Ensure all support activities align with agency policies, regulatory requirements, and ... Detail‑oriented, organized, and capable of managing multiple requests simultaneously.
Quick apply
Ensure all support activities align with agency policies, regulatory requirements, and ... Detail‑oriented, organized, and capable of managing multiple requests simultaneously.
Quick apply
Ensure all support activities align with agency policies, regulatory requirements, and ... Detail‑oriented, organized, and capable of managing multiple requests simultaneously.
Richmond, VA · On-site
$89K - $112K/yr
Serve as Task Manager, ensuring work is delivered on time, within scope, and aligned with ERM's rigorous quality standards. * Provide technical insight that strengthens ERM's cultural resources ...
Richmond, VA · On-site
$89K - $112K/yr
Serve as Task Manager, ensuring work is delivered on time, within scope, and aligned with ERM's rigorous quality standards. * Provide technical insight that strengthens ERM's cultural resources ...
Glen Allen, VA · On-site
$170K - $190K/yr
... alignment, and compliance expectations. The right candidate is not simply a lead generator; they ... Product focuses including Customer Service Management; Custom AppEngine Development; HR Service ...
Glen Allen, VA · On-site
$170K - $190K/yr
... alignment, and compliance expectations. The right candidate is not simply a lead generator; they ... Product focuses including Customer Service Management; Custom AppEngine Development; HR Service ...
Managing technical risks, dependencies, defects, and issue resolution across integrations and ... Partnering with HR, security, and technology stakeholders to ensure solutions are aligned to ...
New
Managing technical risks, dependencies, defects, and issue resolution across integrations and ... Partnering with HR, security, and technology stakeholders to ensure solutions are aligned to ...
New
Richmond, VA · On-site
$52/hr
Ensure timely delivery of high-quality solutions aligned with business requirements. Required ... Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications:
Quick apply
Richmond, VA · On-site
$52/hr
Ensure timely delivery of high-quality solutions aligned with business requirements. Required ... Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications:
Richmond, VA · On-site
$25.75 - $34.75/hr
Interface with Marketing and Sales to ensure aligned customer account management. * Attend industry ... Has technical knowledge and skills to troubleshoot test equipment or test precision issues.
Richmond, VA · On-site
$25.75 - $34.75/hr
Interface with Marketing and Sales to ensure aligned customer account management. * Attend industry ... Has technical knowledge and skills to troubleshoot test equipment or test precision issues.
$25.75 - $34.75/hr
Interface with Marketing and Sales to ensure aligned customer account management. * Attend industry ... Has technical knowledge and skills to troubleshoot test equipment or test precision issues.
$25.75 - $34.75/hr
Interface with Marketing and Sales to ensure aligned customer account management. * Attend industry ... Has technical knowledge and skills to troubleshoot test equipment or test precision issues.
Richmond, VA · On-site
$89K - $112K/yr
Serve as Task Manager, ensuring work is delivered on time, within scope, and aligned with ERM's rigorous quality standards. * Provide technical insight that strengthens ERM's cultural resources ...
Richmond, VA · On-site
$89K - $112K/yr
Serve as Task Manager, ensuring work is delivered on time, within scope, and aligned with ERM's rigorous quality standards. * Provide technical insight that strengthens ERM's cultural resources ...
Richmond, VA · On-site
$89K - $112K/yr
Serve as Task Manager, ensuring work is delivered on time, within scope, and aligned with ERM's rigorous quality standards. * Provide technical insight that strengthens ERM's cultural resources ...
Richmond, VA · On-site
$89K - $112K/yr
Serve as Task Manager, ensuring work is delivered on time, within scope, and aligned with ERM's rigorous quality standards. * Provide technical insight that strengthens ERM's cultural resources ...
Work You'll Do As a Project - Manager, Technical Transformation on the Government & Public Services ... The Project Delivery Talent Model is designed for professionals with specialized skills that align ...
Work You'll Do As a Project - Manager, Technical Transformation on the Government & Public Services ... The Project Delivery Talent Model is designed for professionals with specialized skills that align ...
