ZipRecruiter

Log In

1

Tech Jobs in Dallas, GA (NOW HIRING)

Noblesoft Technologies

IT Architect

Atlanta, GA · On-site

Job Title: IT Architect Location: Atlanta, GA 30308 - Hybrid Duration: Long Term Locals only Qualifications: • Bachelor's degree in computer science, information systems or related specialty from ...

US Bank

Technology Architect

Atlanta, GA · On-site

Bank is seeking a Technology Architect with strategic and influencing experience to contribute toward the success of our technology initiatives. Researches, models, and integrates business and ...

THOMAS EYE GROUP PC

Director of Technology

Atlanta, GA · On-site

The Director of Technology is responsible for leading the organization's technology strategy, infrastructure, and support model across a multi-location healthcare environment. This role ensures the ...

Freese Nichols

Applied Technology Leader

Atlanta, GA · Hybrid

The Applied Technology Leader spearheads the research, development, and implementation of new and emerging technologies to enhance project delivery, operational efficiency, and design quality. This ...

next page

Showing results 1-20

All JobsTech JobsTech Jobs in Dallas, GA

Tech information

What are the key skills and qualifications needed to thrive as a Tech professional, and why are they important?

To thrive as a Tech professional, you need a solid understanding of computer science fundamentals, problem-solving abilities, and often a relevant degree or certification. Familiarity with programming languages, development frameworks, and tools like Git, cloud platforms, or specific software systems is frequently required. Strong communication, teamwork, and adaptability help you collaborate across projects and quickly learn new technologies. These skills are crucial for staying effective in a rapidly evolving industry and delivering successful technology solutions.

What is the difference between Tech vs Software Developer?

AspectTechSoftware Developer
Required CredentialsTypically a degree in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft are commonUsually a degree in Computer Science, Software Engineering, or related; certifications like Microsoft Certified, AWS Developer are beneficial
Work EnvironmentOften in IT departments, technical support, or network management settingsPrimarily in software development teams, coding, testing, and deploying applications
Employer & Industry UsageUsed across IT services, telecommunications, and tech companiesCommon in software firms, tech startups, and companies with in-house development teams

While both Tech and Software Developer roles require technical skills and related certifications, Tech generally covers a broader range of IT functions such as network management and technical support. Software Developers focus specifically on coding and creating software applications. The roles often overlap but serve different primary functions within the tech industry.

How does a Tech professional typically collaborate with other departments within a company?

Tech professionals frequently work alongside teams from various departments such as marketing, sales, and operations to develop, implement, and support technology solutions that drive business goals. This often involves participating in cross-functional meetings, gathering user requirements, explaining technical concepts to non-technical colleagues, and troubleshooting issues together. Effective communication and teamwork are essential, as Tech professionals act as a bridge between technical and business teams. This collaborative approach ensures that technical solutions are aligned with organizational needs and enhances overall project success.

What are tech jobs?

Tech jobs refer to roles within the technology sector, involving the development, implementation, and maintenance of computer systems, software, hardware, and networks. These jobs can range from software engineers and data analysts to IT support specialists and cybersecurity experts. Tech jobs are found across many industries and often require problem-solving skills, technical knowledge, and adaptability to rapidly changing technologies. Many positions offer remote work options and competitive salaries, making tech a popular and dynamic career field.
What are the most commonly searched types of Tech jobs in Dallas, GA? The most popular types of Tech jobs in Dallas, GA are:
What job categories do people searching Tech jobs in Dallas, GA look for? The top searched job categories for Tech jobs in Dallas, GA are:
What cities near Dallas, GA are hiring for Tech jobs? Cities near Dallas, GA with the most Tech job openings:
Tech jobs near you

IT Service Representative (IT Help Desk)

Athena Information Technology

Atlanta, GA • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

IT Service Representative (IT Help Desk)

Location: Atlanta, GA

Job Type: Full-time | On-call rotation required

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

About Us

Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.

Position Summary

As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.

What You'll Do

  • Serve as the first line of IT support for staff via phone, email, and ticketing system.
  • Resolve Tier 1 issues (hardware, software, network, applications).
  • Track, document, and follow up on support tickets.
  • Escalate issues to Tier 2 teams when necessary.
  • Provide user training and support on IT equipment and software.
  • Participate in 24/7 on-call rotation for emergency support.

What We're Looking For

  • High school diploma or equivalent (required).
  • 1+ year technical support experience or internship.
  • 1 IT certification or 2-year Associate's degree.
  • Strong troubleshooting and customer service skills.
  • Experience with ticketing systems, MS Office, and remote support tools.
  • Excellent communication-able to explain technical issues clearly.

Why Join Us?

  • Competitive pay + benefits package.
  • Opportunities for career growth and certifications.
  • Supportive, mission-driven team environment.
  • Make a real impact by helping our care centers deliver better service every day.

Apply today to bring your IT skills to a place where they matter!


Job Posted by ApplicantPro