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Tech Jobs in Manchester, VT (NOW HIRING)

North Star Health

IT Support Technician I

Springfield, VT · On-site

$28 - $32/hr

Position Summary The IT Support Technician I provides first-line technical support to North Star Health employees. This position is responsible for assisting users with common hardware, software ...

cb20 Inc

IT Business Systems Analyst

Saratoga Springs, NY · On-site

$85K - $100K/yr

cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the world's leading hardware ...

cb20

IT Business Systems Analyst

Saratoga Springs, NY · On-site

Salary: $85-$100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We partner with the worlds ...

cb20

IT Business Systems Analyst

Saratoga Springs, NY · On-site

cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the world's leading hardware ...

Medical Solutions

Travel MRI Tech

Saratoga Springs, NY · On-site

$3.0K/wk

Medical Solutions is seeking an experienced MRI Tech for an exciting Travel Allied job in Saratoga Springs, NY. Shift: 8 hr days Start Date: ASAP Duration: 13 weeks Pay: $3018.23 / Week A facility in ...

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All JobsTech JobsTech Jobs in Manchester, VT

Tech information

What are 10 careers in technology?

Careers in technology include software developer, network administrator, cybersecurity analyst, data scientist, systems engineer, IT support specialist, database administrator, cloud architect, hardware technician, and web developer. These roles often require technical skills, certifications, and familiarity with tools like programming languages, networking protocols, and cloud platforms.

What are the key skills and qualifications needed to thrive as a tech professional, and why are they important?

To thrive as a Tech professional, you need a solid understanding of computer science fundamentals, problem-solving abilities, and often a relevant degree or certification. Familiarity with programming languages, development frameworks, and tools like Git, cloud platforms, or specific software systems is frequently required. Strong communication, teamwork, and adaptability help you collaborate across projects and quickly learn new technologies. These skills are crucial for staying effective in a rapidly evolving industry and delivering successful technology solutions.

What is the difference between Tech vs Software Developer?

AspectTechSoftware Developer
Required CredentialsTypically a degree in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft are commonUsually a degree in Computer Science, Software Engineering, or related; certifications like Microsoft Certified, AWS Developer are beneficial
Work EnvironmentOften in IT departments, technical support, or network management settingsPrimarily in software development teams, coding, testing, and deploying applications
Employer & Industry UsageUsed across IT services, telecommunications, and tech companiesCommon in software firms, tech startups, and companies with in-house development teams

While both Tech and Software Developer roles require technical skills and related certifications, Tech generally covers a broader range of IT functions such as network management and technical support. Software Developers focus specifically on coding and creating software applications. The roles often overlap but serve different primary functions within the tech industry.

How does a tech professional typically collaborate with other departments within a company?

Tech professionals frequently work alongside teams from various departments such as marketing, sales, and operations to develop, implement, and support technology solutions that drive business goals. This often involves participating in cross-functional meetings, gathering user requirements, explaining technical concepts to non-technical colleagues, and troubleshooting issues together. Effective communication and teamwork are essential, as Tech professionals act as a bridge between technical and business teams. This collaborative approach ensures that technical solutions are aligned with organizational needs and enhances overall project success.

What is the best tech job to get?

The best tech job depends on individual skills and interests, but roles such as software developer, data scientist, cybersecurity analyst, and cloud engineer are highly in demand. These positions often require proficiency in programming languages, problem-solving skills, and relevant certifications like CompTIA Security+ or AWS Certified Solutions Architect. Job growth and salary potential vary by industry and location.

What are tech jobs?