... IT Ops Manager to align on and execute operational priorities. Essential Duties and ... Maintain technical proficiency through participation in in-house and external training programs.
... IT Ops Manager to align on and execute operational priorities. Essential Duties and ... Maintain technical proficiency through participation in in-house and external training programs.
... IT Ops Manager to align on and execute operational priorities. Essential Duties and ... Maintain technical proficiency through participation in in-house and external training programs.
... IT Ops Manager to align on and execute operational priorities. Essential Duties and ... Maintain technical proficiency through participation in in-house and external training programs.
Richmond, VA · On-site +1
$125K - $165K/yr
Senior Product Manager - Technical Integration Lead, Capital One Business Travel Senior Manager ... alignment Basic Qualifications: * Currently has, or is in the process of obtaining one of the ...
Richmond, VA · On-site +1
$125K - $165K/yr
Senior Product Manager - Technical Integration Lead, Capital One Business Travel Senior Manager ... alignment Basic Qualifications: * Currently has, or is in the process of obtaining one of the ...
$137K - $170K/yr
... and management systems aligned with project objectives and enterprise risk management goals ... Translate technical observations and project execution challenges into executive-level ...
$137K - $170K/yr
... and management systems aligned with project objectives and enterprise risk management goals ... Translate technical observations and project execution challenges into executive-level ...
$137K - $170K/yr
... and management systems aligned with project objectives and enterprise risk management goals ... Translate technical observations and project execution challenges into executive-level ...
$137K - $170K/yr
... and management systems aligned with project objectives and enterprise risk management goals ... Translate technical observations and project execution challenges into executive-level ...
Mechanicsville, VA · On-site
$97K - $115K/yr
... concepts clearly to both technical and non-technicalaudiences, fostering alignment across ... Manage project milestones, deliverables, change control, and release activitiesto ensure on-time ...
Mechanicsville, VA · On-site
$97K - $115K/yr
... concepts clearly to both technical and non-technicalaudiences, fostering alignment across ... Manage project milestones, deliverables, change control, and release activitiesto ensure on-time ...
Richmond, VA · On-site +1
Independently manage a portfolio of moderate exposure General Liability (CGL) claims, including ... Proven Customer Centricity and Persuasion & Influence to align stakeholders, build trust and gain ...
Richmond, VA · On-site +1
Independently manage a portfolio of moderate exposure General Liability (CGL) claims, including ... Proven Customer Centricity and Persuasion & Influence to align stakeholders, build trust and gain ...
Phoenix, AZ · On-site +1
Independently manage a portfolio of moderate exposure General Liability (CGL) claims, including ... Proven Customer Centricity and Persuasion & Influence to align stakeholders, build trust and gain ...
Phoenix, AZ · On-site +1
Independently manage a portfolio of moderate exposure General Liability (CGL) claims, including ... Proven Customer Centricity and Persuasion & Influence to align stakeholders, build trust and gain ...
Richmond, VA · On-site
$156K/yr
Manage end-to-end projects within large-scale data center environments, ensuring operational ... and architects to align technical roadmaps with business objectives. Program Strategy: Drive ...
Richmond, VA · On-site
$156K/yr
Manage end-to-end projects within large-scale data center environments, ensuring operational ... and architects to align technical roadmaps with business objectives. Program Strategy: Drive ...
Richmond, VA · Hybrid
$150K - $243K/yr
Direct technical work: Oversee pipeline planning, alignment studies, hydraulic analyses, condition ... Manage project performance: Perform and oversee project management responsibilities including scope ...
Richmond, VA · Hybrid
$150K - $243K/yr
Direct technical work: Oversee pipeline planning, alignment studies, hydraulic analyses, condition ... Manage project performance: Perform and oversee project management responsibilities including scope ...
$46.9K - $58.9K
1% of jobs
$58.9K - $70.8K
2% of jobs
$70.8K - $82.7K
2% of jobs
$82.7K - $94.6K
1% of jobs
$94.6K - $106.5K
9% of jobs
$111.3K is the 25th percentile. Wages below this are outliers.
