure clear communication between technical and non-technical stakeholders. Successfully overcoming these challenges helps Technical Associates build valuable problem-solving skills and prepares them for advanced roles within the organization.

What is the difference between Technical Associate vs Technical Specialist?

AspectTechnical AssociateTechnical Specialist
Required CredentialsAssociate's degree or equivalent, relevant certificationsSimilar credentials, often with additional certifications or experience
Work EnvironmentEntry-level, team-based, support roles in technical settingsMore focused, specialized roles often involving troubleshooting and analysis
Employer & Industry UsageCommon in IT, engineering, and technical support sectorsUsed in similar industries, emphasizing expertise in specific technical areas
Search & Comparison IntentPeople looking for entry-level technical roles or support positionsIndividuals seeking specialized technical roles with more responsibility

The main difference between a Technical Associate and a Technical Specialist lies in their level of expertise and responsibilities. Technical Associates typically perform support and entry-level tasks, while Technical Specialists focus on specialized technical functions requiring more experience. Both roles are common in technical industries and often require similar educational backgrounds, but the Specialist role involves a higher level of expertise and problem-solving.

What is a technical associate?

A Technical Associate is a professional who supports technical operations within an organization, often working in fields such as IT, engineering, or research. Their responsibilities typically include assisting with troubleshooting, maintaining equipment or systems, and providing technical support to teams or clients. They may also help in implementing new technologies and ensuring smooth day-to-day technical functions. Technical Associates usually work under the guidance of senior technical staff and may have opportunities to advance as they gain experience.

What are the key skills and qualifications needed to thrive as a technical associate?

To thrive as a Technical Associate, you need a strong background in information technology or engineering, analytical problem-solving abilities, and a relevant bachelor's degree. Familiarity with systems such as Windows/Linux, basic programming languages, and enterprise software tools like SQL or ticketing systems is often required. Excellent communication, teamwork, and time management skills distinguish top performers in this role. These capabilities ensure efficient technical support, smooth project execution, and effective collaboration within technical teams.
What cities near Sunnyvale, TX are hiring for Technical Associate jobs? Cities near Sunnyvale, TX with the most Technical Associate job openings:
Technical Associate jobs near you
Infographic showing various Technical Associate job openings in Sunnyvale, TX as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $46,987 per year, or $22.6 per hour.

Technical Support Specialist- Electronics

Polara Enterprises

Greenville, TX • On-site

Full-time

Re-posted 22 days ago

Job description

The Technical Support Specialist is to provide world class hardware technical support to customers of Synapse ITS products, by answering initial questions/requests and providing step-by-step guidance, utilizing ticketing software, CRM software, ERP software and other tools to successfully resolve issues and processing warranty RMA claims, ensuring customer satisfaction. The ideal candidate should possess exceptional communication phone and writing skills, attention to detail, and a strong technical aptitude.
Candidate shall be responsible for technical understanding throughout product life cycle from development, pre-sales support, post-sales support, and end-of-life. This includes how they are designed, manufactured, tested, used, diagnosed, re-worked, and recycled.
Ideal candidates will have prior experience working with signalized traffic intersections including theory of operation. This technical position requires working knowledge of troubleshooting electrical/electronic systems.
Essential Job Functions
  • Provide timely and accurate information to customers regarding troubleshooting, diagnostics, and installation guidance.
  • Work closely with the engineering and marketing teams to develop content for training tools, manuals, knowledge portals and technical bulletins.
  • Use a ticketing system to open, track and close customer issues.
  • Provide necessary reports and feedback to product management, sales, marketing, and engineering departments to develop requirements and requests for product modifications that are frequently requested by customers and either fix issues or enhance the ease-of-use or functionality of the product(s).
  • Capture recurring issue patterns and escalate to Product Management/Product Development with clear reproduction steps and supporting data.
  • Demonstrate proficiency in MS Office, HubSpot CRM, and other internal software systems for generating reports, maintaining records, and communicating internally.
  • Train distributors, contractors, and internal staff on product installation, configuration, and maintenance.
  • Provide occasional on-site support or training at customer locations or Synapse ITS facilities

Requirements
Education: High school diploma or GED mandatory, technical associate's degree or bachelor's degree is highly preferred.
Skills:
  • Excellent interpersonal and communication skills, with the ability to effectively interact with customers and internal teams.
  • High technical acumen with electronic traffic intersection hardware and software systems.
  • Strong understanding of traffic signal controls and pedestrian safety.
  • Patience with customers and excellent phone communications skills to effectively troubleshoot and guide customers in a systematic manner to resolve their issues.
  • Ability to explain technical products to non-technical and technical audiences.
  • Solid problem-solving skills.
  • Ability to work collaboratively with cross-functional teams and field application engineering team to meet customer needs.
  • Technical writing skills.
  • Ability to work independently, take action, and be results-oriented.

Experience:
  • Minimum of four (4) years of full-time work experience in a hardware technical support capacity, preferably in the intersection control or Intelligent Transportation Systems (ITS) marketplace.
  • Extensive experience in the traffic industry, with a deep understanding of signalized intersection technology and theory of operation.
  • Experience in traffic engineering fundamentals, signalized intersection control theory, and ITS technology application preferred.
  • Experience as a signal technician is highly preferred.
  • International Municipal Signaling Association (IMSA) Level 1, 2 or 3 Signal Technician certification preferred.
  • Experience developing technical manuals and/or technical training materials preferred.

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