Tech jobs refer to roles within the technology sector, involving the development, implementation, and maintenance of computer systems, software, hardware, and networks. These jobs can range from software engineers and data analysts to IT support specialists and cybersecurity experts. Tech jobs are found across many industries and often require problem-solving skills, technical knowledge, and adaptability to rapidly changing technologies. Many positions offer remote work options and competitive salaries, making tech a popular and dynamic career field.
What job categories do people searching Tech jobs in Manchester, VT look for? The top searched job categories for Tech jobs in Manchester, VT are:
What cities near Manchester, VT are hiring for Tech jobs? Cities near Manchester, VT with the most Tech job openings:
Tech jobs near you
Infographic showing various Tech job openings in Manchester, VT as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 14% Part Time, 11% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

IT Support Technician I

North Star Health

Springfield, VT • On-site

$28 - $32/hr

Full-time

Posted 8 days ago

Job description

Position Summary
The IT Support Technician I provides first-line technical support to North Star Health employees. This position is responsible for assisting users with common hardware, software, printing, phone, and basic connectivity issues. The technician works closely with the IT Support Specialist to resolve incidents, fulfill service requests, and ensure a high level of customer service throughout the organization.
This entry-level role serves as a foundation for growth within the Information Technology department and provides hands-on experience supporting clinical and business systems, workstations, mobile devices, telecommunication systems, and Microsoft 365 technologies.
Essential Duties and Responsibilities
End User Support
  • Serve as the first point of contact for basic IT support requests.
  • Respond to service tickets, phone calls, emails, and walk-up support requests.
  • Assist users with password resets and account-related issues.
  • Troubleshoot workstation, laptop, printer, scanner, and peripheral issues.
  • Install and configure computer hardware and accessories.
  • Provide basic support for Microsoft 365 applications including Outlook, Teams, Word, Excel, and OneDrive.
  • Assist users with basic mobile device setup and troubleshooting.
  • Document issues and resolutions within the ticketing system.

Deskside and Remote Support
  • Travel between organization locations to provide onsite support when needed.
  • Set up and deploy new desktops, laptops, monitors, printers, and phones.
  • Assist with workstation moves, additions, and changes.
  • Help maintain conference room technology and meeting equipment.

Hardware and Inventory Management
  • Receive, inventory, and prepare computer equipment for deployment.
  • Track IT assets in the inventory management system.
  • Assist with equipment replacement and recycling programs.
  • Maintain stock levels of commonly used peripherals and supplies.

User Onboarding and Offboarding
  • Assist with preparing equipment for new employees.
  • Support user account setup activities as directed.
  • Collect and process equipment during employee terminations.
  • Ensure assigned hardware is accurately tracked.

Escalation and Team Collaboration
  • Escalate complex issues to the IT Support Specialist or other IT staff as appropriate.
  • Work collaboratively with system administrators, application specialists, and vendors.
  • Communicate clearly and professionally with users regarding issue status and resolution timelines.
  • Participate in departmental meetings and training activities.

Security and Compliance
  • Follow all IT security, HIPAA, and organizational policies.
  • Report suspected security incidents or suspicious activity immediately.
  • Support secure handling of devices containing Protected Health Information (PHI).
  • Maintain confidentiality of patient and organizational information.

Requirements
Minimum Qualifications
Education
  • High School Diploma or equivalent required.
  • Associate degree in Information Technology, Computer Science, or related field preferred.

Experience
  • Previous customer service experience preferred.
  • Previous technical support experience preferred but not required.
  • Internship, educational lab, or volunteer technology experience may be substituted for professional experience.

Certifications (Preferred)
  • CompTIA A+
  • Microsoft Fundamentals certifications
  • Equivalent entry-level technical certifications

Knowledge, Skills, and Abilities
  • Strong customer service orientation.
  • Ability to communicate effectively with technical and non-technical users.
  • Basic understanding of:
  • Windows workstations
  • Microsoft 365
  • Printers and scanners
  • Mobile devices
  • Computer hardware components
  • Basic networking concepts
  • Ability to follow written procedures and documentation.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize multiple tasks in a fast-paced healthcare environment.
  • Willingness to learn new technologies and procedures.

Working Conditions
  • Work performed in office, clinical, and remote healthcare environments.
  • Travel between organizational locations may be required.
  • Occasional lifting of computer equipment up to 40 pounds.
  • Frequent sitting, standing, walking, and computer usage.
  • May participate in after-hours deployment or upgrade activities as needed.

Salary Description
$28-$32/hour

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