$106.5K - $118.5K
26% of jobs
$118.5K - $130.4K
3% of jobs
$130.4K - $142.3K
1% of jobs
The median wage is $149.8K / yr.
$142.3K - $154.2K
9% of jobs
$154.2K - $166.1K
11% of jobs
$169.8K is the 75th percentile. Wages above this are outliers.
$166.1K - $178.1K
36% of jobs
$46.9K
$140.1K
$178.1K
| Aspect | Technical Alignment Manager | Technical Project Manager |
|---|---|---|
| Primary Focus | Ensuring technical strategies align with business goals | Planning, executing, and closing technical projects |
| Required Skills | Technical expertise, strategic thinking, stakeholder communication | Project management, technical knowledge, team coordination |
| Work Environment | Cross-departmental, strategic planning sessions | Project teams, timelines, deliverables |
| Certifications | Possibly PMP, PMI-ACP, or technical certifications | PMP, Agile certifications, technical certifications |
The Technical Alignment Manager focuses on aligning technical strategies with business objectives, while the Technical Project Manager manages specific technical projects from initiation to completion. Both roles require technical knowledge and certifications, but their core responsibilities differ in scope and focus.

Contractor
Posted 23 days ago
IN PERSON IVs only! No Exceptions
Technical Support Analyst - Regulatory Application
ON SITE REQMT: 5 workdays onsite, Monday - Friday
*Deadline to submit: By 4 pm EST on Tuesday 7/21
IN PERSON IVs required - NO EXCEPTIONS
*Deadline to submit: By 4 pm EST on Tuesday 7/21
ON SITE REQUIREMENT: 5 days onsite at 102 Governor St., Richmond, VA 23219 - NO Exceptions!
LOCATION REQUIREMENT: Work hours, Monday - Friday, must be onsite at the above location in order to access call center system.
PARKING is available for this position at a cost of $50 per month.
Role Description, Day to Day:
A new online platform called Evoke launched in February for the Office of Charitable and Regulatory Programs, Consumer Protection (CP), to now receive digital applications and renewals from the more than 12,000 charitable organizations that register to solicit funds in the Commonwealth.
This is part of an agency-wide initiative, called NexGen Regulatory Platform, to modernize the use of technology to better serve residents of Virginia as well as make government duties more efficient. The Evoke online platform will be rolled out for about 20 programs over the next decade and is being supported by the Office of Information Systems, Administrative and Financial Services.
Responsibilities
• Serve as the primary point of contact for end users seeking assistance with a regulatory case‑management or licensing application built on a low‑code platform.
• Triage, diagnose, and resolve user‑reported issues, escalating to technical teams when needed.
• Provide guidance on system functionality, workflows, form completion, and data entry best practices.
• Document all requests, incidents, and resolutions in the organization’s ticketing system.
• Assist with onboarding new users, including account access requests and orientation to system features.
• Assist in updating and maintaining user‑friendly support materials such as quick‑start guides, FAQs, and knowledge‑base articles.
• Conduct routine quality checks to validate system behavior and identify potential issues proactively.
• Collaborate with business analysts and developers to communicate recurring issues and recommend improvements.
• Support release cycles by helping test new features, documenting results, and guiding users through changes.
• Ensure all support activities align with agency policies, regulatory requirements, and data‑security standards.
Qualifications
• Strong customer service skills, with the ability to remain patient, clear, and solution‑oriented when assisting users of varying technical abilities.
• Demonstrated customer service experience, preferably in a technical support, help desk, or application support environment.
• Experience providing customer or technical support for SaaS or low‑code/no‑code applications (e.g., Salesforce, Appian, Microsoft Power Platform, ServiceNow).
• Strong communication skills, with an ability to translate technical concepts into clear, user‑friendly guidance.
• Experience supporting government, regulatory, or compliance‑driven applications preferred.
• Detail‑oriented, organized, and capable of managing multiple requests simultaneously.
• Familiarity with ticket management systems (e.g., ServiceNow, Jira, Freshdesk).
• Ability to work independently while collaborating effectively with cross‑functional teams.